Posted:1 day ago|
Platform:
On-site
Full Time
Provide L2/L3 production support for healthcare applications built on the MS technology stack.
Monitor, troubleshoot, and resolve application and infrastructure issues in a timely manner.
Work with cross-functional teams to ensure high availability and optimal performance of production systems.
Analyze recurring incidents and implement preventive measures.
Support deployment activities, patches, and releases in coordination with DevOps and QA teams.
Prepare and maintain documentation for production processes, incident resolutions, and system changes.
Ensure adherence to SLAs and compliance with healthcare data security and privacy standards (e.g., HIPAA).
Strong analytical and troubleshooting skills with a proactive approach.
Excellent communication skills and ability to work in a fast-paced environment.
Awign
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