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Description
Company Brief “House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. Currently House of Shipping is looking to identify a high caliber Manager - Process Excellence . This position is an on-site position. Background and experience: Benefit Realization – ensuring delivery of benefits which supports budget and business plans Process Improvement and automation –lead process improvement, digitization and automation using Lean/ Six Sigma tools and Power BI/ Power App and related technologies Develop standard operating system in GSC Strong interpersonal and cooperative skills Proven analytical, evaluative, and problem-solving abilities. Extensive experience working in a team-oriented, collaborative environment Project Management, Lean Six Sigma Blackbelt, Process Improvement, Process Digitization, Process Automation/ RPA, Data Analytics, Change Management Acts with integrity and leads by example to create a culture of high expectation and performance Qualification: • University degree (or equivalent), Engineering. Job Purpose: The purpose of Process Excellence Manager role is to drive continuous improvement across the organization by analyzing, designing, and optimizing business processes. This position ensures operational efficiency, enhances customer satisfaction, and supports strategic objectives through the application of Lean, Six Sigma, and other process improvement methodologies. The role collaborates cross-functionally to identify opportunities, implement best practices, and foster a culture of performance excellence and innovation. Roles & Responsibilities: Process Improvement : Drive process standardization, digitization and automation across GSC Leading and facilitating the identification, analysis, and improvement of business processes across various departments. Ensuring that processes are streamlined, efficient, and aligned with the organization’s overall goals and objectives. Project Management Manage Project from inception through to benefits delivery using structured DMAIC methodology Ensure all processes are documented, measured, managed and continually improved Performance Management through VMS: To create a self-regulating, self-explaining workplace where performance, progress, and problems are immediately visible to all stakeholders, encouraging accountability, faster response times, and a continuous improvement mindset Implementing Best Practices : Promoting the use of best practices in process management and process design to achieve higher productivity and quality. Standardizing workflows and processes to ensure consistency and reduce variation. Data-Driven Decision Making : Leveraging data analytics and performance metrics to evaluate current processes and identify areas for improvement. Business Analysis / problem solving - Analyze business requirements and solve problems using structured methodology and analytics Using tools like Lean, Six Sigma, or other methodologies to optimize processes and eliminate inefficiencies. Cross-Functional Collaboration : Collaborating with different departments to ensure that improvements are implemented across the entire organization. Working with stakeholders to understand their needs and ensuring that process improvements align with business goals. Change Management : Leading efforts in managing change related to process improvements, ensuring that changes are well communicated and adopted throughout the organization. Training employees on new processes and tools. Continuous Improvement : Encouraging a culture of continuous improvement by identifying opportunities for innovation, conducting root-cause analyses, and promoting proactive problem-solving. Developing and overseeing initiatives to continuously monitor and improve business processes. Performance Measurement & Reporting : Tracking and reporting on the effectiveness of implemented process improvements and adjusting as needed. Providing regular reports and presentations to leadership on progress, results, and ongoing opportunities for process enhancement. Leadership & Team Development : Leading and mentoring teams in the adoption of process improvement initiatives. Building and managing a high-performance team focused on process excellence across the organization. Able to inspire, influence, transfer skills to and manage a cross-functional team, either under direct management or via matrix-management; able to influence, engage and collaborate with a diverse range of personalities Show more Show less
