1210 People Management Jobs - Page 49

Criteria or Skills: Minimum 6+ years in medical coding, currently in a team handling (assistant/associate/deputy manager role) role Possess a mandatory coding certification (CPC/CIC/COC/CCS/AHIMA certified) Advanced expertise in coding denials/Denial management Prior team handling (preferably training team) experience is must Excellent communication and client handling skills Working knowledge in office products especially advanced excel. Job Description: Manage effective training delivery as per the operational requirements Work in new project transitions along with operations to design the onboarding and training workflows as required. Publishing Quality trends analysis & ensuring the delivery of timely webinars based on the mitigation plans designed to improve quality for Inpatient/outpatient work groups Possess Multi-dimensional/ Multi- specialty coding awareness to ensure effective dealing with varied customer requirements Work closely with operations and quality teams to build uniform coding workflows across specialties Drive process improvement initiatives by self and through team to implement quality and cost-effective training strategies to the business Work with onshore training counterparts to ensure the proper training practices are being followed across the board and drive the uniformity between onshore and global teams Handle client escalations in related to knowledge gaps and design remedial education plans to derive effective outcomes Strategize for effective training team building to handle all the aspects of coding business across specialties. Create a strong knowledge bench and provide the ease of use for operations during their project alignments Participating in client call, meetings & KT sessions

Should be working as Manager in Operations Coaches and mentors Team Leads & AMs/DMs Should have Exp in International BPO. Need Back office exp Location- Noida Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of handling International Backoffice Process Exp of Content Moderation / Email / Chat / Voice or Finance process will not be considered Graduation Mandatory Excellent Communication Skills

Roles and Responsibilities Team Leading and Team Management of minimum 30 people experience is mandatory. Work experience from Logistic and Warehouse is preferred. This role includes Route Planning and Manpower planning. Desired Candidate Profile Candidate with experience in logistics operations with Team Management can only apply.

Manage end-to-end recruitment, onboarding, & retention strategies Employee relations, conflict resolution & grievance management Performance management processes, including goal setting & appraisals Develop and implement HR policies & initiatives Required Candidate profile Ensure compliance with labor laws, company policies & HR best practices Support compensation, benefits administration & payroll processing Analyze HR metrics to improve workforce planning & decision

Position Overview : Boeing India Engineering is currently looking for an Electrical Engineering Manager to join their team in Bangalore, India . This position will focus on supporting the Boeing Commercial Airplanes (BCA), Boeing Defense, Space and Security (BDS) and Boeing Global Services (BGS) business organizations. A successful candidate will understand the importance of collaboration as these positions will focus on working directly with the Sr. Engineering Manager to deliver Engineering statements of work to meet the organizational goals. Position Responsibilities: Manages, develops, and motivates a team of electrical engineers to deliver engineering solutions in the electrical systems and wiring design and installation lifecycle. Develops and maintains strategic partnerships with customers, collaborators, peers, and direct reports Performs project planning for multiple projects, develops and administers budgets, schedules and performance standards Exercises critical thinking and innovative problem solving Acts as the initial point of escalation for issues or challenges encountered by the team. Capable of effectively prioritizing and de-escalating issues with impacted parties Analyzes hiring results, metrics and trends to influence team strategy and performance Develops and performs project and process plans, implements policies and procedures and sets operational goals Leads projects or initiatives at the direction of the engineering organization to implement process / product improvements Demonstrates the Boeing Behaviors in a deliberate and observable way Manages a group of roughly 18-25 direct reports EMPLOYER WILL NOT SPONSOR APPLICANTS FOR EMPLOYMENT VISA STATUS. Basic Qualifications (Required Skills/Experience): Bachelors degree or higher is required. 12 to 16 years of experience in electrical or electronics product development lifecycle which comprises of requirements engineering, detailed design, testing and qualification. 3+ years of people management experience wherein the candidate is responsible for performance management and career development of the reporting employees Strong communication skills written and verbal are required to be able to operate across different levels in the organization. Preferred Qualifications (Desired Skills/Experience): Experience in the aerospace domain for electrical or electronics product development. Experience in the electrical wiring and harness design and development, system design encompassing the entire wire design lifecycle. Experience in electrical loads analysis, electrical system design, harness routing and installation, functional and wiring integration testing and troubleshooting on the aircraft. Know-how of harness manufacturing. Detailed knowledge of aerospace engineering standards for design, testing & certification. Knowledge and understanding of technologies, policies and procedures related to engineering of defense related products. Past experience and demonstrated ability to manage aerospace product design & development and certification testing, laboratory and flight test facilities and relevant work-statements. Must have ability to accomplish results through effective collaboration working with all collaborators including colleagues in other parts of Boeing, and suppliers. Demonstrated engineering leadership experience in major organizations Ability to work well with virtual teams across multiple time-zones and cultures. Familiarity with MS Office tools. Candidate must be a self-starter with a positive attitude, high ethics, and a track record of working successfully under pressure in a time-constrained environment. Typical Education & Experience: Bachelor or Master of Science degree in Electronics/Electrical/EEE/E&C/E&TC/Instrumentation Engineering with 13 to 16 years experience. A Masters Degree in Business Administration (MBA) is desirable. Relocation: This position does offer relocation based on candidate eligibility within INDIA. Applications for this position will be accepted until May. 16, 2025 Export Control Requirements: This is not an Export Control position. Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Visa Sponsorship Employer will not sponsor applicants for employment visa status.

Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore ReSource Pro About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 10,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact Scope HR Karthik - 9008042208 DIRECT EMAIL -Karthik_Venkat@resourcepro.in Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Assistant Manager Minimum 9 years experience, 3-5 years management experience Experience for Operations Manager Minimum 14 years experience, 7-10 years management experience Experience for Director Minimum 20 years experience, 10-15 years management experience Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -Karthik_Venkat@resourcepro.in

@Request you to please share resume on muskan.chaudhary1@indiamart.com or you can WhatsApp resume on 9034322628. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention Expertise in client engagement and application of effective field sales strategies Strong problem-solving ability with quick decision-making under pressure Excellent verbal communication and active listening skills Strategic mindset with the ability to identify and create new business opportunities Proven team management and interpersonal capabilities Skilled in data analysis, reporting, and performance tracking Target-driven with a strong focus on achieving and exceeding goals Demonstrated leadership with the ability to inspire and guide large teams MBA graduate with strong academics 5+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 40+ team members in last 3yrs Key Skills : Expertise in client engagement and application of effective field sales strategies Strong problem-solving ability with quick decision-making under pressure Excellent verbal communication and active listening skills Strategic mindset with the ability to identify and create new business opportunities Proven team management and interpersonal capabilities Skilled in data analysis, reporting, and performance tracking Target-driven with a strong focus on achieving and exceeding goals Demonstrated leadership with the ability to inspire and guide large teams MBA graduate with strong academics 5+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 40+ team members in last 3yrs.

Mega Hiring | Team Lead | Domestic Process | Customer Service Voice Process/ Sales Job Title: Team Lead Customer Service (Domestic Voice/Inside Sales) Location: Gurgaon Employment Type: Full-time Work Mode: Walk-in interview only Industry: BPO / Customer Service About the Company: We are a leading BPO service provider committed to delivering exceptional customer experiences. Our dynamic work environment offers growth opportunities for talented professionals who are passionate about customer service and team management. Job Description: We are hiring experienced team leads for a domestic voice process in Noida and Gurgaon. The role requires strong leadership skills, team management expertise, and the ability to drive performance in a fast-paced environment. This is a walk-in interview opportunity for immediate joiners. Eligibility Criteria: * Minimum 3 years of overall experience in the BPO or customer service industry * At least 1 year of on-paper experience as a team lead in a domestic voice process * Excellent communication and interpersonal skills * Proven ability to manage and motivate teams effectively * Comfortable with a 6-day working schedule Salary: Up to 4.8 LPA (Decent hike will be given on the last drawn salary) Key Responsibilities: * Lead and manage a team of customer service executives, ensuring they meet performance targets * Monitor and track team performance metrics including productivity, quality, and customer satisfaction * Handle customer escalations and ensure timely resolution of issues * Provide regular coaching, feedback, and support to enhance team performance * Collaborate with the quality and training teams to improve service delivery standards * Prepare detailed performance reports and ensure adherence to service guidelines * Foster a positive and collaborative work environment Interview Details: * Mode: walk-in interview only * Immediate joiners or candidates with a maximum 7-day notice period will be preferred. How to Apply: Interested candidates can share their resume via WhatsApp at 9696714723 (Homa) and mention it is for the team lead domestic voice role. For ongoing job updates, follow our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9) #TeamLead #CustomerService #DomesticVoice #BPOJobs #NoidaJobs #GurgaonJobs #WalkInInterview #CareerGrowth #ImmediateJoiners #LeadershipRoles #CustomerSupport #TeamManagement #HiringNow #JobOpportunity #ApplyNow

