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6 - 10 years

9 - 18 Lacs

Pune

Work from Office

CN - Strategy - MC - Industry X - Smart Connected Products- MedTech/Healthcare- Consultant/Manager About the job Level :Consultant | Location :India | Years of Exp :6+ years of Industry Experience Explore an Exciting Career at Accenture Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse, and collaborative culture? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Strategy and Consulting. Key responsibilities include: Drive business outcomes by translating MedTech client needs into actionable strategies, ensuring measurable impact and long-term value creation. Utilize an analytical mindset to develop data-driven insights that inform key decisions, optimizing processes and driving innovation in the MedTech space. Shape and influence MedTech/Healthcare strategies , leveraging knowledge of product lifecycles, compliance, and emerging technologies to align with organizational goals. Collaborate effectively with cross-functional teams, ensuring seamless integration between technical and business functions to deliver holistic solutions. Demonstrate leadership in complex project environments , motivating diverse teams to achieve high-performance outcomes and ensuring project alignment with business objectives. Engage stakeholders through clear, concise communication, facilitating alignment on strategic priorities and ensuring buy-in across all levels of the organization. Preferred Experience Strategic Planning :Expertise in business scoping, blueprinting, business case development, and process redesign to meet organizational goals. Quality Management Systems (QMS) :Experience in developing and aligning QMS across the project lifecycle, ensuring compliance with industry standards. Project and Operations Management :Strong background in project management and operations, including transforming product strategies and optimizing resource utilization. Solution Architecture and BA Skills :Experience as a Solution Architect in HCLS with strong business analysis, project management, and product ownership skills. SAMD Experience :Hands-on experience with Software as a Medical Device (SAMD) solutions, including development and regulatory compliance. Operating Model Design :Expertise in designing and implementing operating models focused on organizational design and process optimization. AI and Generative AI :Experience in implementing AI solutions, including predictive analytics, NLP, machine learning, and Generative AI. DevSecOps Skills :Proficiency in DevSecOps, integrating security in the DevOps process, automated testing, and CI/CD in healthcare settings. Change Management :Ability to execute change plans aligned with client strategies, engaging stakeholders and driving transformation. Thought Leadership :Experience in developing methodologies, research papers, and assets to support team and community initiatives. Business Development :Proven ability to lead business development, proposals, and deliverables, identifying opportunities for transformation. Align as per the JDs pf KPIT and other SDV Specific players Qualifications Your experience counts: Exceptionally organized Detail oriented Good judgement in how to engage with senior stakeholders regarding approvals/ follow ups Strong communication skills Proactive and able to work independently Sensitivity and skill at working with different cultures and styles A highly motivated self-starter Engineering background with MBA preferred

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1 - 2 years

1 - 2 Lacs

Thane, Bhayandar

Work from Office

Key Responsibilities: Order & Fulfillment Management Monitor and manage orders across marketplaces (Amazon, Flipkart) and Shopify (HumanHydro.com) Ensure timely order processing, packaging, and dispatch Coordinate with warehouse/fulfillment partners to resolve delays or exceptions MIS & Reporting Prepare and maintain daily, weekly, and monthly MIS reports on sales, returns, and performance Generate insights and summaries for leadership decision-making Track KPIs related to shipping times, returns, order accuracy, and fulfillment rates Logistics & Supply Chain Liaise with logistics partners to ensure smooth delivery operations Handle escalation management for delayed or failed deliveries Evaluate and onboard efficient logistics partners when needed Inventory Management Maintain accurate inventory levels across all platforms Perform periodic audits of stock and identify discrepancies Plan inventory reorders in coordination with production or vendors Operational Improvements Identify gaps in daily operations and implement automation/tools for efficiency Collaborate with customer support and marketing teams for order-related queries Work with accounts to reconcile marketplace payments and returns Requirements: Bachelors degree in Business, Operations, E-commerce, or related field 2–4 years experience in e-commerce operations, preferably in D2C or FMCG Proficient in Excel, Google Sheets, and marketplace seller portals Strong analytical, problem-solving, and communication skills Experience using tools like Unicommerce, Zoho Inventory, or similar platforms (preferred)

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3 - 8 years

11 - 15 Lacs

Hyderabad

Work from Office

>> Responsible for managing the performance for the team of Production Specialist >>Responsible for responding back to the client and internal stakeholders in an efficient and professional manner >>Handles and resolves customer complaints- identify and escalate priority issues >>Build a strong personal customer rapport and establish engagement to drive positive customer experience >> Ensures compliance with all company and departmental policies, procedures, and guidelines >>Drive performance for his team and ensure that all client matrices are met as per the SLA, Support service delivery teams in process stabilization >>Data Analysis - Analyzing data short term long term trends, report generation, graphical representation, business analytics report, management reports >>Work on employee financials (incentives, PBPP, QPLC etc.), stacks, Weekly, Monthly, Quarterly & Annual performance reports, PMS, and attrition >>Identify blockages and recommend improvement opportunities. Deliver sound, SMART recommendations in relation to continuous improvement; About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team >>Excellent Communication Skills (Verbal & Written) >>Strong interpersonal & influence management skills and decision making skills >>Ability to work & communicate with people across organizational units and locations. Strong Team building skills >>Ability to think strategically & translate strategy into measurable action plans >>Strong analytical skills with an ability to solve a problem with a win-win negotiation approach >>Ability to lead people on large, multi-functional efforts. Motivating associates through effective management and constructive feedback >>Should have excellent knowledge of Customer Service, Taking Ownership, Service Recovery, Performance Management, Employee Coaching and Mentoring >>Leading by Example and ability to handle stressful situations >>Is able to make judgment calls on risk rating, is able to interpret and apply policy >>Ensure quality sampling targets (ISO) are met, systems and measures are robust. Collaborate with internal and external stakeholders to deliver to the business’ strategic plans in relation to quality improvement >>Act as the point person for escalations/queries around the remediation work Manage stakeholder expectations

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3 - 8 years

5 - 12 Lacs

Thane

Work from Office

Asstt PM is responsible for supporting the Project Manager (PM) in all aspects of logistics, transport coordination, customs formalities, and purchase order preparation. Ensuring smooth project execution and timely delivery. Required Candidate profile Minimum 3 years of experience in logistics, customs, or supply chain management, preferably in a project-based environment. Managing logistics, transport coordination & customs procedures.

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