1210 People Management Jobs - Page 48

Job Title: Assistant to Chief Managing Director (CMD) Location: Gaya Reports To: Chief Managing Director Employment Type: Full-Time Job Purpose: To provide high-level administrative and strategic support to the Chief Managing Director (CMD), ensuring efficient operation of the executive office. This role demands confidentiality, initiative, organizational strength, and communication finesse. Key Responsibilities: Executive Support: • Manage the CMDs calendar, appointments, and meetings. • Prepare agendas, briefings, presentations, and reports for internal and external meetings. • Coordinate travel, logistics, and accommodation for CMD. • Handle all correspondence on behalf of CMD (emails, letters, follow-ups). Administrative Coordination: • Maintain confidential files and records. • Track CMDs key deliverables, project milestones, and strategic initiatives. • Organize and coordinate board meetings, executive reviews, and company events. Communication Liaison: • Act as a bridge between CMD and internal/external stakeholders. • Screen and prioritize information, inquiries, and requests. • Draft responses or delegate appropriately. Project Support: • Assist in research, data analysis, and documentation for strategic projects. • Monitor progress and provide regular updates to CMD. • Take minutes during executive meetings and ensure follow-ups. Operational Efficiency: • Streamline office processes and contribute to process improvements. • Coordinate with HR, Finance, and other departments for CMD-related tasks. • Maintain discretion in handling sensitive and confidential information. Qualifications & Experience: • Bachelors degree in Business Administration, Management, or a related field (Masters preferred). • Excellent command of MS Office Word, Excel, PowerPoint, Outlook. • Experience with project management tools is a plus. Key Skills: • Strong organizational and multitasking abilities. • Excellent verbal and written communication. • High level of discretion, integrity, and professionalism. • Time management and ability to work under pressure. • Problem-solving and proactive thinking.

Education B.E / B.Tech in Engineering (Electrical / Mechanical); Post graduation in Engineering / Operations / Finance (Preferable) Requirement: 12-17 years of progressive experience in SCM with large multinational Engineering / 6-8 years as an expert in the Project Procurement Management domain (Must) Should have a good understanding of direct supply market structure, demand supply dynamics, and supplier economics. (Must) Domain hands on experience for 4 to 5 yrs in Electrical equipment project management, engineering or manufacturing is highly desired Should have a good understanding of Project Procurement Management of Substation / FACTs / HVDC Business. (Must) Experience of having set up structure, systems and processes in Procurement areas (Preferable) External orientation with extensive contacts in the supply & service industry, particularly in India (Preferable) Leadership 5-7 years of experience in People management (Must) Strategy Deploy Siemens Energy Procurement Strategy in area of responsibility and contribute to BU strategy development (e.g. core/non-core, cross-functional collaboration, early involvement of Procurement and suppliers); Develop initiatives and performance programs for area of responsibility; Ensure alignment of (detail) Commodity strategies, footprint, (if applicable) warehousing strategies and (if applicable) inbound / outbound logistics chain Ensure proper balancing of PVO, supplier base and Supply Chain (GVS) Siemens Energy Initiatives Ensure implementation of Siemens Energy initiatives (Sustainability, values, guidelines, risk management, internal controls, country programs / initiatives) Direct Material: Full strategic and operational (if applicable) responsibility for BU-specific material, Management of BU-wide Commodity groups. Pooling organization Joint responsibility for Pooled Direct; support pooling enhancement and Commodity management Ensure implementation of Pooled Direct strategies, support demand management with BU stakeholders. Supplier Management Drive EU Supplier Management processes (e.g. evaluation, development, initiatives, control) to obtain best suppliers and ensure transparency and early integration; Support Supplier Quality Management New supplier on-boarding & phasing out. Database Management: Overall management / maintenance of supplier database, commodity price trends, market knowledge, technical updates and KPIs at a EU level.

This is a P&L position that involves servicing existing customers by offering them a world-class service experience. The focus is on upselling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives. Job Responsibilities Grow the business in terms of topline & bottom-line for the Zone Develop & execute annual operating plan Revenue & cost planning and forecasting Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members. Ensure timely delivery of services to clients Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level Setup a system that delivers high customer retention Recruit, train & develop a client servicing team which is need sensitive, has a consultative selling approach & is proactive at offering highest level of customer delight. Key Skills Client handling and application of Field sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skills Data Interpretation & Report Management Should be target oriented Strong leadership skills and team player - Preference for candidates with Team handling experience of 100+ Individuals.

