Receptionist

Job Summary:

We are looking for a friendly and organized Receptionist for our stationery retail store. The Receptionist will be the first point of contact for walk-in customers and phone inquiries, ensuring a warm welcome, answering basic queries, and providing administrative support to the store team.

Key Responsibilities:

• Greet walk-in customers and visitors in a polite and professional manner.
• Answer incoming phone calls and respond to customer inquiries regarding products, stock availability, or store timings.
• Direct customers to the right section or sales staff for assistance.
• Maintain the front desk area in a neat and presentable condition.
• Handle basic billing, receipts, and invoicing if required.
• Manage appointment or order logs for special stationery or bulk orders.
• Support the store team with administrative tasks such as maintaining customer records, filing, or stock registers.
• Coordinate with suppliers or delivery staff for incoming or outgoing stationery supplies.
• Assist in managing store promotions or seasonal displays at the front area.

Key Skills & Competencies:

• Excellent communication and customer service skills
• Pleasant and approachable personality
• Good organizational and multitasking skills
• Basic computer knowledge (MS Office, billing software, etc.)
• Attention to detail
• Ability to handle cash or billing tasks if required

Qualifications & Experience:

• Minimum HSC / Graduate in any stream.
• 0–2 years of experience in front office / reception / customer service (Retail experience is a plus).
• Freshers with good communication skills are welcome.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person