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Job description Organization Description Welcome to TEACH - Established in 2016, operating across three campuses in Mumbai, Pune, and Delhi, TEACH redefines conventional education. We offer a Bachelor of Commerce (B.Com) program and a wide range of additional skills, including computer skills, arts & design, to empower our students, that are tailored to the needs of Deaf and Hard of Hearing students. Role Description This is a full-time, on-site role for a Program Coordinator, located in Delhi. The Program Coordinator will be responsible for day-to-day program management, including planning, implementing, and overseeing holistic programs. The role involves coordinating with staff, developing program strategies, maintaining open communication with students and their families, and ensuring a consistently high level of stakeholder satisfaction. The Program Coordinator will also manage project timelines, budgets, and reports to ensure successful program outcomes. Qualifications Bachelor's degree in Education, Management, Social work, or a related field, Master's preferred. Minimum 5 years of experience in the Education sector or non-profit organizations is a plus. Program Management and Development skills. Knowledge about Deaf culture and accessibility needs. Excellent Communication and Customer Service skills. Ready to work on-site in Delhi. Strong organizational and multitasking abilities. Able to foster a learning and growth space for the team. Ability to work collaboratively with diverse stakeholders. Key Responsibilities Academic Planning & Execution Ensure 100% adherence to content validation SOPs before the start of the academic year. Oversee the timely release of digital content as per the content calendar. Monitor and ensure completion of academic portions as per agreed timelines. Faculty & Classroom Management Coordinate with Leads to ensure proactive planning for teacher replacements in case of absenteeism. Review monthly class reports and ensure action plans are implemented with 100% adherence. Ensure high classroom performance through teacher support and progress monitoring. Assessment & Examination Oversight Ensure 100% adherence to the academic and exam schedules with no deviations. Monitor the timely and quality execution of student assessments. Student Development & Monitoring Ensure monthly preparation of Section Holistic Scorecards. Track student performance and well-being through regular review meetings and feedback loops. Talent Management & Engagement Ensure 100% closure of key teaching positions within agreed hiring timelines. Implement and monitor adherence to talent engagement SOPs, including recognition, coaching, feedback, and team culture initiatives. CoE & Research Project Coordination Ensure the timely execution of CoE (Centre of Excellence) initiatives as agreed. Oversee and support the completion of research projects undertaken by the academic team. Training & Capacity Building Ensure attendance in teacher training sessions and an average score in assessments as per organizational standards. Promote active participation in organizational training and learning opportunities. Compliance & Policy Adherence Ensure 100% compliance with organizational policies, core values, and legal standards by self and team. Proactively address any compliance issues and maintain zero legal violations. Organizational Participation Actively share insights, suggestions, and updates in team and department meetings. Participate and take initiative in organization-wide events and activities. Industry Higher Education Employment Type Full Show more Show less