Engineering Manager - Site Reliability The role of Engineering Manager - Site Reliability , is to primarily manage, mentor and develop a team of Site Reliability Engineers, ensuring the development of both (the individual and team as a whole) are in line with organizational objectives and direction. Manages all activities in scope through the direction of activities, to design new products and modify existing designs, ensuring that deliverables are on time and with acceptable quality. The role holder is required to analyze technology trends, human resource needs, and market demand to plan projects to ensure resilience in line with current demand and future ambition. In addition to this, the role will confer with leaders, production, key stakeholders and marketing teams to determine engineering feasibility, cost effectiveness, scalability and time-to-market for new and existing products. What youll be doing: Managing People Inspire, grow and develop individuals by helping the creation of their personal development plan, leveraging available learning resources and offering stretch opportunities. Get things done in the right way by taking ownership, being proactive and collaborating with business counterparts, peers, other craft managers and stakeholders. Ensure delivery by tracking team health metrics and KPIs, monitoring roadmap progress, identifying blockers and resolving or escalating them. End to End System Ownership Own a service end to end by actively monitoring application health and performance, setting and monitoring relevant metrics and act accordingly when violated. Reduce business continuity risks and bus factor by applying state-of-the-art practices and tools, and writing the appropriate documentation such as runbooks and OpDocs. Independently manage an application or service by working through deployment and operations in production and guide more junior members of the team in this topic. Technical Incident Management Address and resolve live production issues by mitigating the customer impact within SLA. improve the overall reliability of systems by producing long term solutions through root cause analysis. Keep track of incidents by contributing to postmortem processes and logging live issues. Building software applications Build software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business area. Write readable and reusable code by applying standard patterns and using standard libraries. Refactor and simplify code by introducing design patterns when necessary. Ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategy. Maintain data security, integrity and quality by effectively following company standards and best practices. Architectural Guidance Has sufficient knowledge to advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape Set a clear direction for a technical capability by evaluating and aligning the target architecture improvements, reframing architectural designs and decisions for varied stakeholders. What youll bring: Strong people management skills and experience; Excellent communicator with strong stakeholder management experience, good commercial awareness and technical vision; You are a humble and thoughtful technology leader, you lead by example and gain your teammates respect through actions, not the title; Experience in software development, building complex and scalable solutions; Proven experience leading and managing a team of engineers in a fast-paced and complex environment; Solid experience in at least one programming language (Java, C/C++, Python, Go) Ability to formulate software solutions from scratch Solid understanding of Service Oriented Architecture, Microservices & OOP patterns Hands-on experience in Linux administration and troubleshooting Creative approach to problem-solving Practical experience in understanding and defining SLIs and SLOs Past experience with Payments or FinTech and working in a regulated environment is a plus; Strong analytical skills and data-driven mindset. Key Skills Job Description - Engineering Manager - Site Reliability The role of Engineering Manager - Site Reliability, is to primarily manage, mentor and develop a team of Site Reliability Engineers, ensuring the development of both (the individual and team as a whole) are in line with organizational objectives and direction. Manages all activities in scope through the direction of activities, to design new products and modify existing designs, ensuring that deliverables are on time and with acceptable quality. The role holder is required to analyze technology trends, human resource needs, and market demand to plan projects to ensure resilience in line with current demand and future ambition. In addition to this, the role will confer with leaders, production, key stakeholders and marketing teams to determine engineering feasibility, cost effectiveness, scalability and time-to-market for new and existing products. FinTech is a complex, competitive and exciting industry. To accomplish Booking.coms mission (making it easier for everyone to experience the world), we aim to offer frictionless payment experiences to our guests and partners. The FinTech business unit creates best in class payment products that offer choice to guests and help Bookings business partners grow their business. What youll be doing: Managing People Inspire, grow and develop individuals by helping the creation of their personal development plan, leveraging available learning resources and offering stretch opportunities. Get things done in the right way by taking ownership, being proactive and collaborating with business counterparts, peers, other craft managers and stakeholders. Ensure delivery by tracking team health metrics and KPIs, monitoring roadmap progress, identifying blockers and resolving or escalating them. End to End System Ownership Own a service end to end by actively monitoring application health and performance, setting and monitoring relevant metrics and act accordingly when violated. Reduce business continuity risks and bus factor by applying state-of-the-art practices and tools, and writing the appropriate documentation such as runbooks and OpDocs. Independently manage an application or service by working through deployment and operations in production and guide more junior members of the team in this topic. Technical Incident Management Address and resolve live production issues by mitigating the customer impact within SLA. improve the overall reliability of systems by producing long term solutions through root cause analysis. Keep track of incidents by contributing to postmortem processes and logging live issues. Building software applications Build software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business area. Write readable and reusable code by applying standard patterns and using standard libraries. Refactor and simplify code by introducing design patterns when necessary. Ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategy. Maintain data security, integrity and quality by effectively following company standards and best practices. Architectural Guidance Has sufficient knowledge to advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscape Set a clear direction for a technical capability by evaluating and aligning the target architecture improvements, reframing architectural designs and decisions for varied stakeholders. What youll bring: Strong people management skills and experience; Excellent communicator with strong stakeholder management experience, good commercial awareness and technical vision; You are a humble and thoughtful technology leader, you lead by example and gain your teammates respect through actions, not the title; Experience in software development, building complex and scalable solutions; Proven experience leading and managing a team of engineers in a fast-paced and complex environment; Solid experience in at least one programming language (Java, C/C++, Python, Go) Ability to formulate software solutions from scratch Solid understanding of Service Oriented Architecture, Microservices & OOP patterns Hands-on experience in Linux administration and troubleshooting Creative approach to problem-solving Practical experience in understanding and defining SLIs and SLOs Past experience with Payments or FinTech and working in a regulated environment is a plus; Strong analytical skills and data-driven mindset.

Job Overview: CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business. Responsibilities Responsibility: Market Delivering Secondary monthly targets and Gross Revenue growth Planning routes efficiently to increase productivity Increase Net Distribution by increasing number of outlet served Increases Weighted Distribution by increasing SKU count in existing outlets Ensuring stock availability and Rack Execution as per planogram Relationship building in the market to maximize customer satisfactionTraining & Communication One-on-One training of PSRs to develop business understanding & sales capability Monthly target setting for each salesmen Works with salesmen in market to coach him/her on market execution Monitors salesmen performance using regular sales reports Communicates incentives and motivates salesmen to achieve targetsDistributor Distributor/Hub/Spokes appointment and retirement for territories Managing DB health (ROI) by ensuring adherence to Joint Business plan Jointly responsible for recruitment and retention of sales representatives Minimizing expiry/stales by ensuring FIFO and stacking norms of products Tracking correct and timely delivery of orders in the market Ensuring food compliance of every distributor Facilitating development of distributor on PepsiCo sales competencies Qualifications Key Capabilities / Competencies Knowledge1. FMCG Sales and Distribution Model2. Computer Excel, Word, Outlook3. Local language (good to have) and Basic English4. Data proficiency ROI ModelKey Metrics Sec Value Achievement Vs. Plan Outlets/Distribution Addition Range Selling (Including focus on innovation) %age Outlet billed Order Cancellation RateSkills1. Negotiation2. Communication3. People management4. Time Management5. Critical Thinking6. Analytical Ability7. Problem Solving

Should be working as Manager in Operations Coaches and mentors Team Leads & AMs/DMs Should have Exp in International BPO. Need Back office exp Location- Noida Call@9953262467 / 9205503253 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of handling International Backoffice Process Exp of Content Moderation / Email / Chat / Voice or Finance process will not be considered Graduation Mandatory Excellent Communication Skills

