Quality Assurance Manager

Job Title:

Location:

Department:

Reports To:

Mandatory Industry - Fabric/Textile/Garment

Role Purpose:

The Quality Manager will lead the end-to-end quality function at BIBA’s manufacturing factory for ethnic wear. The role ensures that fabrics, trims, embroidery, embellishments, stitching, and finishing meet BIBA’s high standards of craftsmanship and customer expectations. The position requires strong technical expertise in women’s ethnic wear production, an eye for detail, and the ability to implement robust quality systems across the factory floor.

Key Responsibilities:

1. Fabric & Raw Material Quality

• Oversee inspection of fabrics, trims, laces, beads, sequins, zari, and other embellishments at the incoming stage.
• Ensure shrinkage, colorfastness, embroidery strength, wash tests, and hand-feel tests are conducted before bulk production.
• Coordinate with sourcing and merchandising teams for approvals and rejections.

2. In-line & End-line Quality Control

• Monitor in-line inspection for embroidery, print alignment, color matching, and stitching consistency.
• Ensure garment measurements match BIBA’s size standards across all styles.
• Supervise end-line checks for finishing, ironing, labeling, and packaging of ethnic wear.
• Drive

  Zero Defect Shipment

  culture with First Time Right (FTR) focus.

3. Embroidery & Embellishment Quality

• Inspect embroidery (hand & machine), beadwork, sequin work, gota-patti, mirror work, and applique for durability and design accuracy.
• Standardize quality for thread strength, bead/stone fixing, and fastness of embellishments.
• Train operators on handling delicate ethnic fabrics like silk, chiffon, georgette, and cotton blends.

4. Process Improvement & Compliance

• Implement quality checkpoints at critical operations (cutting, stitching, embroidery, finishing).
• Introduce defect prevention techniques to reduce rework and wastage.
• Ensure compliance with internal quality benchmarks and statutory norms.

5. Team Management

• Lead the QA/QC team of in-line checkers, embroidery inspectors, finishing auditors, and packing quality staff.
• Conduct skill enhancement training for checkers, tailors, and finishing teams on quality standards.
• Work closely with production supervisors to solve quality issues in real time.

6. Reporting & Customer Feedback

• Maintain MIS on rejection %, defect analysis, and audit performance.
• Share weekly and monthly quality reports with management.
• Analyze customer complaints/returns related to fit, color bleed, embroidery damage, or shrinkage, and drive corrective actions.

Qualifications & Experience:

• Degree/Diploma in Textile Technology, Apparel Manufacturing, or Fashion Technology.
• 10–15 years’ experience in garment manufacturing with at least 5 years in a

  quality leadership role

  .
• Strong exposure to

  women’s ethnic wear

  – fabrics, embroidery, embellishments, and finishing.
• Experience in handling both

  domestic and export quality standards

  preferred.

Skills & Competencies:

• Deep knowledge of ethnic wear garment construction and finishing.
• Eye for detail in embroidery, embellishment, and handwork quality.
• Strong leadership and people management.
• Good analytical and problem-solving ability.
• Knowledge of Lean / Six Sigma (preferred).

Key KPIs:

• Fabric and trim rejection %
• In-line defect rate & rework %
• First Time Right (FTR) shipment %
• Reduction in customer complaints/returns
• Efficiency of quality inspection team