2915 Product Support Jobs - Page 13

What You'll Do Job Summary The Technical Support Engineer acts as the SME for AvaTax & Connectors, providing deep technical support to customers and our teams. Respond to customer emails, troubleshoot with engineers, and contribute in engineering/product meetings to lead resolutions. You will report to Manager, Product Support. Schedule: US business hours with evening/night shifts across time zones. What Your Responsibilities Will Be Key Responsibilities Own Tier-2 AvaTax & Connector cases end-to-enddiagnose, resolve, prevent recurrence. Troubleshoot across NetSuite, D365, SAP, Oracle, Salesforce, Shopify, and Workday. Manage customer relationships and act as their advocate. Perform RCA and ...

3+ years of bookkeeping experience, ideally in eCommerce or working with multiple clients at a bookkeeping\/accounting firm. Strong understanding of eCommerce financial operations, including revenue recognition, cost of goods sold (COGS), and inventory valuation. Proficiency in QuickBooks Online, Xero, Traditional ERPs, Shopify, Amazon, and financial reconciliation practices. Familiarity with sales tax compliance across multiple states\/provinces and multi-currency transactions. Excellent communication and problem-solving skillsyou can break down complex financial topics and guide merchants effectively. Experience working with fast-paced, high-growth businesses that require adaptability and ...

Title and Summary Senior Product SpecialistWho is Mastercard? Overview: Mastercards Digital Solutions group envisions creating valued experiences for consumers and enabling merchants and issuers to reach consumers in ways not possible in the pre-digital world Within Digital Solutions, the Global Product Strategy and Development team drives the definition, prioritization and development of a suite of foundational payment solutions This an opportunity to be a part of a highly motivated global team focused on bringing security, convenience and control to digital payments You will join the Mastercard Checkout Services team that is responsible for the development and commercialization of industry...

Title and Summary Senior Product Manager - Technical-2OverviewMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions th...

You are seeking a highly skilled AI/ML Product Support Engineer role at GlobalLogic, transitioning from a Machine Learning development background to a client-facing, product-focused support position. Your role involves applying your technical expertise in diagnosing, resolving, and guiding the use of cutting-edge AI/ML products and services. **Key Responsibilities:** - Act as a key technical contact for customers using AI/ML products and services primarily on Cloud Computing. - Investigate, troubleshoot, and resolve product-related issues related to machine learning model performance, API integration, deployment, and infrastructure. - Guide customers on best practices for using tools like Ve...

Very Urgent: Technical Delivery Manager / Technical Manager - IT Projects (Development & L3 Support) Company: Aurum Data Solutions Experience: 15+years (5+yrs in Projects Delivery Management) Location: Hyderabad, India Start date: ASAP Work Type: Work From Office Key Skills: Delivery Management, Technical Manager, Legacy Applications / Enterprise Applications Development, Client Interaction (Onsite/Offshore/Nearshore), Team Building, Java, J2EE, Springboot, Microservices, Agile/Scrum, Cloud GCP, Migration, Digital Transformation, COBOL(Mainframe) SQL, MongoDB etc... Job Summary: We are looking for a highly accomplished Technical Delivery Manager / Technical Manager with excellent communicati...

Company Overview: About Antrika Technologies LLP Antrika Technologies LLP is a fast-growing technology company focused on building innovative SaaS products that simplify business operations. We aim to empower organizations with modern, user-friendly and AI solutions that enhance productivity, communication, and customer engagement. Our vision is to drive digital transformation for businesses of all sizes. About Flostr: Flostr is one of Antrika Technologies flagship products a powerful WhatsApp Automation and Marketing Platform. It enables businesses to streamline communication, automate workflows, and scale customer engagement with ease. Designed for modern marketing and sales teams, Flostr ...

Own end-to-end quality for a large enterprise product built on microservices, APIs, and distributed systems. Deep dive into APIs design, test, break, and stress them until they re production-tough. Partner closely (and sometimes clash productively) with developers to challenge design decisions and ensure stability. Push back on builds that don t meet quality gates and defend that decision with data. Identify, highlight, and communicate blockers early, driving teams toward resolution. Define and maintain test strategies for high-impact releases. Automate regression and integration tests across complex service chains. Ensure observability logs, metrics, alerts are part of the QA feedback loop....