Roles & responsibilities: Serve as the primary POC for internal teams and external client stakeholders. Coordinate and prioritize campaign requests to ensure timely and accurate execution. Collaborate with traffickers for campaign setup and resolve operational/technical issues, including video ads. Manage and analyze weekly/monthly/quarterly reports to track performance and ensure contract compliance. Communicate proactively with clients and manage expectations effectively. Lead and support the team with strong people management skills. Escalate complex technical issues to engineering when necessary Skill Set Required: 7+ years of experience in online ad operations with a strong understanding of campaign setup, QA, and troubleshooting Prior experience leading teams and working directly with US clients; flexible to work US business hours Proficient in DV360, DCM, and other ad serving platforms; expertise in these tools is a strong advantage Strong analytical, problem-solving, and project management skills with advanced Excel and database knowledge Detail-oriented team player with excellent client servicing and communication skills Bachelor's degree required; experience in creative services is a plus #Hyderabad Location #WFO #Nightshifts Interested candidates, please fill out the below Google form https://docs.google.com/forms/d/113H-loBOaCB4teqLLbJdAHyUQOeKceWCLuMwH8CpCt8/edit

Role - Team Lead Skill EDI Integration, Configuration experience with people management Job Profile: • Conduct test planning in partnership with internal and external project team members • Responsible for the execution of test plans to ensure delivery of quality product • Work directly with customers/carriers to troubleshoot, research and resolve defects • Adapt to a fast-paced work environment while managing multiple priorities • Successfully handle a large workload of concurrent projects • Participate in project meetings, providing input to project plans, and providing status updates. • Research questions involving EDI applications and how the data is organized and populated. • EDI configuration within the platform Knowledge & Experience: The ideal candidate has: • BS/BA Degree or 10+ years software testing experience (EDI) • Should have people management experience. • Knowledge of employee benefits and the transmission of enrollment data via EDI • Self-motivated, customer-focused professional with strong follow-through who consistently keeps commitments to customers and fellow associates. • Ability to learn technology quickly through instruction, collaboration and self-learning • Drive for data accuracy and completeness • Strong planning and organization skills with a proven track record on delivering projects on time • Experience in Microsoft Office products. • Excellent communication skills, verbal and written in the English language, with the ability to maintain positive and cooperative working relationships with teams and customers. • Regularly exercises critical and analytical thinking to determine best method for accomplishing work and achieving objectives.

Roles and Responsibilities To achieve and drive Volume & Margin targets of the geography including cash flows and credit by leading a team of territory managers. To ensure the capability development in frontline teams of TM and Distributor DSRs To drive disciplined ways of working, lead motive, and manage the performance of frontline teams. Responsible for putting in place the infrastructure required in the geography, and the business enablers to ensure short- and long-term growth of the geography. Retain and grow existing channel partners and markets and develop a futuristic, solid, and sustainable pipeline of Indirect Channel partners to be prospected and recruited in line with PLIs 2025 growth agenda. To plan and execute clear criteria around partner distributor selection, onboarding, performance management, managing channel conflict, and ensuring distributors' ROI as per their financial and operational goals whilst staying compliant with legal governance To build, maintain and grow relations with key customers Desired Candidate Profile 8 - 10 Years experience in Lubricant or Relevant Industries. Should have an excellent track record of handling People management, and meeting targets supporting new business gains. Minimum 5+ years of onroll Team Handling . Should have managed a team of distributors in past.

Lead a team of accountants and work closely with the global stakeholders to review and ensure accurate recording (Accruals, Amortization, Allocation, Reclass, etc), reporting, consolidation and analyzing reports of General Ledger, Cash & Treasury, Investment, Fixed assets, Intercompany, Payroll, Leases, Inventory & AR accounting. Review Balance Sheet reconciliations covering cash & Treasury accounts, Accounts Receivable, Accounts Payable, Fixed Assets, Investment, Intercompany, Payroll, Leases, Inventory, Deferred Revenues, Other Accrued Liabilities etc. Closely monitor and resolve all aged open items and make sure balance is properly supported. Active participation in review of month-close activities and work with Providence Entities and the global stakeholders to have strong controls in place. Review monthly financial statements of various Providence entities to ensure the numbers are materially accurate• Analyse and review monthly reports as required and resolve queries and complex accounting issues.• Review audit deliverables during audit. Periodic review of SOP's to make sure any process changes, exceptions and new learnings are updated timely. Lead process improvement, standardization and automation. Patnering with GPO on various initiatives. Actively involved in planning and ensuring smooth transition.

Job Overview TE Connectivitys R&D/Product Development Engineering Teams conceive original ideas for new products, introduce them into practice. They are responsible for product development, and qualification from market definition through production and release; assist in the qualification of suppliers for new products to ensure suppliers deliver quality parts, materials, and services for new or improved manufacturing processes; conduct feasibility studies, testing on new and modified designs; direct and support detailed design, testing, prototype fabrication and manufacturing ramp. The R&D/Product Development Engineering Teams provide all required product documentation including, but not limited to, Solid Model, 2D/3D production drawings, product specifications, and testing requirements. They create and modify detailed drawings and drafting or conceptual models from layouts, rough sketches or notes and contribute to design modifications to facilitate manufacturing operation or quality of product. Typical fields of expertise include: materials, mechanics and systems, electrical, optics, chemistry, software, automation systems, packaging, testing and measurement, and manufacturing of electrical, mechanical and electronic components, products, and their integration into systems. Required Skills Bachelors degree in Electrical Engineering or equivalent work experience; Master's Degree preferred Minimum of 10 years of relevant work experience in electrical Design, RF design or PCB design, 12-15+ preferred Minimum of 5 years of progressive leadership and people management experience in a multi-national or regional environment A solid understanding of electromagnetic theory and electrical circuit behavior Expert with Signal integrity analysis tools (Agilent ADS, Ansys HFSS, CST, or equivalent tools) Expert with printed circuit board layout and design (Altium and/or Cadence preferred), fabrication and assembly, especially as associated with connector and card-edge interfaces Strongly proficient with interconnect design or electronic packaging, with a preferred focus on high-speed differential connectors and/or cable assemblies, RF connectors, and channel integration Proficient with high-speed test equipment (VNA, TDR, BERT) Proficient with data analysis techniques, appreciation for design geometry tolerance impacts, and HVM qualification. Familiar with 3D CAD tools (SpaceClaim preferred, AutoCAD, Creo, or equivalent) Familiar with high-volume manufacturing processes Familiar with signal conditioning techniques (equalization, amplification) Practiced analytical capabilities to interpret simulation and lab data to identify issues and provide solutions to fix identified problem. Exposure to physical layer communications systems and architectures Fluent in English (both verbal and written) Ability to work in a global environment able to accommodate varying time zones and capable of collaborating with individuals across geographies. Expert problem solver able to solve high complexity situations with little to no direction. Proactive in identifying complex issues, providing solutions, and driving improvements to evolve procedures Proficient in presenting technical solutions to customers and upper management Demonstrated experience leading/developing a team of 5+ experienced professionals who exercise latitude and independence in their assignments with accountability for team performance, project delivery, and resource allocation. Proficient in building and leading a solid team - assessing talent fit (current team and future hires), aligning skills to business needs, identifying skillset gaps needed to strengthen the team, and taking actions necessary to maintain solid team performance. Proficient at leading cross-functional new product development projects which require strong collaboration and influencing skills to achieve the right outcome for the business. Proficient in driving a data analytics mindset across the team identifying the most meaningful data to collect, analyzing it, drawing conclusions, and presenting those conclusions as data intelligence to provide insight and drive innovative solutions for the business. Proficient at driving continuous improvement with demonstrated experience implementing best practices to enhance engineering efficiency Responsiblities Manage and lead a team of regional signal integrity engineers in establishing signal integrity design performance and functional requirements for new products Lead the team to perform signal integrity simulations for multiple high-speed standards 56G/112G/224G/ and faster, on each product. This includes determining the correct simulation methodology and setup to use, as well as working with global engineering teams to both gather inputs and provide results. Guide the team in product design and analysis from a signal integrity standpoint with a focus on making data driven decisions about the product functionality and areas for improvement. Create actionable recommendations based upon design reviews and simulation results. Align the technology roadmap with the market trends, customer needs, and implement accordingly. Drive a culture of innovation using a base of traditional approaches and external knowledge to develop innovative solutions. Effectively build and lead a regional team of SI engineers of varying levels of experience with different backgrounds, experiences, and cultures. Drive high performance by providing your team routine coaching and feedback, holding your team accountable to meet performance objectives, and providing meaningful development to increase individual/team capability. And track performance through metrics to demonstrate productivity and growth. Manage employee wellbeing by prioritizing work, effectively managing resource loading, and providing flexibility to enable employees to successfully balance their work and personal lives.

