Reliability Engineer

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Posted:3 days ago| Platform: Linkedin logo

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Job Description

Service Reliability Engineer


Key Responsibilities:

  • Infrastructure & Operations:

    Design, build, and maintain robust, scalable systems ensuring reliability across environments.
  • Monitoring & Alerting:

    Implement tools and metrics to proactively detect and resolve issues before user impact.
  • Incident Response:

    Lead high-severity incident resolution with a calm, methodical approach to minimize downtime.
  • Root Cause Analysis:

    Investigate failures and deliver sustainable fixes to improve system stability.
  • Automation:

    Build tools and scripts to eliminate repetitive tasks and drive efficiency.
  • Cross-Team Collaboration:

    Work closely with development and business teams to embed reliability into system design and workflows.
  • Documentation & Knowledge Sharing:

    Maintain clear system documentation to support troubleshooting and onboarding.
  • Continuous Innovation:

    Identify areas for improvement and apply modern practices to elevate performance and reliability.


What You Bring:

  • Experience managing high-availability systems in cloud and hybrid environments.
  • Solid programming skills to automate tasks and reduce manual work.
  • Expertise in observability tools, metrics analysis, and incident management platforms.
  • Strong troubleshooting and optimization skills for distributed systems, CI/CD, databases, and cloud infrastructure.
  • Excellent communication and collaboration across engineering, product, and support teams.
  • Ability to handle high-pressure scenarios and analyze complex data patterns to predict system behaviors.
  • Ownership mindset: You take initiative and proactively improve systems before issues arise.


Techno-Functional Experience (Preferred):

one or more

  • Oracle EBS (Finance & Supply Chain):

    Deep understanding of Order-to-Ship (O2S), Procure-to-Pay (P2P), Accounting-to-Reporting (A2R), and logistics workflows.
  • Salesforce (Service/Sales Cloud, Community, MuleSoft):

    Apex development and platform configuration.
  • Integration & Automation Tools:

    MuleSoft, Oracle Integration Cloud, Fusion Middleware, EDI standards (X12, RosettaNet).
  • Full Stack Development (.NET/Azure):

    Hands-on with C#, Python, .NET Core, Angular, SQL Server (procedures, triggers), SSIS, SSRS.


Education & Experience

  • Bachelor’s or Master’s in Computer Science, Engineering, or related field.
  • Strong background in enterprise systems with a proven track record of enhancing reliability and performance.

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