As a leader within Appians Customer Success organisation, you will be responsible for the delivery of projects utilising Appians cutting edge technology. Your focus will be spread across multiple customers and you ll work directly with key project and executive stakeholders throughout the entire project life-cycle to ensure client satisfaction and adoption. You will also play a significant role in supporting new business software and services opportunities. The TDM will also play an important role in mood orchestration, fostering a culture of positivity, high performance and collaboration aligned to Appian s values. They will also work extensively with our people, providing coaching, actiona...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Core Responsibilities Trusted Advisor & Relationship Management Act as the primary point of contact and strategic advisor for enterprise customers. Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and Success Reviews to align customer objectives with Insightsoftware s solutions. Renewals & Retention Own the end-to-end renewals process: negotiate pricing, terms, and contracts by partnering with Sales, Legal, and Finance. Deliver renewal offers/quotes in a timely and accurate manner to drive operational efficiency and customer satisfaction. Manage renewa...

CAP & Fiori/UI5 Developer (Node.js) (m/f/d) | Rohde & Schwarz Login or register to gain full access to the Knowledge+ platform! I want to create an account I already have an account CAP & Fiori/UI5 Developer (Node.js) (m/f/d) Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Bangalore, Hyderabad, Mumbai, New Delhi (India) Your tasks Developing and implementing modern, scalable services and applications using the SAP Cloud Application Programming Model (CAP), primarily based on Node.js and JavaScript/TypeScript. Designing and modeling data structures and APIs (OData, REST) using Core Data Services (CDS). Developing and implementing Fiori/UI5 solutions. Int...

Job highlights \u202F4-year college degree in Computer Science or related field 5+ years of experience in Java and product support Ability to perform in-depth code reviews Responsibilities This role involves troubleshooting, incident management, and providing 24/7 on-call support, ensuring system performance and reliability The engineer will work closely with peers and vendors to resolve complex application issues and improve service restoration processes Troubleshoot, research, and resolve major defects and inconsistencies in system functions The Senior Production Support Engineer at CNDT This role involves troubleshooting, incident management, and providing 24/7 on-call support, ensuring s...

Job Purpose As the Sales Support Engineer, you will be working with a team of Territory Managers and Key Account Managers in the SA Region with specific focus on serving the authorized distributors & end customers in meeting their needs. You will namely be focusing on understanding the challenges, requirements and needs of the customers, either directly or working with the distributors, in the expertise area of filtration in relations to maintenance and Total Cost of Ownership, training and education them at the same time. In this process, you will be working to impart knowledge and prepare the most appropriate solutions for the customers. At the same time, you must possess business acumen, ...

Dalmia Cement Bharat Ltd is looking for Payables support to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Providing superior customer support on our home-grown products. Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup Develop your skills in network and security products through on-going training Document, escalate and follow through with product bugs and/or issues Debug the issue and provide a solution. If not resolved raise a ticket to the next level What you bring to the role Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain Excellent understanding of TCP/IP and UDP Very good knowledge of L7 prot...

Provides technical and consultative assistance on engagements involving implementing the OPENTEXT Documentum product suite for our world-wide customers. Understands customer requirements, conducts detailed technical design, determines level of effort & implementation approach, performs installation, development & integration, administration and prepares technical documentation. Capable of performing assigned tasks with minimal supervision. WHAT THE ROLE OFFERS Represent OPENTEXT in a professional manner to customers, partners and other OPENTEXT personnel at all times Support and report to engagement delivery manager while assigned to active customer engagements. Regularly communicate status ...

Bank Receipts, Payments and reconciliation, TDS accounting for receipts, account receivable management, debtors ageing reports, sales invoicing generation, tally entries and report generation, preparing MIS

We are seeking a highly motivated and experienced individual to join our team as a Marketing Manager. He/she will be responsible for developing and executing strategic marketing plans for assigned brands and countries within the company. The role requires a. The ideal candidate should have a proven track record in pharmaceutical marketing, excellent communication skills, and a growth mindset. developing and executing strategic marketing plans and analytical skills deep understanding of consumer/stakeholder insights, strong campaign management skills. Experience in developing and executing marketing campaigns across various channels, including digital platforms Strong leadership abilities and...

This person will lead a team of product managers and oversee key activities including execution of the product strategy, management of the roadmap, shaping the product platform architecture and the creation of technical requirements This individual will partner closely with other members of the Global Product Management team to support the development of the product strategy and ensure product priorities are well-aligned with commercial objectives This individual will also be the key collaborator with the Platform team to shape the long-term technical vision for the product and ensure efficient development execution Product Managers in Services at Mastercard Translate a deep understanding of...