We are hiring for TOP MNC for Process Trainer - Banking Domain. Note - Must have experience as a process trainer in financial services Financial Services Trainer, BFSI Trainer, F&A Trainer. Location - Bangalore & Mumbai Experience - 6+Years CTC - up to 15LPA NP - Immediate - 30 Days Flexible to work in night shifts Skill Conduct training for new and experienced employees Relevant training experience Should have relevant experience in Financial Services based training Should have strong procedural awareness Excellent Communication skills – Verbal & Non-Verbal Expert on Microsoft Excel Presentation Skills Computer/ MS Office skills Trend analysis and reporting People Management skills Critical problem solving and issue resolution Ability to multi-task Assist in the creation of eLearning courses, assessments, and certifications Perform needs analysis and make training recommendations Create and schedule classes Establish and maintain an enthusiastic work environment and culture Counsel and provide guidance to managers on employee professional development Build relationships with managers and employees Recommend improvements and ways to streamline training sessions and methods Escalate issues posing business risk to management Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed Interested candidates please share resume on below details Share CV on : asha.g@inspirationmanpower.co.in Call to : Asha - 7624836555

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and impact on business objectives. Conduct Training Needs Identification (TNI) and Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and deliver behavioral training, soft skills training, and other types of trainings to address identified needs. Collaborate with stakeholders to design customized solutions for specific audiences or groups within the organization. Monitor progress against key performance indicators (KPIs) to measure program effectiveness. Desired Candidate Profile 5-10 years of experience in Learning & Development or a related field. Strong understanding of Training Delivery, Training Management, TNA, TNI, OJT, TTT, Train the Trainer, Training Analysis, Needs Assessment, People Management, Training Programs, Need Analysis. Proven track record in developing successful training programs that drive business results. Anyone interested please share profiles at puja.vishwakarma@startek.com

Description: This position will provide you with an opportunity to work with cutting-edge technology for an industry leader. At UKG, were continuing to expand our product footprint globally, and creating opportunities across APAC. Join us as an Associate Manager and you will be truly accountable for your own success within our business. Your superior communication and presentation skills alongside your knowledge of our Full Suite HCM Solution will ensure your ability to connect with our clients and associates. As an Associate Manager, you will play a crucial role in supporting your team and ensuring the smooth operation of daily activities. Your responsibilities will involve overseeing resources and ensuring that tasks are completed efficiently to enable a seamless follow the sun implementation methodology. This role supports the internal Executive Sponsor for assigned projects, provides leadership throughout the launch cycle, and partners with other departments to deliver a launch experience aligned with, or exceeds expectations. The team you will be leading will be responsible for implementing UKGs Full Suite HCM Solution to our customers, globally. You will serve as the delivery lead on UKG engagements by providing oversight to the project team and maintaining impactful relationships with the project team by: Clearly understanding the portfolio of project requirements and objectives while ensuring project profitability. Drive consistency and repeatability of project delivery across the business to ensure tasks are completed on-time. Proactively manage the health of projects thru on-going quality assurance techniques, reporting, and activities. Maintain a high-level of customer satisfaction while managing customer escalations as required. Accurately forecasting project staffing needs and work closely to staff projects while maximizing overall staff utilization. Directly manage Project Management staff to inspire them to achieve their best and provide on-going career development/mentoring. Identify and implement key improvement initiatives that result in efficiencies and innovations that benefit external and internal stakeholders. Qualification: Bachelors Degree in a Technical Field; MBA Desired. 10-12 Years of Work Experience; People Management Preferred. Ambitious Experienced Professional Services Leader with proven Skills. Strong Project Management Skills and Enterprise Software Experience. Understanding of Professional Services Operations, including Performance Benchmarks/Levers, Resource Deployment, Staff Development, and Partner Management. Business-Minded Leader with the Ability to understand Technical Situations and have an Executive-Level Presence and Credibility with Customers. Demonstrated Experience in Selling Services as part of an Enterprise Software Company. Outstanding People/Team Management and Communication Skills

