We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.Human ResourcesOur HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.
About The Role
As a Payroll Quality and Controls Analyst, you will play a critical role in strengthening the culture of quality and compliance across Reckitt’s Global People Services (GPS) Payroll operations. This role is dedicated to ensuring that payroll processes are accurate, controlled, audit-ready, and executed in alignment with global standards and regulatory requirements.You will be responsible for driving the implementation of a payroll quality and controls framework, conducting audits, supporting compliance activities, and promoting adherence to SOPs and internal controls. Working cross-functionally with Payroll Operations, IT&D, Finance, Internal Controls, and external vendors, your work will directly impact payroll accuracy, risk mitigation, and continuous improvement.This is an excellent opportunity for a detail-oriented professional with payroll, compliance, or audit experience who wants to influence how we manage controls at scale in a global shared services environment.Your responsibilities
Payroll Quality & Internal Controls
- Design and implement a Payroll Quality and Controls Framework, including audit tools, risk controls, and data validation protocols.
- Conduct regular quality audits of payroll transactions, processes, and vendor deliverables.
- Ensure that Standard Operating Procedures (SOPs) are current, consistently followed, and aligned with control requirements—escalating gaps or inconsistencies and identifying opportunities for improvement.
- Partner with the Internal Controls and Compliance teams to strengthen payroll risk management practices and promote audit readiness.
- Support Business Continuity Plan (BCP) testing and related governance activities.
Issue Management & Root Cause Analysis (RCA)
- Lead or contribute to root cause analysis (RCA) for payroll errors, escalations, and compliance breaches.
- Identify trends, risks, or control gaps based on data and issue analysis.
- Recommend and follow through on corrective and preventive actions, working closely with operations and vendors.
Vendor Governance & Stakeholder Engagement
- Support the evaluation and monitoring of payroll vendor performance, including adherence to SLAs and quality expectations.
- Collaborate with IT&D, Finance, Compliance, and regional Payroll teams to embed control mechanisms and drive improvements.
- Participate in service reviews and process assessments to reinforce quality outcomes and vendor accountability.
Data & Reporting
- Perform data validations and exception reporting to ensure payroll accuracy and compliance.
- Track and report on control effectiveness, audit outcomes, and action item progress.
- Support the creation of dashboards and summary reports related to audit findings, error trends, and compliance status.
Culture & Enablement
- Strengthen a culture of Quality and Controls across GPS Payroll operations.
- Actively promote awareness of control responsibilities and the value of compliance through communication and engagement.
- Contribute to knowledge sharing, onboarding materials, or awareness sessions related to payroll quality and audit readiness.
Key Challenges
- Working across multiple geographies, systems, and vendors to drive standardization and accountability.
- Influencing teams without direct authority to follow control protocols and audit guidelines.
- Managing multiple audit or compliance initiatives in parallel while maintaining strong attention to detail.
What You’ll Gain
- Deep expertise in payroll quality, compliance, and internal control management in a global shared services context.
- Opportunity to shape and sustain control frameworks that reduce risk and improve payroll reliability.
- Experience working with stakeholders across Payroll, IT&D, Finance, Internal Controls, and third-party vendors.
- Growth in data analysis, risk identification, and audit management skills.
- Exposure to global payroll operations and leading practices in compliance and control.
The experience we're looking for
- Bachelor’s degree in Accounting, Business, HR, or a related field.
- 3+ years of experience in Payroll, Compliance, Internal Audit, or a Shared Services environment.
- Strong understanding of payroll internal controls, compliance practices, and audit requirements.
- Knowledge of SOX and other Payroll compliance standards is a strong plus.
- Familiarity with control and quality frameworks; Lean, Six Sigma, or ISO9001 certification is a plus.
- Strong Excel and analytical skills; ability to identify data anomalies and draw actionable insights.
- Strong attention to detail and critical thinking; capable of working independently with high accountability.
- Excellent communication and collaboration skills to work across functions and geographies
The skills for success
Diversity and inclusion, Data and Analytics, Storytelling; Data led storytelling, Organisational structure, Coaching skills; Facilitation skills, Change management, Execute plans, Strategic mindset, Employment engagement, Digital literacy, Commercial accumen, Courageous leadership.What we offerWith inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.EqualityWe recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
