3623 Product Support Jobs - Page 14

Job Description POSITION TITLE: Senior Product Support Specialist REPORTING TO: Associate Director REPORTING LOCATION: Bengaluru WORKING LOCATION: Bengaluru SUMMARY OF POSITION AND OBJECTIVES: The Senior Product Sustenance Engineer is responsible for IT application support activities including maintenance, administration, and Level 2 support with specialization in certain key modules. They will work closely with the SPOCs of various companies of Eurofins and Business Analysts, Infrastructure Support, Developers and Testers of the D365 CRM Application and Services; and ensure timely and efficient resolution of IT application-related incidents and service requests, while supporting Change and ...

. Develop and sustain effective control environment to strengthen corporate goverce. Diversity + Collaboration = Great Innovation. As a candidate for the Technical Marketing Specialist , you bring expertise from protection and control domain and valuable customer-facing experience. Your ability to translate technical needs into effective solutions is key to shaping customer decisions during the early sales cycle. We value hands-on experience with protection and control IEDs and proficiency in engineering tools used in digital substations. In this collaborative role, your communication skills will help build credibility with stakeholders. You ll work closely with internal experts, engage with...

This Position reports to: Service Team Leader Your role and responsibilities: In this role, you will have the opportunity to execute service work of medium to high complexity in accordance with ABB work instructions, quality standards, and safety guidelines. Each day, you will deliver reliable customer service, ensure customer satisfaction, and identify opportunities for service business development. You will also contribute by coaching junior engineers and technicians during complex site activities. This role contributes to the Measurement & Analytics Business Area in the India region. Main stakeholders include: Customers, Service Team Leader, Sales, and Product Support Teams. You will be m...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

.css-35ezg3{font-weight:600;} Job type: Full Time Department: Central Team Work type: On-Site Bangalore Division, Karnataka, India Job Title: Associate Category Manager Puja Calendar Astrology Location: Bangalore, HSR Function: Puja Category Content Reports To : Category Director Role Overview: We are looking for a curious, business-oriented, and culturally aware professional to support the Puja Calendar and Astrology category. The role combines cultural insight, analytical thinking, and user understanding to help design and scale offerings around India s religious and astrological ecosystem. The ideal candidate has a basic understanding of the Hindi calendar and astrology, with a keen inter...

Job description Job Overview: As the Product Support Head, you will lead Cloudangles customer success, technical support, and product reliability functions. Youll be responsible for ensuring that our enterprise clients experience exceptional uptime, issue resolution, and value realization from our DeepTech platforms.This is a strategic leadership role that requires a deep understanding of SaaS support models, AI-driven platforms, and enterprise customer experience. Youll build and scale the support organization across L1L3, define SLAs, and drive continuous improvement in customer satisfaction and platform stability. Data & AI Dangles our data engineering and observability platform that conn...

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Location: Bangalore,IND You ll benefit from a s...

Location : Calicut Key Responsibilities: Achieve or exceed sales targets within the assigned territory. Develop and maintain relationships with key stakeholders, including physicians, surgeons, hospital administrators, and purchasing departments. Conduct product presentations, demonstrations, and training sessions for healthcare professionals. Manage the entire sales process from lead generation to closing and post-sale follow-up. Provide technical product support and guidance to customers. Analyze market trends, customer needs, and competitor activity to identify growth opportunities. Maintain up-to-date knowledge of product portfolio, market dynamics, and regulatory requirements. Collabora...

Job Summary: The Clinical Specialist primary focus is large hospital systems. The Clinical Specialist is responsible for supporting Masimo Products and maintaining customer relationships with a variety of clinicians and other key stakeholders. The Clinical Specialist is a proactive member of the Masimo Clinical Team and works in partnership with internal and external customers. This position requires many capabilities as listed below including expert-level knowledge in evolving best practices and the ability to collaborate effectively with Masimo sales and clinical support colleagues to achieve sales objectives. Duties & Responsibilities: Acquire the knowledge and become an expert of Masimo ...

• 3+ yrs in customer service/support • 1+ yr in web-based software support • Strong web app troubleshooting & browser knowledge • Tools: Zendesk, HubSpot, Jira • Procurement basics & bidding platforms • Excellent communication & documentation

JOB Role: Forward Deployed Software Engineer(Client-Facing, Fullstack) Review Criteria Mandatory Strong Forward Deployed / Client-Facing Software Engineer / Integration / Product Support Engineer profiles Mandatory (Experience 1) 3+ years of hands-on software engineering experience, ideally in SaaS, enterprise tech, consulting, or platform-based engineering Mandatory (Experience 2) Strong proficiency in at least one programming language (Python / Java / JavaScript / TypeScript) Mandatory (Core Skills 1) Solid foundation in Data Structures, Algorithms, System Design, and ability to build production-grade solutions quickly Mandatory (Core Skills 2) Experience working on API integrations, backe...