As an Associate Manager, you will play a crucial role in supporting your team and ensuring the smooth operation of daily activities. Your responsibilities will involve overseeing resources and ensuring that tasks are completed efficiently to enable a seamless follow the sun implementation methodology. This role supports the internal Executive Sponsor for assigned projects, provides leadership throughout the launch cycle, and partners with other departments to deliver a launch experience aligned with, or exceeds expectations. The team you will be leading will be responsible for implementing UKGs Full Suite HCM Solution to our customers, globally. You will serve as the delivery lead on UKG engagements by providing oversight to the project team and maintaining impactful relationships with the project team by: Clearly understanding the portfolio of project requirements and objectives while ensuring project profitability. Drive consistency and repeatability of project delivery across the business to ensure tasks are completed on-time. Proactively manage the health of projects thru on-going quality assurance techniques, reporting, and activities. Maintain a high-level of customer satisfaction while managing customer escalations as required. Accurately forecasting project staffing needs and work closely to staff projects while maximizing overall staff utilization. Directly manage Project Management staff to inspire them to achieve their best and provide on-going career development/mentoring. Identify and implement key improvement initiatives that result in efficiencies and innovations that benefit external and internal stakeholders. Qualification: Bachelors Degree in a Technical Field; MBA Desired. 10-12 Years of Work Experience; People Management Preferred. Ambitious Experienced Professional Services Leader with proven Skills. Strong Project Management Skills and Enterprise Software Experience. Understanding of Professional Services Operations, including Performance Benchmarks/Levers, Resource Deployment, Staff Development, and Partner Management. Business-Minded Leader with the Ability to understand Technical Situations and have an Executive-Level Presence and Credibility with Customers. Demonstrated Experience in Selling Services as part of an Enterprise Software Company. Outstanding People/Team Management and Communication Skills

The purpose of the Facility Manager is to take responsibility for the delivery of all workplace facility services, through the Banks Tier 1 and 2 vendor partners, along with any change programmes delivered at a local level, not limited to but including reactive works for both established and ad-hoc services. The Facility Manager has accountability for delivering the DB Global Real Estate Teams vision and strategy, at a country level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialisation, price/value optionality, and leveraging increased automation and the use of technology to ensure Service Delivery and Operations are fully aligned and integrated. The Facility Manager is accountable for performance outcomes within their assigned work-stream. They will lead their local team providing regional oversight of operations and working closely with GRE colleagues to ensure client satisfaction, achievement of business goals and close management of risk. The Facility Manager is accountable for developing and implementing strategies to deliver continuous improvement through implementation of best practices, for execution of transformation and transition projects and for managing service provision through strategic partners and local vendors and vendor management colleagues. The Facility Manager is a member of the Service Delivery / Operations professions and will provide thought leadership in Service Delivery / Operations, particularly as it relates to their domain experience. The Facility Services Delivery Manager will develop strong, trusting relationships with leaders within the business and support their team members to achieve trusted advisor status. As a of the Global Real Restate Team they will be a leadership role model and will actively engage with members of the wider Divisional team, at all levels, ensuring employees understand how they are contributing to the delivery of the business strategy and their role in managing and minimising risk, as well as the future direction of the business. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Responsibilities / Tasks: Service Delivery Management Oversight of the Service Delivery line in support of the Banks business operations, ensuring services are delivered effectively and operational platforms are maintained to the highest standard, with minimal risk to the Banks business operations. Actively participates in the development of short, medium and long term plans for improving the effectiveness and efficiency of service delivery that will generate a significant, positive impact on the business unit's profitability/cost containment objectives and strategic direction. Drives the implementation of the service delivery platform, including development of new solutions, processes, policies and organisational structures/models, ensuring stability of existing operations at all times. Drives the implementation of innovative business change solutions, including Divisional and DB-wide initiatives. Plays an active role in new product/service development, process and performance improvement initiatives, to deliver industrialised solutions and client optionality. Actively manages operational performance against agreed financial and non-financial targets for assigned products/services, including benefit of investment initiatives. Actively drives the development and benchmarking of world-class operational standards and ensures their implementation as appropriate. Performance Management Produces and manages performance measures against agreed metrics to demonstrate: Satisfactory service delivery Performance against Key Performance Indicators (KPIs) Delivery of Service Level Agreements (SLAs) Key Risk Indicators (KRIs) Variance reports demonstrating well managed costs against budget Client satisfaction feedback Timely submissions that provide clients, colleagues and partner functions with regular and ad hoc Management Information (MI), analysis and insight to drive new thinking, development and implementation of interventions to address changing business needs and reflect market trends. Finance Management Promotes programmes and services that are produced in a cost-effective manner, employing economy while maintaining an acceptable level of quality consistent with DB Global standards. Accountable for the local fiscal activities including budgeting, forecasting, savings, expenditure strategies, reporting and audits. Participates actively in identifying and cultivating savings opportunities. People Management Creates an environment where people management and development is the number one priority. Actively communicates and cascades the business strategy, plans and values at all levels in the organisation driving a high performance culture, enabling effective navigation of the organisation, and supporting efficient decision making. Drives the achievement of high performance through effective career management of direct reports, providing equitable opportunities, supporting succession planning and talent management processes to ensure continuous development of people capability & delivery of results. Acts as a management role model, communicating SMART business driven objectives at the beginning of the year, ensuring every team member has regular, continuous and constructive performance reviews, encouraging career development, nurturing talent and fostering diversity. Proactively manages tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance. Stakeholder Relationships Develops and fosters strong, productive working relationships with clients at a senior level. Builds and maintains a robust understanding of the clients business strategy, key drivers and current issues to inform the development of product/service implementation strategies that will meet client needs, and which reflect external market trends, competition considerations, macro economic factors and DB strategic direction. Develops and fosters strong, productive working relationships with strategic partners and local vendors at a senior level. Builds and maintains an understanding of the vendors business strategy, key drivers and current issues to support close collaboration on product/service implementation strategies that will meet client needs, and which reflect external market trends, competition considerations, macro economic factors and the Banks strategic direction. Builds and maintains diverse, productive relationships inside and outside the Bank, with partner functions and external partners. Acts as, or ensures representation on internal decision making forums and external Industry steering groups, ensuring the voice of the Division/Bank is heard and influences change in line with organisational strategy. Collaborates with colleagues and influences activities to achieve positive outcomes in the interests of the wider business. Collaborates with Business Partner other GRE colleagues to perform product/service-based performance audits and/or control reviews, including performance of strategic partners and local vendors. Works with the wider team to drive out continuous improvement initiatives that deliver both incremental and step change in performance. Governance Highlights operational, regulatory and other risks to the Country Services Delivery Co-ordinator. Takes ownership for operational resolution and reflects the needs of clients in the prioritisation of immediate and longer term remediation strategies. Works closely with Regional Facilities Management, Global Facility Services Delivery Coordinators, and Business Partners to ensure open, clear communication channels with clients at all times. Vendor Contract Management Ensures strategic partners and local vendors quality of practice meets contractual requirements. Actively manages problems and incidents that ensure service partners meet or exceed client expectations. HSE, Sustainability & Environmental Drives Corporate Social Responsibility initiatives, promoting a culture of sustainability in the workplace. Commitment to compliance with health and safety policies and procedures to maintain a positive, healthy, and safe workplace. Appreciating the strengths, insights and ideas of all individuals and advocating for the value of diversity. Personal Development Instigates own personal and professional development needs with the Global Facility Services Delivery Coordinator based on specific job-related competencies

