Program Management

The Business Management team empowers our leaders to manage our client businesses, supporting them with business systems and processes enabled by the latest technology and data-driven insights for better decision making. We are primarily responsible for design, development and governance of the business data, delivery performance, resource management and project management of pivotal initiatives to realize corporate strategy and goals. The teams measure, manage, and connect business KPIs across verticals to build a single view of impact areas within the organization. They augment our leaders with insights, strategic vision, and actionable plans to function optimally. Equipped with data and technology, the team is keen on bringing novel business solutions to life.

The Strategic Programs Office is part of the global Business Management team. The Strategic Programs Office works closely with Executive Leadership Team to conceptualize, architect, and drive a host of cross-functional strategic programs aimed at delivering performance & productivity improvement, process standardization and building sustained capability across the organization. This team serves as an incubator for new initiatives across the company as well as to build high performing teams. The range of work includes, but not limited to:

1. Strategic initiatives across different BUs
2. Operational excellence initiatives with cross functional engineering and business teams
3. Financial modeling & scenario analysis, pricing model development, business due diligence
4. Drive setting up strategic alliances & partnerships with companies to aid market growth
5. Architect, coordinate & drive delivery of other cross-functional programs

Why we are looking for you

1. You have experience in owning and driving initiatives working with senior leadership.
2. You are a big picture thinker and have strong execution skills.
3. You can work through complex and evolving environments under minimal supervision.
4. You enjoy new challenges and are result oriented.
5. You can influence people and enable collaboration of the highest order.

What you will enjoy in this role

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

1. Support Leadership teams in identifying opportunities & conceptualizing program objectives.
2. Define program scope and structure program execution plan.
3. Define baseline metrics/goals to quantify program outcomes.
4. Gather and document requirements for the program.
5. Own program(s) assigned and drive them to closure within defined timelines and budget.
6. Work closely with program team members and provide operational support to program team members to drive program outcomes.
7. Work with various business stakeholders to drive program support & coordination.
8. Identify, manage, resolve and/or escalate issues/risks at the program level.
9. Report progress on program status to the program sponsor and stakeholders
10. Support organization development activities such as hiring, training, planning, etc.

Qualifications

We are looking for people with a clear focus on driving strategic initiatives across the company. The ideal candidate will have:

1. Bachelor’s degree or equivalent experience required. MBA would be a plus
2. 9-12 years of overall experience with exposure to business analysis or program management
3. Ability to think top-down yet stay connected to details.
4. Structured problem-solving skills with a practical sense of what works in the given context.
5. Bias for action, with an unwavering focus on measurable outcomes
6. Ability to work collaboratively and operate at all levels with global, cross-functional teams.
7. Ability to influence without authority and deliver results in a time-bound manner.
8. Excellent communication skills with ability to communicate across all organizational levels
9. Ability to quickly develop and maintain relationships within the organization and/or with external partners.
10. Proficiency using following Microsoft/equivalent tools: Word, Excel, PowerPoint, Project
11. Work experience in operational/business excellence, pre-sales or operations consulting roles, and delivered projects on more than one of these areas: Operational excellence, Market research & strategy, Business due diligence, Incubation of high performing business teams, Sales and business process setup/improvement, Pricing models & scenario modelling, Other strategic/cross-functional initiatives.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity.

  We are transparent and have the courage to do the right thing.

• Work together to win together.

  We believe collaboration is the catalyst that unlocks our full potential.

• Innovate with purpose.

  We shape the market with big ideas that drive big outcomes.

• Respect all voices.

  We embrace differences and foster a culture of connection and belonging.

• Empower with accountability.

  We trust each other to own and deliver on common goals.

Because You Matter

YOUniverse. A work-world with you at the heart of it!

At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here

Epsilon is an Equal Opportunity Employer.

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

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