Quality Assurance Manager

Company Description

Rama Gum Industries (India) Ltd., part of the Rama Group established in 1989, is a global leader in manufacturing and exporting high-quality Hydrocolloids, Plant Proteins, Fibers, Starches, Spices, Herbs, and Feed Ingredients. The company operates seven state-of-the-art production units and processes over 160,000 MT of guar products annually. Known for its commitment to sustainability and quality, Rama Gum Industries serves various industries, including Food & Nutrition, Oil & Gas, Personal Care, and more, with solutions tailored to specific needs. Its certifications include FSSC 22000, BRC, ISO 22000, HACCP, GMP+, FAMI-QS, Kosher, and Halal, showcasing its adherence to the highest international standards

We are seeking a highly skilled and experienced Quality Assurance & Operations Manager to oversee and manage the entire quality, production, and operational workflow of our agro-commodity processing facilities. The ideal candidate will have strong experience in seed cleaning, grading, splitting, roasting, powdering, and food-safety compliance within commodity manufacturing setups.

This role is responsible for ensuring seamless operations, quality consistency, regulatory compliance, team management, process optimization, and customer satisfaction.

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Key Responsibilities

1. Quality Assurance & Compliance

• Establish, implement, and monitor SOPs for guar seed, cumin seed, and other agro-commodity processing lines.

• Ensure products meet defined quality parameters such as protein content, microbiology, moisture, ash, particle size, and other functional properties.

• Manage in-house lab operations, including daily sampling, testing, and documentation.

• Handle statutory requirements: FSSAI, APEDA, Organic/NOP/NPOP, Sedex, ISO, HACCP, and customer audits.

• Lead root-cause analysis and corrective actions for quality deviations or customer complaints.

• Maintain batch-wise COAs, traceability records, and QMS documentation.

2. Operations Management

• Plan, schedule, and supervise daily production activities across cleaning, sortex, splitting, roasting, grinding, and packing units.

• Optimize manpower allocation, machine utilization, and production efficiency.

• Coordinate with procurement, sales, logistics, and warehouse teams to ensure timely order execution.

• Ensure preventive and regular maintenance of equipment like sortex, graders, pulverizers, roasters, and guar splitting machinery.

• Drive workflow improvements and operational excellence initiatives.

3. Inventory & Process Control

• Monitor raw material quality at intake and ensure correct storage conditions.

• Oversee WIP and finished goods stock management.

• Implement yield control, loss analysis, and wastage reduction strategies.

• Maintain accurate production reports, MIS, and operational data.

4. Team Leadership

• Supervise QA, lab staff, shift operators, cleaning-line workers, and packing teams.

• Train and upskill staff on SOPs, hygiene, safety, and process standards.

• Build a results-oriented, disciplined, and accountable team culture.

5. Customer Interaction & Support

• Provide technical support to sales teams and customers on quality specifications.

• Participate in customer audits, factory visits, and sampling processes.

• Ensure timely resolution of quality-related customer issues.

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Skills & Qualifications

Educational Requirements

• B.Tech / M.Tech in Food Technology, Food Science, Agriculture Engineering, Microbiology, Biotechnology, or related field.

Experience

• 5–10 years of experience in agro-commodity processing, spice processing, or seed processing industry.

• Strong working knowledge of quality systems, production workflows, and compliance audits.

Technical Skills

• Expertise in seed processing equipment (cleaners, graders, sortex, pulverisers, roasters).

• Understanding of HPLC, moisture meters, microbiology, and other QC instruments.

• Knowledge of HACCP, ISO 22000, GMP, and food-safety systems.

• Strong documentation, reporting, and analytical skills.

Soft Skills

• Strong leadership and team-handling capabilities.

• Problem-solving and decision-making ability.

• Excellent communication skills and customer-handling maturity.

• Ability to work under pressure and deliver results.

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Compensation

• Competitive salary based on experience.

• Performance incentives and growth opportunities.

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Why Join Us?

• Opportunity to lead operations at one of the region’s growing agro-processing units.

• Exposure to diverse commodities: guar, cumin, sesame, fenugreek, grains, pulses, and more.

• A professional environment with focus on quality excellence, and continuous improvement.

• Long-term stability and career growth.