Credentialing Analyst

About the Company

We are seeking a technical Credentialing Analyst for a U.S.-wide, transformative healthcare practice specializing in radiology. Exhibiting a stellar culture of teamwork & innovation, this practice strives to continuously improve radiology as a whole, while ensuring to remain true to high standards of excellence. Employees are not only enabled, but supported and compelled to uncover, create, and implement meaningful solutions which undeniably impact patient healthcare overall.

About the Role

The focus of this Credentialing Analyst will be the administration and support of the current credentialing platform, Echo OneApp. This Credentialing Analyst will also play a key role in the organization's migration to a new credentialing system within the next year. We are seeking a Credentialing Analyst who can assist this growing practice with a continued optimally efficient credentialing system, requiring technical aptitude. Analytical and communication skills are also very pertinent skills to be successful in this Credentialing Analyst position.

Responsibilities

• Echo OneApp Administration

  : You'll be responsible for the day-to-day management of the existing credentialing system, including user accounts, report generation, troubleshooting, and developing custom solutions.

• Data Migration

  : You will be assisting with extracting and organizing data from Echo OneApp to a secure data location to prepare for accurate data import into the new credentialing system.

• Training and Integration

  : You will play a part in training new team members in the credentialing, licensing, and privileging processes followed by this practice. You will also manage integration projects for the company's facilities and practices.

• Vendor Relationship & Process Improvement

  : Maintaining a positive working relationship with external vendors and proactively identifying ways to improve existing processes using your business and technical expertise will be part of your ongoing responsibilities.

• Special Projects and Problem Solving

  : You may be asked to lead special projects related to credentialing, identify and resolve inconsistencies and problems, and suggest innovative solutions to business challenges.

Required Skills & Qualifications

• Educational Background

  : A Bachelor's degree or equivalent work experience is expected.

• Credentialing System Administration

  : Expertise in administering healthcare credentialing software, including system administration, monitoring, troubleshooting, reporting, data extraction, data ingestion, and data mapping, is essential. Experience with MD-Staff and Echo OneApp would be highly beneficial.

• Analytical & Communication Skills

  : You should be able to interpret business requirements, use ticketing systems like ServiceNow or Jira, understand project management and process improvement concepts, gather and interpret information, multitask effectively, work under pressure, think analytically, and communicate clearly and effectively, both verbally and in writing.

• Other Technical Proficiency

  : You'll need to be proficient in Microsoft Office Suite, especially Excel, PowerPoint, and Word. Experience in SQL to extract and manipulate data, and any other data visualization tools, such as PowerBI or Tableau are also helpful. Experience working in Microsoft and Azure cloud environments would be an advantage.

Preferred Skills

This Credentialing Analyst position combines administrative tasks with a strong focus on data management and system migration. This demands a detail-oriented individual with an analytical, driven mindset as well as strong technical and problem-solving skills to ensure optimal efficiency of credentialing systems, as well as a smooth transition to the new credentialing platform.