Job Title: Communications Manager Department: Office of Communications Reporting To: Head Communications Location: JAIN (Deemed-to-be University) Corporate Office, Jayanagar 9th block, Bengaluru About JAIN Group: JAIN Group is an education provider and an entrepreneurship incubator in India. The Group successfully operates 77+ educational institutions with 75000 students and 10000 employees engaged at the K-12, undergraduate and postgraduate levels spread across 64 campuses pan India. A leader in the education sector and a pioneer in the venture sector, JAIN Group is in an unswerving quest to explore new possibilities and expand its horizon. Website : https://www.jgi.ac.in/ Job Description: Communications Manager The Communications Manager plays a pivotal role in driving the communication strategy and ensuring effective communication both internally and externally within the education industry. This position requires a strategic thinker with strong leadership skills, exceptional communication abilities, and a deep understanding of the education sector. Key Responsibilities: Strategic Leadership: Develop and implement comprehensive communication and marketing strategies aligned with the institutions goals and objectives. Lead and mentor a team of communications professionals, ensuring high- quality output and effective collaboration. Serve as the primary guardian of the organizations image and reputation, acting as a bridge between the institution and its stakeholders. Internal Communication: Execute internal communications plans to promote the organizations culture, values, and mission. Foster a positive work environment by promoting the organizations goals through newsletters, employee events, and other activities. Collaborate with senior management, HR, administration, and other teams to ensure consistent internal messaging. External Communication: Oversee the creation and dissemination of marketing materials, press releases, newsletters, and other communication collateral. Build and maintain relationships with media outlets, partners, customers, and government agencies to promote the organizations brand and initiatives. Develop and manage crisis communication plans, preparing for setbacks and effectively managing reputation during crises. Digital and Social Media: Leverage digital and social media platforms to build website traffic, visibility, and engagement. Monitor and analyze media coverage, social media engagement, and website metrics to inform content and marketing strategies. Ensure all communications, internal and external, comply with brand guidelines, laws, and regulations. Industry Engagement and CSR: Stay informed about industry trends, best practices, and emerging technologies to continuously improve communication strategies. Represent the organization at high-level conferences, summits, and events to showcase programmes and services. Monitor and report on Corporate Social Responsibility (CSR) performance and impact. Requirements: Masters or Bachelors degree in Communications, Public Relations, Journalism, Media Studies, or a related field; Masters degree preferred. 10+years of experience in communications or public relations, preferably within the education industry. Proven experience in strategic communications, team leadership, and media relations. Proficiency in digital communication tools, including social media, CRM software, SEO principles, and analytics tools. Strong data analysis skills, with the ability to inform content and marketing strategies based on metrics. Skills and Attributes: Strong leadership skills with the ability to inspire and motivate a team. Excellent written and verbal communication skills, with a keen eye for detail and the ability to convey complex ideas effectively. Strategic thinking and analytical skills to develop and execute communication plans that drive desired outcomes. Relationship-building skills to cultivate and maintain partnerships with media, stakeholders, and influencers. Adaptability and resilience to thrive in a fast-paced environment and navigate challenges effectively. Ethical conduct and integrity in all communications and interactions. A proactive mindset with a commitment to continuous learning and professional development. A positive attitude and passion for the communications role. Key Competencies: Expertise in media relations, crisis management, and reputation management. Strong understanding of the education industry and its stakeholders, including students, parents, faculty, staff, and alumni. Ability to multi-task and work under pressure, managing multiple initiatives simultaneously while meeting deadlines. Familiarity with video production, editing, and content creation for marketing purposes. Best regards, Priyasri K Talent Acquisition Executive Human Resources Office of Human Resources JAIN Group & JAIN (Deemed-to-be-University) 9620500113 priyasrihrinfo@gmail.com

Role & responsibilities To be the point of contact for overall operations of the clinic and to achieve the Operational, Quality & sales objectives of the team members. To generate sales and make the centre profitable. To monitor the administrative, operational and technical aspect for smooth functioning of the centre. To follow client retention policies and measures to retain the clients. To ensure customer satisfaction by maintaining the quality of services through SOPs adherence and training & development of the team. To drive the CRM initiatives for the centre. To plan and execute different offers and schemes at a centre level. Preferred candidate profile 8 plus years of experience in Centre Management including at least 5 years in walk-in conversions and from target based environment is preferred. Proven leadership track record in Centre Management, both in People and Operations. Thorough knowledge of customer service, customer experience and process improvements An energetic, forward-thinking and creative individual who can relate to people at all levels of an organization A strategic visionary with strong financial technical skills, sales acumen, analytical ability, good judgment and strong client focus A well organized and self-directed individual who is capable of handling multiple tasks simultaneously and ability to meet deadlines Excellent conflict resolution and problem-solving skills, strong cultural awareness For more details contact 9908974287 or amulya.doni@olivaclinic.com