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Internal Job Title: Quality Manager Business: Lucy Electric India Location: Nashik Job Reference No: 4035 Job Purpose Purpose of this position is to achieve zero defect & zero customer complaints through systematic approach to quality control & preventions in products manufactured in LEI, establish & drive quality culture & excellence in organization Dimensions This position will report directly to Managing Director & will have dotted reporting to global quality director. All quality team members working in sub-functions as supplier quality, in process quality, LV testing & final inspection quality will report to this position. Responsibilities Lead quality team to drive & improve quality KPIs. Working together with all other departments & support to meet business KPIs. Support to improve productivity and supply chain resilience through cost efficiencies, agility & automation project identification. Conduct daily level 1(L1) review meeting with quality team & plan actions based on day-to-day activities. Attain daily Shop level 2(L2) & Plant level (L3) review meetings & contribute to support business objectives & drive quality culture. Manage customer complaints to ensure immediate containment action, root cause identification & corrective actions to eliminate recurrence with 8D analysis tools. Ensure Excellent customer service and care to internal & external stakeholders. Drive to update all standard documentation like OPL/SOPs wherever required to improve system. Work with supplier quality team to enhance supplier performance which being monitored through KPIs as supplier audits, supplier PPM, NCRs, Red channel parts. Work with purchasing team to improve supplier quality by driving actions for non-performing suppliers. Work with In-process quality team to enhance process control & process performance which is being monitored through KPIs as first pass yield, process audit NCs. Ensure process audits are being conducted as planned & gaps are identified & corrective actions are taken by respective team members. New Fixture, Machine, testing equipment validation to establish confidence on performance on these new facilities in organisation. Work with final inspection & customer inspection team to ensure product leaving factory are defect free & all customer inputs during inspection are feedback for continual improvement. Liaison with Engineering team to drive change management & NPD Ensure health, safety and wellbeing of all team members & ensure high employee engagement in quality. Exposed/experience in implementation of QM pillar for TPM is a MUST Support to ensure compliance with global policies and local regulation. Tasks Monthly QA report. Monthly BOS for quality KPIs Monthly review of Quality KPIs with Management & team. Weekly update on Quality KPIs. Yearly planning & execution of third-party ISO audits. Yealy Planning & execution of Budget activities for QA Tools Microsoft Dynamics, Microsoft Office, Teamcenter. Behavioural Competencies Working together, Excellent communication skills, Effective in achieving results. Strong influence to drive improvement. Skills TPM, QM Pillar 4M condition, KAIZEN, POKA Matrix APQP, PPAP Knowledge of SPC, Problem solving tools, FMEA. knowledge of ISO 9001 2015 requirements, Inspection methods/instruments, Auditing skills, Report writing skills. Problem solving, 8D, FMEA. ISO Auditor. Well Known to Sustainability drive Education BE/B Tech Electrical/Electronics/Mechanical. Experience Min 15 years of relevant experience in field of quality assurance with min 5 years of experience as head of Quality Assurance. Industry working experience in Switchgear, Automotive or Auto Component/Ancillary Manufacturing industry. About Us: Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. The Group’s businesses help to advance the transition to a carbon-free world with infrastructure that enables renewable energy, electric vehicles, smart city management and sustainable living. Today we employ in excess of 1,600 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with remote operation and monitoring. Linking energy generation to consumption, the business specializes in high-performance medium- and low-voltage switchgear for utility, industrial and commercial applications. Key products include Ring Main Units and package substations. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today! Show more Show less
