Project Manager- US Healthcare

We’re looking for a dynamic Intelligent Automation (IA/RPA) – Project Manager to join our Business Transformation Team. We have a relentless focus on driving results for our customers and enabling them to invest more into their customer care experience. A Project Manager will be a critical part of our growing business where we are continually striving to automate our customer operations and will be interfacing with stakeholders throughout the enterprise to help drive the adoption of the IA/RPA. Needs to be proficient on RPA Projects.

Responsibilities:

• Lead end-to-end project management for US healthcare clients – including scoping, budgeting, scheduling, risk, and stakeholder management.
• Coordinate cross-functional teams across business, technology, QA, and client teams.
• Ensure all project deliverables meet defined quality, scope, and timeline expectations.
• Manage communication with internal and external stakeholders including CXOs, client partners, and vendors.
• Identify and mitigate project risks proactively.
• Track and report project KPIs including financials, performance metrics, and resource utilization.
• Drive governance meetings, prepare status updates, and present to leadership/client executives.
• Support Pre-sale activities with Account Managers including POC, provide technical solutions, effort estimation, define delivery strategy and plan
• Review the testing strategy / approach and results for quality and completeness
• Traceability Matrix for the projects
• Guide the developers through the project completion
• Build and lead a collaborative environment, cultivating relationships across all lines of business to gain consensus, communicate and promote best-practices in RPA operations, and project delivery

Qualifications:

• Bachelor's degree (Engineering / Healthcare / Life Sciences preferred); PMP, CSM or equivalent certifications a plus.
• 10+ years of total experience, with 4–5 years in US healthcare domain (payer or provider side).
• Strong exposure to claims processing (EDI 837, 835), enrollment, provider data management, or care management workflows.
• Hands-on experience managing multi-million-dollar projects/programs in a global delivery model.
• Exceptional communication, stakeholder management, and team leadership skills.
• Familiarity with compliance standards (HIPAA, CMS, NCQA) and healthcare technologies.

Our promise

• Continuous professional development
• Diverse and inclusive work culture
• Be empowered to make a difference
• We focus on people on a break
• Be recognised and rewarded

Regards

Chetan Gurudev

chetan.gurudev@sagility.com