Greetings from Canadalife. We have an excellent opportunity for Manager role - Back Office Operations. If interested do share your profile - sreenivas.s@empower.com Great West Global is growing their global presence and support. Our innovative and growing company is looking to fill the role of Assistant Manager. Successful candidates will learn more about the specific opportunity during the interview process. About Candalife: We Canada Life is an insurance and financial services company with its headquarters in Winnipeg, Manitoba. we provide a wide range of insurance and wealth management products for individuals, families, and business owners from coast to coast. Canada Life is focused on improving the financial, physical and mental well-being of Canadians and believes in good corporate governance & we do offer health and dental insurance, benefit and savings plans, charitable giving, and workplace mental health resources. Please login to our website to know more about us https://www.canadalife.com/about-us.html DUTIES / RESPONSIBILITIES / ESSENTIAL FUNCTIONS: Managing a team of 15 to 20 FTEs Associates/Team members. Must interact with the business partners and key stakeholder in meeting operational challenges and scheduled production activities. Lead and coordinate the team to achieve short- and long-term goals, both at individual as well as at team level. Responsible for the development of workforce by conducting regular coaching & feedback session based on performance measures and aspirational objectives. Ensure effective planning and execution of operations and has to reduce waste levels and achieve milestones and requirements of the organization. Timely escalation for any delay or issue. Provide various input for team MIS reports Initiate and participate in the quality improvement process (identifying opportunities for improvement, leading key initiatives for the department, and documenting procedures) Initiate and monitor special projects as needed. Participating in the North American leadership calls when need. Create and update procedures and checklists. Demonstrate consistent leadership abilities, such as commitment, diligence, decisiveness, and flexibility, as well as being a true role model for team members. Anticipate and resolve issues before they adversely affect projects and/or relationships Conflict Management Adaptable to Change: Effectively copes with change; learns quickly when facing problems; remains open-minded. Functional & Technical Expertise: Detail Oriented: Ensures that information is always reviewed and presented in a thorough and accurate manner; precisely captures information to complete work accurately; focuses on the smaller elements and/or the fine points of material or processes. Innovative: Challenges established ways of doing things by sharing resourceful ideas and solutions. Problem Solving: Identifies problems by detecting patterns or connections; researches and analyzes problems, determines alternative solutions and creates action steps to solve the problem. Decision Making: Makes good decisions in a timely manner based upon a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions; has a bias for action. Effective Communication: Ability to communicate at all levels as well as possess good presentation skills. EDUCATION & Qualification: Degree from recognized university. Excellent problem solving, analytical and verbal/written communication skills Overall 7-10 years' experience in Defined Contribution with 4+ years in Transaction Ops. Degree from recognized university Intermediate Excel and basic knowledge of MS Access. Flexible to work in US shifts. This job description is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

JLL supports the Whole You, personally and professionally The Specialist will be part of a growing team of Researchers who will monitor country/city real estate markets across various property sectors and industries. The Specialist will contribute to best-in-class research that differentiates JLL and provides a competitive advantage in the marketplace. The individual will assist the Team Manager in providing strategic oversight and guidance to the Insights & Analysis team. This is a strategic role with a high degree of stakeholder engagement, process & project management, adherence to quality standards, focus on automation and team development. The Specialist will possess knowledge and skills to effectively connect quality data to insight development for JLL businesses and clients. What this job involves: CRE Domain Knowledge : Possess strong domain and functional knowledge of the Commercial Real Estate (CRE) industry, including property and industry sectors. Knowledge of capital markets and occupier markets a plus. Project Management : Oversee the planning and execution of research projects, ensuring that they are completed on time, within scope, and as per stakeholder requirements. Monitor and ensure adherence to agreed KPIs, service levels and delivery standards. Ensure team's adherence to turnaround time and accuracy of activities undertaken by I&A Hub. Ensure adherence to workflow processes and refine as needed. Research Design : Work with the Team Manager to guide the team in developing research methodologies and strategies that address the specific needs of different projects. This includes selecting appropriate data sources, tools, and techniques.? Knowledge Development : Share research & industry best practices and knowledge within the team to upskill the team. ?Focus on building Commercial Real Estate knowledge within the team. Seek feedback from stakeholders on the work completed so that newer learnings could be implemented on future projects. Quality Assurance : Manage quality control processes along with the Team Manager to ensure the reliability and validity of research findings. Regularly conduct quality checks and validate research outputs. Operational Excellence : Work with the team to identify avenues for automation and efficiency gains on both research projects and team related operational activities. Implement best practices and innovations to enhance the effectiveness & efficiency of the research process. Work with the Team Lead towards achieving tangible FTE/manhours savings. Stakeholder Management : Act as the point of contact for stakeholders along with the individual team members, understanding their needs and ensuring the research aligns with their expectations and requirements. Ensure all new projects are onboarded and executed effectively, as per expectations and within agreed timelines. Clear & Periodic Communication : Maintain clear and timely communication with all stakeholders. Ensure that team shares periodic project updates and adheres to project timelines. Strategic Input : Work with Team Manager and contribute to the strategic planning of the research agenda, aligning it with organizational goals and vision of the Research Leadership. Risk Management : Work with the Team Manager in identifying potential risks in the research process, develop and implement mitigation strategies. Desired Skills: A minimum of 4 years of experience in commercial real estate / property research. Experience of analyzing property sector and / or industry sectors and producing quality outputs. Digitally literate and innovative, with advanced experience of Microsoft Word, Excel and PowerPoint Organized, methodical and proactive, with strong ability to multitask, be resilient and effectively manage time and workload independently. Strong analytical skills and ability to comprehend and interpret data. Experience in leading a cross functional and/or multi-sector team. Strong quantitative skillset, including Excel skills, with ability to identify new insights and trends through data analytics. Excellent people management and stakeholder engagement skills, with strong operations skills to assess and solution for multiple and competing demands from different areas of the Research organization. Effective written and oral communication skills in English. Scheduled Weekly Hours: 40

