Restaurant Manager

Job Summary:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure excellent customer service, high-quality food standards, profitability, and smooth coordination among staff. The role focuses on operational efficiency, employee performance, and guest satisfaction.

Key Responsibilities:

• Supervise day-to-day restaurant operations, including dining, kitchen, and service areas.
• Ensure outstanding guest experience by maintaining service quality, hygiene, and ambiance.
• Plan staff schedules, assign duties, and ensure optimal manpower during peak hours.
• Monitor food quality, presentation, and inventory levels to prevent wastage.
• Train and motivate staff to deliver efficient and courteous service.
• Handle guest complaints and feedback professionally to maintain customer satisfaction.
• Ensure compliance with health, safety, and sanitation standards.
• Maintain cash flow, billing, and POS system records accurately.
• Monitor sales targets and profitability, implementing strategies to increase footfall and revenue.
• Coordinate with vendors and suppliers for timely purchase of raw materials and other restaurant needs.
• Conduct daily briefings with staff to align goals and discuss operational updates.
• Support marketing initiatives such as special offers, events, and promotions.

Skills & Competencies:

• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Knowledge of restaurant operations and F&B management systems
• Proficient in inventory and cost control
• Problem-solving and decision-making skills
• Ability to work in a fast-paced and high-pressure environment

Educational Qualification:

• Bachelor’s degree or diploma in Hospitality Management / Hotel Management / Business Administration
• Certification in Food Safety or Restaurant Management (preferred)

Experience Required:

• 2 to 6 years of experience in restaurant or hospitality management, preferably in a fine dining, café, or QSR (Quick Service Restaurant) environment.

Key Performance Indicators (KPIs):

• Customer satisfaction ratings
• Revenue and profit margins
• Table turnover rate
• Employee performance and retention
• Food cost and wastage control

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person