Reporting Specialist

Operations Reporting Specialist

What You'll Do:

• Data Collection & Management:

  Gather, consolidate, and validate operational data from various sources (e.g., CRM, ERP, internal databases, spreadsheets).

• Report Generation:

  Design, develop, and maintain a suite of regular and ad-hoc operational reports and dashboards (daily, weekly, monthly, quarterly) using tools like [mention specific tools, e.g., Excel, Tableau, Power BI, SQL].

• Performance Analysis:

  Analyze key operational metrics (KPIs) to identify trends, anomalies, and areas for improvement. Provide insights into operational efficiency, productivity, and service levels.

• Data Visualization:

  Create compelling and easy-to-understand data visualizations that effectively communicate complex information to diverse audiences, including senior management.

• Process Improvement:

  Collaborate with operations teams to understand reporting needs, streamline data collection processes, and enhance the accuracy and relevance of reports.

• Ad-hoc Requests:

  Respond to urgent data and reporting requests from various departments, ensuring timely and accurate delivery.

• Documentation:

  Maintain comprehensive documentation for reporting processes, data sources, and report definitions.

• Quality Assurance:

  Ensure the accuracy, consistency, and integrity of all reported data.

What You'll Bring:

• Education:

  Bachelor's degree in Business Administration, Data Analytics, Statistics, Finance, or a related quantitative field.

• Experience:

  2-4 years of experience in a data analysis, reporting, or business intelligence role, preferably within an operations environment.

• Technical Proficiency:

• Advanced Excel skills are a must

  (pivot tables, VLOOKUP, complex formulas, data modeling).
• Proficiency with at least one data visualization tool (e.g.,

  Tableau, Power BI, Qlik Sense

  ).
• Experience with

  SQL

  for data extraction and manipulation is highly desirable.
• Familiarity with CRM (e.g., Salesforce) or ERP systems is a plus.

• Analytical Skills:

  Strong analytical and problem-solving abilities with a meticulous attention to detail.

• Communication:

  Excellent written and verbal communication skills, with the ability to translate technical data into clear, concise, and actionable business insights for non-technical stakeholders.

• Proactiveness:

  Self-starter with the ability to work independently and manage multiple priorities in a fast-paced environment.

• Collaboration:

  Proven ability to work effectively in a team-oriented and cross-functional setting.

Bonus Points If You Have:

• Experience with scripting languages (e.g., Python, R) for data analysis.
• Knowledge of statistical analysis techniques.