Partner with Regional Operations Heads to plan, implement, audit and review HR and Training processes/systems KEY RESPONSIBILITIES Manpower Planning & HR Budgeting Partner with regional head to prepare and meet the manpower budgets for the financial year Recruitment Actively fulfil the manpower requirement from the market for the region Network and visit competition/similar businesses to identify talent Work with consultants/institutes/other sources to close positions Conduct interviews for relevant stores and RO positions Manage closure of all open positions at the store and regions as per the TAT Drive IJP process in the region Performance Management System Follow through and ensure goal setting, pitstop and LDS process are completed as per timelines Manage confirmation of employees as per timelines Complete talent segmentation and development centers for eligible employees as per timelines Follow through for sharing of the development plans with the participants and implementation of development activities with the stakeholders Employee Engagement Plan and roll out the activities based on employee engagement and R&R calendar Manage adherence to all HR processes Handle employee queries and grievances and address the same Drive Employee engagement survey, various initiatives to drive the engagement in the region Share results of mystery audit and review action plans for the stores Training Validate training calendar for the region and manage adherence to the training calendar in partnership with Training Managers Deliver training programs as and when required Provide feedback and inputs to enhance training effectiveness Workplace Services Identify third party vendors for workplace services (housekeeping, security etc.) Manage third party vendors for delivery of services as per SLAs, payments and issues Identify hotel and travel agents for best deals Plan and manage procurement of required stationery and materials Coordinate with corporate, inventory and RDS for timely receipt of uniforms Manage updation and submission of uniform tracker Handle internal thefts and other employee security related issues MIS Manage preparation, analysis and submission of various MIS reports for the region Payroll Coordinate with Regional Business Head and provide inputs for compensation revisions Provide inputs and manage payouts relating to business performance linked pay (PLP) Provide payroll inputs to Corporate HR for timely release of payouts and deductions Coordinate with Corporate HR to receive payroll register and update any changes in people apps Coordinate to ensure employee benefits (loans, GVs etc.) are provided as per the policy Manage timely closure of full and final settlement process for exiting employees Statutory Compliances Handle licenses and abstracts related activities (renewals, notices, payments etc.) and coordinate with vendors and corporate HR as needed Provide inputs for employee related benefits at the stores (ESI, PF, Gratuity etc.) Handle audits and resolve issues raised People Management Build, coach, develop and motivate the team to meet and exceed performance expectations Manage and motivate the team to ensure high engagement levels

Job Description: We are seeking an experienced and results-driven professional to join our team as the Manager of Employee Background Verification Services. Key Responsibilities: Client Relationship Management: Excellent verbal and written communication skills to effectively interact with clients to understand and anticipate client requirements in the field of background checks. Understanding of the background verification industry, including legal and compliance requirements, industry standards, and best practices. Ability to build and maintain strong relationships with clients, ensuring their needs are met and exceeded. Precision in handling client information and ensuring accuracy in the verification processes. Flexibility to adapt to changing client needs and industry trends. Use strong references from clients to build trust and credibility with potential clients. Team Management: Ability to analyse data and metrics to assess performance and identify areas for improvement. Foster a collaborative and motivated team culture that encourages innovation and excellence. Provide guidance, mentorship, and support to team members to achieve their professional goals. Lead by example and promote a positive, inclusive, and performance-driven work environment. Recruit, train, and develop talent within the team. Operations Management Ability to manage multiple clients and projects simultaneously, ensuring deadlines are met and quality is maintained. Oversee and optimize daily operations, ensuring efficiency, quality, and cost-effectiveness. Streamline processes, manage resources, and implement best practices to meet organizational goals. Effective time management skills to prioritize tasks and manage workload efficiently.

Job Summary To ensure high standards of research and content development skill in all science subjects. Create balanced, good quality and age appropriate learning material like unit plans, teachers guide, assessments papers based on requirements of syllabus. Handle a team of Subject Matter Specialists. Job Qualifications : Required: Prior experience working as a Science Subject Lead / Lead content creator or a similar role in the Educational field Must have Science subjects teaching experience in any International Curriculum Should have hands on experience in developing and conceptualizing content. Should drive the content development process by coordinating with the Subject Matter Specialists He/she should ensure the quality standard of the content and timely delivery. Should have excellent communication skills and sound understanding of all science subjects. He/she should also coordinate with the subject specific teachers and provide support to technical team as and when necessary. Creative and self motivated Effective IT skills Preferred: Ability to create original, engaging and age appropriate content Job Responsibilities : Actively engage in developing curriculum content, assessments and worksheets. Provide educational support to Subject Matter Specialist and also work hands on.

What you will do In this vital role you will be responsible for Increasing demand for observational research (now commonly referred to as real-world evidence [RWE])) from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry-leading analytical capability that generates RWE to support business needs across a products lifecycle. CfOR scientists partner with internal collaborators and industry experts to design, conduct, interpret and publish observational research that informs decision-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines. This role is focused on project management and operations support of the Asia-Pacific region and CfOR-wide initiatives. Key responsibilities for this role fall within the following areas: Develop strong collaborative relationships with internal partners to support and proactively respond to business needs including cross-functional project management and operational support. Direct management and staff development of a team of operations professionals focused on business processes including metrics and reporting, contracting and budgets, project management, regulatory document management and information resources Develop detailed project plans, facilitating team meetings, encouraging collaboration, and ensuring adherence to workflow processes. Track the progress of project(s), including achievements, action items and partner concern and resolution of issues. Capture lessons-learned and find innovative solutions to improve processes and enhance efficiencies. Advance the use of productivity tools in the organization, such as Teams, Copilot, Smartsheet and Miro Serve in multiple capacities Support the Operations Head, lead special projects, conduct required analyses and create deliverables as needed. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Minimum 5+ years of experience in a leadership, supervisory, or people management role. Masters degree and 8 to 10 years of research and program management experience OR Bachelors degree and 10 to 14 years of research and program management experience ce OR Diploma and 14 to 18 years of research and program management experience Preferred Qualifications: A minimum of 10 years of project management experience, preferably at least 5 within the pharmaceutical/biotech industry. Demonstrated self-starter, ability to work under limited supervision and coordinate multiple projects in a detail oriented and regulated environment Strong ability to motivate, coach, and develop employees, fostering a high-performance culture. Ability to align team goals with organizational strategy and drive continuous improvement. Excellent written, analytical and oral communication skills. Able to clearly and effectively present information Experience with critically evaluating process and establishing innovative and creative solutions Understanding of drug commercialization & business practices Experience facilitating discussions and promoting collaboration across multiple parties High proficiency with Microsoft Office suite, Miro and Smartsheet Review and proofreading experience of scientific/technical documentation

