2134 Product Support Jobs - Page 16

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Gujarat Superspeciality Hospital is looking for Support Service Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Cont...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most complex digital transformation needs. With a holistic portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their boldest ambitions and build sustainable businesses for the future. With a global presence spanning over 65 countries and a workforce of over 230,000 employees and business partners, Wipro is committed to assisting customers, colleagues, and communities in thriving amidst an ever-changing world. The primary purpose of this role is to provide efficient technical support to the process and p...

Responsibilities: * Maximize customer satisfaction through timely resolutions * Collaborate with sales team on upselling opportunities * Manage client relationships from onboarding to renewal

Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! Must be available to work on-site at ou...

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Product Support Principal responsibilities Support gathering insight into customer needs and championing customers preferences to direct the product v...

Data Platform Delivery PD Product Specialist will work on a variety of projects related to Usage and Metering. This individual contributor role is within the Usage and Metering Product Development team. It includes the following responsibilities: Product Feature Support Manage the group s daily inflow of product requests and guide them to a meaningful and timely resolution. Communicate clear and detailed responses to requests while tying in references to supporting documentation. Contribution to Product Design and Maintenance Assist product owners in spec ing and designing products that capture market share in the financial data investments space. Contribute to departmental product developme...

Career Category Sales & Marketing Operations Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer,...

Program Manager Role objective Key focal persons for the respective projects assigned to them & responsible for effectively managing the projects in all aspects till handing over of the project to customer and to internal stake holders. Primary Responsible Acts as the primary project contact person and liaison, ensuring the projects are represented in Org, policy, and planning discussions with key stakeholders Will be responsible for the Projects running in all over the India for the assigned vertical. Provides strategic leadership and technical, operational, financial, and managerial leadership for successful implementation of project activities. Will be responsible for Customer Satisfactio...

Deliver consistent Customer Support Operational outcomes aligned with Business Objectives. Create an open and engaging work environment with focus on continuous improvement. Recruit, develop and build an inclusive customer focused technical talent Own customer escalations and drive them towards a satisfactory resolution. Implement corrective actions working with relevant stakeholders. Make timely and effective decisions, often with limited information, based off a solid understanding of security principles, business requirements and best practices Collaborate effectively with peers and internal/external stakeholders for effective outcomes Define, refine and implement processes, policies and ...

Translate Business Requirements into application code Document the application specifications Perform code reviews and align the solutions to architectural specifications Work with Business Analysts, Scrum Masters, Product Owners, and other cross-functional resources to provide technical support and guidance Collaborate with development team members to ensure proper implementation and deployment of the solutions. Diagnose and resolve complex application issues Maintain current knowledge of relevant technologies and business processes Development and deployment of integrated solutions to enhance, consolidate, and coordinate independently designed applications enterprise-wide; assist in schedu...

Act as Subject Matter Expert on Oracle EBS (SME) Financials (GL, AP, AR, FA, CM, SLA) and Revenue Management and Billing (ORMB) modules Possess hands-on experience with Oracle E-Business Suite Release 12, with strong knowledge of Revenue Management and Billing (ORMB) functionalities, configuration, and testing. A solid understanding of the ORMB data model is essential. Configure Oracle EBS Modules (GL, AP, AR, FA, CM) and Oracle RMB (Billing, Contracts, Pricing, Rating, Invoicing) as per business needs Participate in Oracle EBS to Cloud migration or upgrade initiatives (Preferred) Drive issue resolution and root cause analysis across P2P and O2C business cycles Diagnoses and resolves complex...

What will you do - Key Responsibilities: Provide oversight for client delivery and ensure successful execution of services in alignment with SLAs Lead and manage production support processes including incident management, problem management, and defect tracking Coordinate with internal teams and stakeholders for issue resolution and delivery escalations Drive the release and deployment process, ensuring seamless transition of new features and fixes to production Handle client service requests, ensuring timely and accurate responses aligned with customer expectations Manage periodic Product upgrades, Production Maintenance, Data Compliances, Vulnerability Management etc Review & oversee funct...

Data Platform Delivery PD Product Specialist will work on a variety of projects related to Usage and Metering. This individual contributor role is within the Usage and Metering Product Development team. It includes the following responsibilities: Product Feature Support Manage the group s daily inflow of product requests and guide them to a meaningful and timely resolution. Communicate clear and detailed responses to requests while tying in references to supporting documentation. Contribution to Product Design and Maintenance Assist product owners in spec ing and designing products that capture market share in the financial data investments space. Contribute to departmental product developme...

Business Support Associate Role & responsibilities We are looking for a confident and enthusiastic BSA to join our team. The role involves making outbound calls, handling inbound queries, and promoting our products/services to potential and existing customers. You will be responsible for generating leads, building customer relationships, and achieving set targets. Responsibilities: Make outbound calls to prospective clients and explain products/services. Handle inbound calls and resolve customer queries. Maintain and update customer databases/CRM. Follow up with leads to ensure conversions. Deliver on assigned responsibilities and service benchmarks regularly. Requirements: Minimum [12th pas...

-Excellent Oral communication skills. -Good in Excel skills like V-Lookup. -Required someone with experience in Product Support/Software Support. -Application Support, L1 Support, Ticket Raise.

Responsibilities: * Provide technical assistance via phone, email & chat * Maintain customer satisfaction through timely resolutions * Maintain Lab records.

You will be part of a globally recognized company, Temenos, that is dedicated to revolutionizing the world of banking for billions of individuals and businesses worldwide. With a legacy of over 30 years, our team of Temenosians is driven by the common goal of enhancing the banking sector collaboratively. Temenos caters to a vast clientele of over 3000 organizations, ranging from major financial institutions to emerging challenger banks across 150+ countries. We work closely with our clients to develop innovative banking solutions and cutting-edge customer experiences on our open banking platform, enabling them to operate more efficiently and sustainably. As a member of the Product Analysis a...

We are looking for motivated individuals with customer-facing support experience and an insatiable curiosity for technology. In concert with pre-sales, customer success, and product teams, product support engineers play a critical role in making customers successful. Valorx product support engineers act as customer-trusted advisors throughout their journey with Valorx. Be a subject matter expert on Valorx's Fusion Platform and evangelize Valorx's value and features to potential and existing customers. Support customers on their technical queries. Monitor and escalate in case of software issues. Have an eye for detail and escalate exceptions promptly. You should be able to communicate issues/...