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MS OFFICE Consultant and Support Expert

MS OFFICE Consultant and Support Expert

Rohde & Schwarz

4 - 5 years

6 - 7 Lacs

hyderabad new delhi bengaluru

Posted:1 hour ago| Platform:

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Skills Required

usage project management leasing microsoft troubleshooting ms office information technology monitoring product support counselling

Work Mode

Work from Office

Job Type

Full Time

Job Description

MS OFFICE Consultant and Support Expert | Rohde Schwarz

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I already have an account

MS OFFICE Consultant and Support Expert

Your Rohde Schwarz recruiting team is looking forward to receiving your application.

Bangalore, Hyderabad, New Delhi (India)

Your tasks

Consultation, provision, and final testing of recommended security, update, and general settings in the RS environment for Microsoft Office Apps, as well as the documentation of the change for administrators, 1st-lebel support and end users in the form of FAQ pages and manuals.
Acceptance and processing of tickets assigned to technical service. Coordination with other interfaces (e.g. Outlook/Teams or Add-ins) that arise during the completion of tasks should be carried out where necessary.
Support provisioning of MS office templates via SharePoint asset libraries and consult internal customers (incl. usage of building blocks, quick parts, )
Understand new internal customer requirements and consult on how to implement those requirements
Guide younger colleagues and share knowledge with them
Rollout of new versions / features for different user-scenarios using different update channels; organize rollout waves with internal colleagues
Inform end users and align with internal service desk, local onsite IT-colleagues, and business counterparts
Manage hyper care phase with fast troubleshooting

Exciting insights into Rohde Schwarz

Our colleagues provide insider information about:

Daily adventures and challenges

The technologies behind the innovative projects and solutions

Your qualifications

In-depth knowledge of the operation, maintenance, and troubleshooting of Microsoft Office Apps
In-depth knowledge of possible security, update, and general settings in Microsoft Office Apps
In-depth knowledge of the operation, maintenance, and troubleshooting of plugins used in Microsoft Office Apps
High-Level knowledge of creating templates for Microsoft Word, Excel, and PowerPoint
A Microsoft Certification would be preferred.
Min. 4-5 years in MS Office experience - at least 2 years in MS Office consulting
Work experience in an international environment.
Very good written and spoken communication skills

Allowance for home office equipment

Flexible working hour models

Possibility of car leasing

Gifts for special life events

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