What will you be doing? The Branch Head plans and directs all activities within a specified branch. They implement approved strategies and are responsible for the P&L results, achieving budgeted targets and executing business development programs within the branch. The Branch Head will report to the Regional Director, ensuring achievement of budgeted P & L, contributory margin and key operational KPIs. Implement KONE business strategies with the objective to: Create a Great place to work. Build loyal customers Achieve Faster than market growth Achieve Best financial development Become a Leader in sustainability Responsible for the safety of employees at work Implementation of new tools and development initiatives within the branch Planning and reporting regional / branch business, e.g. budget, 3Year Plan, monthly / weekly financial reporting etc. Ensuring the region is in full compliance with KONE business policies, processes, and methods. Maintaining good connections with other regional units, Branch Heads, and members of the unit management team. The key KONE face to customers and other stakeholders in the region/branch. Responsible for creating an environment of customer satisfaction and delight. May have active participation to FL management teamwork, communicating the needs of the region and implementing the decisions made in the regional management meeting. Lead, direct, evaluate and develop employee competences and motivation in branch in cooperation with RD and Unit HR.

Role & responsibilities Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met Preferred candidate profile 3+ years proven work experience in a sales role A passion for customer experience and driving team results Experience in operations and strategy building Excellent Coaching history A record of developing and retaining great employees Experience maximizing revenue through best practices Experience working with Salesforce.com or similar CRM Experience finding solutions as a manager Perks and benefits

Job Purpose The Head of Global R2R Operations is responsible for the overall R2R ownership and service delivery across the SSC, combining key aspects of SSC operational leadership with global process ownership. This role sets the strategic direction and vision for end-to-end R2R processes while managing and collaborating with cross-functional teams. This role will lead at the senior leadership level, influencing upstream processes and driving a culture of continuous improvement and sharing of leading practices. About Group Finance In joining RWSs Finance team you will be a critical part of supporting a listed world-leading provider of technology-enabled language, content, and intellectual property services. RWS has growing revenues of over 750m through a combination of value accretive acquisitions and organic growth. Group finance, led by our Group CFO; Candy Davies, includes diverse teams across the globe operating in functions including business partnering, operational finance, specialist, and group functions. We cover a footprint of over 100 legal entities in 43 different countries worldwide. Its a very exciting time to join RWS Finance for an individual who enjoys change and making an impact! As part of the overall RWS business strategy we are making a significant investment in upgrading our financial systems and processes to deliver enhanced reporting and control, more efficient processing enabling great value through enhanced business partnering and decision support. Job Overview Key Responsibilities R2R Ownership & Service Delivery: Oversee and maintain full ownership and accountability of the end-to-end R2R processes, ensuring smooth service delivery across the SSC. Manage service level agreements (SLAs), performance metrics, and reporting for R2R operations. Ensure robust internal controls and compliance within the R2R function. Develop, obtain corporate approval and maintain all related policies, process documentation and training materials Work closely with the Master Data Management teams to ensure key data elements are structured, standardised and consistent across the different systems to ensure operational efficiency Manage R2R systems and process interfaces with external and/or internal partners Strategic Direction & Process Vision: Define, communicate, and embed a clear R2R process vision and roadmap. Establish strategic initiatives to standardise and continuously improve R2R processes. Set the direction for transformation projects, including leading R2R aspects for the unified ERP programme and finance roadmap initiatives. Cross-Functional Collaboration: Engage with senior leadership and stakeholders across the business to drive process improvements. Act as a key influencer to effect change in upstream processes and support integrated business strategies. Collaborate closely with Treasury, IT, Finance, and other shared services teams to align on best practices and process standards. People Management: Lead the R2R delivery and process teams and oversee direct reports, ensuring clear performance goals and accountability. Foster a high-performance culture that supports career development, mentorship, and continuous learning. Drive cross-functional collaboration and ensure alignment between various R2R stakeholders. Sharing Leading Practices: Champion leading practices within the R2R function, sharing innovative approaches across the organisation. Represent R2R interests at global forums and leadership meetings, ensuring that insights and best practices are disseminated across teams. Skills & Experience Extensive (10+ years) leadership experience in Record-to-Report (R2R) processes and shared services, ideally within a high volume global or multi-regional SSC environment Expert knowledge and functional experience in R2R processes such as payments, purchasing, account reconciliations, invoice processing, T&E claims, period end activities, and more Proven track record in strategic planning and execution, including setting and communicating process visions and roadmaps. Hands-on experience managing transformation projects, such as unified ERP implementations and finance roadmap initiatives. Demonstrated success in managing cross-functional teams and influencing senior leadership to drive change in upstream processes. Experience in service delivery management, including meeting SLAs, implementing performance metrics, and maintaining robust internal controls. Ability to set a clear strategic direction for R2R, drive process innovation, and share leading practices across the organization. Exceptional interpersonal and stakeholder management skills to effectively engage with IT, finance, and other key business areas. Deep understanding of R2R operations, with a strong focus on continuous improvement, standardisation, and operational efficiency. Expertise in leading transformational change, managing risk, and ensuring seamless integration of new processes within existing operations. Solid understanding of financial processes, compliance, and risk management to oversee service delivery and financial performance. Strong communication and presentation skills, with the ability to articulate complex processes and influence decisions at the senior leadership level. Proven ability to manage, mentor, and develop high-performing teams while fostering a culture of collaboration and continuous improvement. Ability to travel when necessary Life at RWS At RWS, were here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the worlds top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors. Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey. If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. RWS Values Get the 3Ps right – Partner, Pioneer, Progress – and well Deliver together as One RWS . For further information, please visit: RWS RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics