Process Excellence Manager

Role Overview: As an individual contributor in this role, you will be responsible for ensuring a WOW customer experience and maintaining strong cross-functional connections. You will have the opportunity to explore and enhance your business-aligned data skills. Key Responsibilities: - Review the entire seller lifecycle to identify areas for process improvements, data interventions, and automation. - Drive data-based projects to enhance the quality and efficiency of the onboarding journey. - Conduct critical analysis of large data sets to derive insights, present findings, and implement solutions for initiating pilots. - Develop algorithms for process automations that can be implemented on the frontend or backend. - Create Standard Operating Procedures (SOPs) for all processes, extract insights, and drive initiatives based on them. - Lead the creation and auto-scheduling of reports and dashboards. Qualifications Required: - Proficiency in MS Office, especially MS Excel; familiarity with SQL would be an added advantage. - Strong logical reasoning skills. - Good data analysis skills and a solid understanding of technology. - Effective communication and presentation abilities. - Ability to multitask and thrive in a fast-paced environment. Additional Details: No additional details provided in the job description.,