Support customers post-launch Resolve issues via email, phone, chat Collaborate with teams for escalations Maintain CRM records Share feedback for improvements Create support resources Stay updated on product changes Contribute to team success Required Candidate profile Exp. in technical support Strong verbal/written communication Explain tech to non-tech users Problem solving & troubleshooting Manage multiple tasks Committed to great customer experience

Support customers post-launch Resolve issues via email, phone, chat Collaborate with teams for escalations Maintain CRM records Share feedback for improvements Create support resources Stay updated on product changes Contribute to team success Required Candidate profile Exp. in technical support Strong verbal/written communication Explain tech to non-tech users Problem solving & troubleshooting Manage multiple tasks Committed to great customer experience

As an Area Sales Manager for the South region, your main responsibility will be to assist in developing sales in the territories of Tamil Nadu, Karnataka, and Kerala within the Poultry business segment. Your base locations will be either Coimbatore or Bangalore. - Implement a feasible sales action plan to achieve sales targets - Collaborate with the marketing team to define product positioning and communication strategies - Provide technical and product support to customers - Align product solution strategies with Category Managers - Participate in sales forecasting and S&OP meetings - Work in partnership with distributors to grow the business in the territories To qualify for this position,...

As a Product Support Representative at FIS, you will join a dedicated and detail-oriented User Access Management team. Your role will involve managing user access to various systems and applications, ensuring compliance with security policies, and supporting the overall security posture of the organization. You will be responsible for providing support coverage over weekends to FIS clients using multiple FIS products, working in rotational shifts and interacting directly with clients via phone and ticketing tools. Here's what you will be doing: - Monitor queue for Functional/Technical Support Requests using FIS Ticketing Tools - Send first response within SLAs and customize responses based o...

About the Role As a Technical Support Engineer for Marketo (an Adobe company), you will help ensure the success of our global customer base by delivering fast, friendly, and high-quality technical support. You will work closely with customers to troubleshoot complex issues, guide them through product functionalities, and contribute to continuous improvements in our support operations. Key Responsibilities Provide exceptional technical support to customers while meeting case management, SLAs, and customer satisfaction targets. Diagnose and resolve technical challenges in a complex SaaS environment. Act as a customer advocate, ensuring their concerns and priorities are communicated internally....

Role Take ownership of customer issues reported and see problems through to resolution Study, diagnose, troubleshoot, and recognize solutions to solve customer issues Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams Ensure proper recording and closure of all issues Prepare accurate and timely reports Document knowledge in the form of knowledge base tech notes and articles Communicate directly with customers Solve technical problems and always be ready to share knowledge and help. Skills Strong knowledge on Object Oriented Programming(OOPs Concepts. Technical background in web-related technologies and basic programming experience with Java, HT...

About Practo What if, instead of a job, you had a mission A mission to create the future of healthcare alongside a team of brilliant, passionate people, on a canvas that touches billions of consumers around the world It's what we do at Practo. Practo is made up of people from diverse backgrounds, united by our mission to help people around the world live healthier, longer lives by simplifying ways to be healthy. Our culture revolves around first-principles thinking that leads to daring ideas-and we have the freedom and opportunity to turn these ideas into reality. We are dedicated to improving healthcare access for everyone and leaving the world better than we found it. Role Overview The Pro...

Greetings from HR Central! A leading digital transformation, IT services and product company is looking for you. So, we are excited to share a job opening for Salesforce Support/ Salesforce Developer/Salesforce Lead/Salesforce Business Analyst + Support with you for our client. Please find mentioned below the job description: Years of Experience: 3-5 years (Developer and Support), 5-8 years(BA), 6+ years Salesforce Lead Location: Mumbai (Kandivali) (Permanent role- Work from clients office but on organization's payroll) Skills for lead role: SOQL, Debugging, Ticket Handling, Production Support, Query from the backend, Worked in development as well as admin part, has handled a team. PS: Looki...

Job Location - Malad West , Mumbai Job description We are seeking a highly motivated and detail-oriented individual to join our team as an Application Support Executive. In this role, you will provide technical assistance through call and email support to Opportune HR customers. Ensuring their smooth operation and maximum functionality. Experience: 3 - 5 Years ERP kind of Software Application Support Soft Skills: - Customer Support handling, - Oral and written communication skills Technical skills: - Excel - SQL will be preferred - HRMS domain knowledge preferred

Role Overview: Rocketlane is a fast-growing, innovative SaaS company focused on customer onboarding and professional services automation. The company's mission is to empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects, ultimately reducing chaos and boosting customer satisfaction across industries. As a part of the team of over 100 passionate professionals, you will be involved in building a product that teams love to use. The company has been supported by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners. Key Responsibilities: - Receive and triage incoming cases through email, phone, a...

As a Reconciliation - Vice President at Morgan Stanley, you will be working closely with Operations and business teams in international offices. Your primary responsibility will be to perform Cash, Position, and NAV reconciliation daily for Fixed Income accounts. This time-sensitive task must be completed before the start of trading hours to ensure accurate cash and positions for traders. In this role, you will partner with various business units across the Firm to support financial transactions, implement controls, and develop client relationships. As a Team Manager at the Vice President level in the Product Support & Services IM, you will lead automation initiatives, manage custodian relat...

As a Sr. Learning Consultant reporting to the Learning Manager of the Technical Skills Development Team in Operations Academy, your role involves conducting learning needs analysis, developing, delivering, and measuring the effectiveness of learning programs in collaboration with Program Managers. You will have the opportunity to deliver training sessions, lead in training needs assessments, design, implement and evaluate global learning programs, manage global multi-functional projects, assess learning efficacy, build client partnerships, follow standards, pioneer innovation initiatives, mentor colleagues, and handle administrative duties related to training sessions and learning materials ...