1. Job Title: PMO – Project & Program Governance Lead • Location: Bangalore (Hybrid / Remote flexibility) • Type: Full-Time • Experience Level: Mid to Senior-Level (6–10 years) • Availability: Immediate About Us NexusNow.ai is a next-generation digital transformation and AI consulting company delivering enterprise-scale innovation in ServiceNow, Agentic-AI, cybersecurity, and intelligent automation. With a global presence across the US, MEA, APAC, and Europe, we drive strategic transformation programs for Fortune 500 clients. Job Summary We are hiring a PMO Lead to oversee centralized tracking, governance, and reporting of projects and programs across NexusNow.ai's global delivery portfolio. This role involves implementing best practices in project management, ensuring delivery excellence, tracking key KPIs, and enabling real-time executive visibility. The ideal candidate will be well-versed in IT service delivery environments, project lifecycle coordination, and stakeholder reporting at CXO levels. Key Responsibilities Program Oversight & Governance Drive centralized monitoring of projects across verticals (AI, ServiceNow, Cybersecurity, Asset Management). Establish project governance frameworks, PMO dashboards, RAG status reviews, and health reporting cadences. Track project milestones, risk registers, dependencies, and cross-functional alignment. PMO Tools & Processes Implement and manage tools like Jira, ServiceNow PPM, MS Project, or equivalent for program control. Standardize templates, documentation, and processes for initiation, delivery, and closure. Lead regular reviews with Delivery Heads, Project Managers, and Business Leads. Executive Reporting Prepare C-level dashboards and PMO reports covering resource utilization, burn rates, milestone status, risk flags, and financials. Manage centralized repository of project plans, SoWs, CRs, timelines, and RAID logs. Support internal and client-level audit and compliance reporting. Cross-Functional Coordination Collaborate with Sales, Delivery, HR, Finance, and Legal for unified project governance. Assist in onboarding project managers, resource ramp-ups, and project kickoff documentation. Support bid management and pre-sales by providing delivery planning input where needed. Quality & Performance Management Conduct post-mortem/project closure reviews to capture lessons learned. Drive continuous improvement initiatives and PM maturity across the organization. Track OKRs/KPIs linked to delivery and resource metrics. Key Skills Strong understanding of IT project lifecycle, governance models, and delivery frameworks Hands-on experience with PMO tools (e.g., Jira, ServiceNow PPM, MS Project) Excellent reporting, data visualization, and executive communication skills Knowledge of Agile/Scrum and Waterfall methodologies Exposure to multi-region program delivery across global clients High attention to detail, process orientation, and ability to manage across competing priorities Why Join Us? Be at the center of driving delivery excellence for global transformation programs Work with executive leadership and cross-functional delivery teams Grow with a rapidly expanding AI-first consulting firm with presence across 5 continents Shape the future of PMO practices across high-value strategic engagements Show more Show less