Project Leader- Data & Insights (Industries) - Consumer Lab

ABOUT US:

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 61 offices in 39 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN plays a critical role in supporting Bain's case teams globally to help with analytics and research across all industries, for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

WHO YOU’LL WORK WITH:

This position is based in BCN's Gurgaon office and is a vital part of the Data and Insights Industries’ Consumer Lab team within CP. The Consumer Lab team plays a critical role in advancing Bain's expertise in the consumer products sector via building, maintaining, and advancing comprehensive Bain IP/Research to capture key trends within the consumer space.

With a focus on consumer centricity, Bain Consumer Lab works with CP Practice/Case-teams to triangulate bespoke qualitative and quantitative research, in-market testing, third-party data sets, and the perspectives of our expert network to unearth validated, actionable insights to answer clients' pressing challenges. Our network includes AAG, Innovation & Design, Pyxis, Net base, FBX and the Bain Advisor Network.

By staying ahead of industry trends and leveraging advanced data analytics, the Consumer Lab team supports Bain’s commitment to delivering top-tier strategic guidance to its clients. Over time, we have developed seamless solutions and utilized powerful, dynamic visualizations and charts on various platforms (e.g., Tableau) to showcase our results and have been venturing towards Gen-AI-based tools to drive further value. Our working model features a mix between long-term research projects as well as short, dynamic engagements with case-teams supporting them on key analyses.

WHAT YOU’LL DO:

As a Project Leader in the CP Consumer Lab team within Data & Insights Industries, you will play a key role in driving the workstream forward. You will lead the Consumer Lab team in co-developing Bain’s global IP solutions/insights to pave way for strong Consumer research. The role would involve liaising closely with CP Practice/Case-team(s) and other 3rd party vendors/associate network teams to identify, manage and drive high-quality insights for Bain within Consumer space. Operationally, this would entail working under the direct supervision of a Manager/Senior Manager and leading 1-2 project engagements at any given time, along with guiding analysts/associates to support ad-hoc data/storyline requests for the case-teams. This would also involve extensive boundary management with team such as AAG, RDS, Innovation and Design and 3rd party survey vendors to procure and manage the most relevant set of data and associated insights. In time, you’d be expected to drive innovation within the team via helping your supervisor explore and introduce more advanced Tableau and Gen-AI for Consumer insights from data. Additionally, you will guide and mentor a team of analysts and associates, providing direction and support to enhance team productivity and contribute to the overall success of the Consumer Lab initiatives.

Essential Functions:

• Lead the development, maintenance and upgrading of proprietary Bain IP, coordinating efforts with the help of 3-4 aligned team members (analysts and associates) and ensuring data accuracy and relevance. 
• Guide Analysts/Associates on best practices and methodologies for IP creation, ensuring consistency and quality in data collection and reporting.
• Effectively communicate with BCN / end clients and deliver client ready documents containing implementable solutions.
• Provide mentorship and hands-on support to analysts/associates in data analysis and other ad-hoc work engagement.
• Set-up strong standards for data accuracy and quality
• Pressure test insights and perform extensive sense checks
• Be a key thought partner to CP Practice in conceptualizing research, explore innovative solutions and further client engagement for Consumer Lab. 
• Stay up to date with the latest consumer products industry trends and incorporate these insights into the insights creation processes.
• Ensure timely delivery of high-quality outputs by managing workflows and team efforts.
• Collaborate with cross-functional teams to ensure solutions align with overall business objectives and industry trends.
• Able to quickly come up to speed on different businesses and lead research and analysis engagements across geographies and industries.
• Collaborate with Bain case teams globally and work under direct guidance of senior leadership, to identify client-specific trends, validate assumptions, and ensure recommendations are aligned with industry.
• Liase with cross-functional teams to drive value
• Identify and use relevant analytical tools and internal repositories to extract data and analyze information.

ABOUT YOU:

• Graduate (preferably with degree in engineering / science / commerce / business / economics) with at least 5-8 years of relevant experience or an MBA/Post-Graduate with high academic records having 3-5 years of relevant experience.
• Proven expertise in leading, guiding and mentoring a team of 3-5 members in the past. Experience of data analysis and project management 
• Effective communication skills and ability and deliver clear and professional presentations to senior stakeholders (Bain managers, partners, and clients)
• Expertise in building intellectual proprietary based research reports backed by strong primary and secondary research skills.
• Strong number crunching/Excel modelling skills, with a knack for setting up and meeting high data quality standards
• Excellent analytical and problem-solving skills to lead the team towards pragmatic solutions.
• Strong expertise in various analytical and reporting / visualization tools such as Excel, PowerPoint, Tableau and Alteryx
• Experience in survey design, coding, deployment, and results creation across various internal/external platforms (Qualtrics, IncQuery etc.)
• Performing advanced survey analytics to back impactful insights for clients
• Any experience with LLM/AI tools would be a bonus.
• Ability to foresee potential bottlenecks, risks and short-term/long-term implications and exhibit willingness to change.
• Ability to navigate the above challenges with a professional mindset.
• Ability to handle multiple tasks and work in a team set up.
• Curiosity to continuously groom oneself towards knowing more about consumer products space and wider consumer trends.  

WHAT MAKES US A GREAT PLACE TO WORK:

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.