Process Trainer

Job Title: New Hire Process Trainer – Game Testing

Location:

Department:

Reports To:

Role Overview:

New Hire Process Trainer

Key Responsibilities:

• Facilitate onboarding programs

  for new hires in game testing, covering both process knowledge and practical QA tasks.
• Train new testers on

  QA methodologies

  including functional, regression, exploratory, and compatibility testing.
• Deliver structured sessions on

  bug lifecycle

  , bug writing standards, game platforms (console, mobile, PC), and test case execution.
• Ensure alignment with internal

  QA tools, trackers, bug databases

  (e.g., JIRA, DevTrack, TestRail).
• Conduct

  behavioral and soft skills training

  for communication, reporting clarity, teamwork, time management, proactivity, thought leadership, and client readiness.
• Collaborate with QA leads to integrate

  real-time testing scenarios

  into training.
• Assess learner performance through quizzes, practical exercises, and simulations.
• Provide

  structured feedback and coaching

  to new testers during the training cycle.
• Continuously

  enhance training materials

  , SOPs, and handbooks based on feedback and process updates.
• Maintain training logs, attendance, and report training effectiveness metrics to stakeholders.

Skills & Qualifications:

Bachelor’s degree in any discipline; preference for Computer Science, Game Design, or related fields, with gaming knowledge.

• 2–4 years of experience

  in technical training or preferably game testing with training delivery experience.
• Prior experience with

  eLearning, simulations, or LMS tools

  is a plus.
• Good content design and MS Office Skills
• Excellent verbal and written communication skills.
• Passion for games and understanding of player expectations across genres/platforms.
• Ability to engage and mentor freshers or junior testers effectively.

Preferred Soft Skills:

• Patience and clarity in instruction
• High ownership and adaptability
• Collaborative mindset
• Analytical thinking and quality focus
• Ability to inspire new hires and build early engagement