Manager I Client Experience Support

4 - 8 years

7 - 11 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a skilled professional to fill the role of Manager I Client Experience Support with Sunquest Information Systems. The ideal candidate will have a strong background in client experience support and excellent leadership skills.
Roles and Responsibility
  • Manage and oversee the client experience support team to ensure high-quality service delivery.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to resolve complex issues and improve overall client experience.
  • Analyze customer feedback and recommend process improvements.
  • Lead and mentor a team of professionals to achieve exceptional performance.
  • Foster a culture of continuous improvement and innovation within the team.
Job Requirements
  • Proven experience in client experience support or a related field.
  • Strong understanding of customer needs and expectations.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and decision-making skills.
  • Experience with team management and leadership is essential.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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