Retail Sales Assistant

Job Summary:

The Retail Sales Associate is responsible for assisting customers in a retail store, providing product information, handling sales transactions, maintaining the store’s visual appeal, and delivering excellent customer service to maximize sales and store profitability.

Key Responsibilities:

• Greet customers in a friendly and engaging manner.
• Identify customer needs and provide knowledgeable assistance and recommendations.
• Demonstrate product features and benefits to facilitate purchases.
• Process cash, card, and other transactions accurately using POS systems.
• Assist with stock replenishment, inventory counts, and receiving deliveries.
• Maintain cleanliness, orderliness, and proper visual merchandising of the store.
• Handle customer inquiries, complaints, and returns professionally.
• Achieve individual and store sales targets.
• Keep up to date with product knowledge and promotions.
• Work collaboratively with team members and assist in store opening/closing procedures.

Key Skills Required:

• Strong communication and interpersonal skills.
• Customer-focused with a positive attitude.
• Basic math and cash handling skills.
• Sales-driven with persuasive abilities.
• Good time management and organizational skills.
• Ability to stand for extended periods and lift light to medium loads.

Qualifications:

• High School Diploma or equivalent preferred.
• Prior retail or customer service experience is an advantage, but freshers are welcome.
• Basic knowledge of POS systems is a plus.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person