2915 Product Support Jobs - Page 16

Assistant Vice President/Director/General Manager/Manager - Product Management 1) Job Position : AVP / Director / GM / AGM - Product Management ( Software Product / AI Health Product as SaaS) - Global Digital Health | AI Health Startup. 2) Job Description, Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Materi...

Assistant Vice President/Director/General Manager/Manager - Product Management 1) Job Position : AVP / Director / GM / AGM - Product Management ( Software Product / AI Health Product as SaaS) - Global Digital Health | AI Health Startup. 2) Job Description, Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Materi...

1) Job Position : AVP / Director / GM / AGM - Product Management ( Software Product / AI Health Product as SaaS) - Global Digital Health | AI Health Startup. 2) Job Description, Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pi...

1) Job Position : AVP / Director / GM / AGM - Product Management ( Software Product / AI Health Product as SaaS) - Global Digital Health | AI Health Startup. 2) Job Description, Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pi...

Assistant Vice President/Director/General Manager/Manager - Product Management 1) Job Position : AVP / Director / GM / AGM - Product Management ( Software Product / AI Health Product as SaaS) - Global Digital Health | AI Health Startup. 2) Job Description, Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Materi...

Formulating long term / short term strategic plans, budgets to enhance sales, conducting negotiations marketing operations thereby achieving increased sales growth across region. Exploring developing new markets for promoting the products; conducting competitor analysis by keeping abreast of market trends competitor to achieve market share metrics. Driving sales initiatives achieve desired targets with overall responsibility of return on investment and exploring marketing avenues to build customer preference and drive volumes. Analysing AIOCD, CMARC data of product and category and preparing tactical plans. Preparing marketing strategies for promoting various Pharma Products in accordance wi...

Develop test plans, cases and scripts, and manage test artifacts/deliverables Log software defects in defect tracking tool (HP/ALM) and track to closure Review requirement documentation to ensure technical accuracy, compliance or completeness or to mitigate risks Participate in design reviews to provide input on functional requirements, product designs, schedules, or potential problems Document and review plans, schedules, data needs and scenarios for end-to-end integration testing including areas such as database impacts, software scenarios, or usability Provide support during UAT testing phase including defect review and resolution Participate in application deployment and troubleshooting ...

Integrated Processes and Technologies (IPT) delivers cross-functional solutions by aligning people, processes, and technologies to support informed business decision-making. The role involves providing project-related support and assistance to assigned initiatives and teams, under appropriate guidance. Responsibilities include contributing to activities that align with organizational goals and objectives, and delivering Level 1 support services for both regional and global business applications. The position may involve interaction with internal and external stakeholders and requires adherence to established SOPs, policies, and practices, ensuring quality standards and timeline commitments a...

The QA Engineer will work with a team of QA professionals. They will perform hands-on activities including design and execution of web application and web service test cases to identify software problems and their causes prior to release. The QA Engineer will contribute to each phase of Exostars product development life cycle, including production go-live releases and product support. Responsibilities include: Develop test plans, cases and scripts, and manage test artifacts/deliverables Log software defects in defect tracking tool (HP/ALM) and track to closure Review requirement documentation to ensure technical accuracy, compliance or completeness or to mitigate risks Participate in design ...

Barracuda Networks is currently looking for highly motivated and excited computer and networking technicians, to provide quality global support of our superb networking and security products in 24/7 environment. This role will be an entry-level front-line facing position where you will understand, document, and troubleshoot the customers product support issues over email, phone, and chat mediums. This position will work within a team will report into a Tech Support Manager. What you'll be working Providing superior customer support on our home-grown products. Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup Dev...

Debug, understand, and reproduce the issue reported by the Customer Identify the standard operating process (SOP) to resolve the issue Coordinate with the reporter of the issue in getting relevant details that are needed for proper and quick resolution of the issue Strictly follow the defined standard operating process Give regular updates to the supervisor Keep the communication flowing with the customer during the lifetime of the reported issue Escalate to relevant people if the issue is unresolved within a defined time frame Skill-Set Required: Good knowledge of Linux environment and basic commands Knowledge of AWS / GCP environment is an added advantage Scripting knowledge in Python / Ba...

Develops and delivers technology services through managed services project activities requiring general knowledge of IQVIAs products and technical expertise. Responsible for identifying additional product/services opportunities for clients makes decisions within limited parameters under regular supervision. Has broad understanding of quality standards and work requires minimal revision. Assists in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment. Provides support on Service Requests using the incident management tool, CSM. Coordinates the routing and handling of Requests For...

Responsibilities: * Manage incoming calls, generate leads, make outbound calls, close sales through persuasive communication. Provident fund

The Opportunity: Operations Bridge Technical Consultant will provide technology consulting in the field of Infra Structure Monitoring to external customers. Responsible for providing Implementation and Solution support to meet customers business needs and, consequently, for understanding customers businesses. Responsible for application administration and customization tasks for one or several highly complex customers in cloud and off cloud deployments.A Technical Consultant possessing technical expertise in implementing, tuning, and optimizing product solutions, adhering to Micro Focus (now Open text) best practices. You are great at: Good programming skills Good trouble shooting skills. Ex...

Primary Very strong in Quadient Secondary Exstream SoftSkills Strong in Professional Communication, Problem Solving and Tech Leadership Experience 10+ Yrs of Experience in Quadient is preferred but flexible to 8+ as well. Job description: The Value You Deliver Delivering quality technology solutions to complex business problems in an agile environment Collaborating with internal andexternal product teams to deliver a cohesive solution Implementing innovative and industry standard CCM solutions. Mentoring junior resources in the team Performs analysis of the existing systems producing documents which can help developers on the system definition. Works with business partners on gathering requi...

Desktop Support,Active Directory Services/Citrix /VMware L2 Support Sophos/MSD/CrowdStrike Deployment and maintenance Handling the Manage Engine and vulnerable Patches and updating Critical Patches. Monitoring Threads Malware & EndPoint Incidents. Handled OS Ticket Tool Infra Support Tickets Managing AD and Troubleshooting Domain issues

Description Primary skill :on incident resolving, technical knowledge on applications, communication skills, Should be willing to work in 24 X 7 rotational shifts Over 5 years of experience in IT, with around 4 years in production support Good knowledge in SQL and debugging skills Sound knowledge in ticketing tools like ServiceNow, JIRA, Remedy etc. Ability to follow the runbooks, create or update the run-books from time-to-time Prior experience in batch job monitoring, triaging production issues, handling user requests, monitoring file transfers etc. is must Good analytical and trouble-shooting capabilities A self-starter and can-do attitude, should be able to work with minimal guidance Exc...

Contributor API Support Under general supervision, Responsible for providing advanced support, complex issue handling and in-depth customer management for Sabres online customer segment. Works with developers who are building new applications that consume Sabre APIs, customer representatives and internal Sabre employees as we'll as part of on-going efforts to improve service, support and strategic initiatives. Serves as the first point of contact for online customers regarding the integration of Sabre APIs and Sabre provided tools used in the integration and deployment of their online site. This process involves developing testing clients, validating XML files and schemas, reproducing custom...

Roles and Responsibilities Provide technical support for IVD products (Electrolyte, Hematology & Biochemistry analyzers), conduct demos & trainings, resolve customer issues, analyze market trends, and support product development, SOPs, and launches. Desired Candidate Profile Candidate must have good in communication and coaching skills. Candidate must have experience in the laboratory and /or in the support of IVD products Analytical skills with problem solving attitude

Role & responsibilities Provide first, second and third tier (L1, L2, L3) product support via email & online web tools. Open and handle multiple support tickets daily. Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner. Any third tier (level-3) issues must be ticketed and prioritized along with the development analysis team. Open tickets must be followed-up and closed in a timely manner. Write and communicate on customer tickets in a timely manner is a MUST. Access the customer specific servers as part of any issues being reported or as part of any S.O.P Interacting with 3rd party vendors such as Clearinghouses, Vendors and Payers in resolving issu...

Your Role: Join Adobe Commerce Cloud as a Technical Support Engineer and solve complex technical challenges to enhance customer experiences. This high-impact role offers exposure to cutting-edge technologies and career growth. Key Responsibilities: Serve as the primary technical contact for Magento E-commerce issues. Troubleshoot Linux-based environments, web applications, and databases . Collaborate with cross-functional teams to resolve critical issues. Ensure timely issue resolution within SLA guidelines . Conduct log analysis to diagnose performance and infrastructure issues. Create and maintain technical documentation . Participate in on-call rotations and weekend support as required. W...

Hiring Freshers & Experience for Domestic BPO. Voice Process- Customer Support Executive Salary: 13k--16K Inhand Graduation: Not Mandatory 6 Days Working days Languages: Tamil + English Call Vaishnavi 9898014385 to apply . .

We are looking for a proactive and analytical Support Engineer to handle client-reported issues across the project.Monitor and respond to client queries and issues reported through multiple communication channels and internal ticketing systems. Required Candidate profile 8:00 PM - 4:00 AM IST (Night Shift) Experience working in service-based or client-facing projects. Understanding of SQL / APIs for issue reproduction or data validation Knowledge of SDLC.

You will be joining DAT as a Compliance Representative in Bangalore, India. As part of the Network Governance Team, you will be responsible for handling compliance-related calls and emails, reviewing service requests, confirming customer eligibility, and monitoring credit reviews. Your role will involve researching new accounts, verifying broker and carrier authority, and facilitating dispute resolutions. Additionally, you will maintain customer records, provide exceptional customer service, and share customer feedback to improve DAT products and services. You may also provide backup support to other Product Support teams when required. **Key Responsibilities:** - Handle inbound compliance r...

As a Technical Support Specialist at Wipro Limited, your primary responsibility is to provide effective technical support to the process, ensuring timely resolution of client issues either directly or through appropriate escalation to meet process SLAs. You will play a crucial role in managing transactions according to required quality standards and supporting clients through various channels like telephone and email. - Manage transactions according to required quality standards. - Handle all incoming help requests from clients via telephone and/or emails in a courteous manner. - Document all relevant end-user identification information, such as name, department, contact details, and nature ...