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0.0 - 1.0 years
1 - 1 Lacs
Hyderabad
Work from Office
We are hiring a Telecaller for our travel services team to handle customer communication, promote our travel packages, confirm bookings, and most importantly, collect feedback and ratings from customers after service completion. The ideal candidate should have excellent communication skills, a customer-centric attitude, and basic knowledge of the travel industry. Key Responsibilities: Make outbound calls to customers for booking confirmations, follow-ups, and feedback collection. Inform potential and existing customers about our travel packages, offers, and services. Collect ratings and reviews from customers post-trip and maintain a feedback database. Resolve basic customer issues or escalate them to the appropriate department. Maintain detailed records of calls, feedback, and lead status. Build and maintain strong relationships with customers through regular interaction. Meet daily and monthly targets for calls, lead conversions, and feedback ratings. Required Skills and Qualifications: Minimum graduate in any stream. Excellent verbal and oral communication in [Languages e.g., English, Hindi, Telugu]. Good listening skills and a polite, professional phone manner. Ability to handle customer objections positively. Basic computer knowledge and comfort with using MS Excel.
Posted 1 month ago
0.0 years
0 - 0 Lacs
Kochi
Work from Office
1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero- calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Sales Officer – Food Service Functional Reporting: Area Sales Manager - FS Administrative Reporting: Area Sales Manager - FS Location: XXXXXX Role Purpose: This role is responsible to drive Primary and Secondary in Food Service (HoReCa) Channel in the assigned territory. Key Accountabilities/ Responsibilities: 1. Financial: Responsible to drive Primary Sales in RDS and Secondary Sales in Markets assigned. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Responsible for ensuring adequate stock levels at RDS point as per Company guidelines. 2. Customer: Identify potential Foodservice towns and appoint RDS in those towns where Zydus does not have presence fostering new business development. Manage the Distribution of Zydus Wellness products supported by a team of RDS / PSM / ADI who cater to the customers in these markets. Meet and build strong connect with Institutional customers such as Star Hotels, Restaurants, Bakery, Caf’s etc on a daily basis for sales of Zydus products. Build relationship and interact with F&B Managers, Purchase Managers and Chefs of various Food Service Channels. Identify requirements of Food Service accounts, acquire by conducting demonstration/ sampling of Zydus products and ensure regular supplies through RDS. Identify opportunities in alternative Institutional channels for Zydus products, eg. Schools, Corporate Canteens etc. 3 3. Process: Coordinate with RDS & Branch team for commercials such as Collections, Claims etc. Appraise the organisation on regular intervals about the Competitor activities such as New Products / Packs, Schemes etc. Gather data on Competitor pricing, Sales, Customer base etc and analyse sales data and past trends on a continuous basis. 4. People: Manage and Develop, RDS, Pilot Sales Man, Account Development In-charge creating a high performing team. Address and hand-hold Third Party resource query resolutions. Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new accounts. Client Acquisition and Retention: Identifying and acquiring new clients while maintaining and strengthening relationships with existing clients in the industry. Market Penetration and Expansion: Expanding the company’s presence in the sector by targeting new geographic areas, market segments, or product lines. Customer Relationship Management: Building and nurturing strong relationships with key decision-makers and influencers in the sector to drive repeat business and customer loyalty. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and services, and effectively promoting these to meet the specific needs of the market. Order Management and Coordination: Ensuring accurate order processing, timely delivery, and coordination with the logistics and supply chain teams to meet customer expectations. Key Interactions: Area Sales Manager Zonal Sales Manager Branch Commercial Manager Branch Logistics Manager 4 Business Process Associate Channel Business Partner (RDS) Pilot Sales Man / Account Development In-charge Key Dimensions: Individual Contributor Educational Qualifications: Graduate / MBA Preferred Experience (Type & Nature): Minimum 2 to 3 years of experience in handling Institutional sales preferably in FMCG with good communication skills in English and regional language. Functional Competencies Good Knowledge and understanding of Institutional Sales Sound Knowledge of Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & oral communication
Posted 1 month ago
5.0 - 10.0 years
0 - 0 Lacs
Kolkata
Work from Office
1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero- calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Sales Officer – General Trade Functional Reporting: Area Sales Manager - GT Administrative Reporting: Area Sales Manager - GT Location: XXXXXX Role Purpose: This role is responsible for driving growth in Primary and Secondary sales in General Trade Channel in the assigned territory and requires a positive approach in managing and implementing sales strategies, market executions and achieving sales targets. Key Accountabilities/ Responsibilities: 1. Financial: Responsible to drive Primary Sales in RDS and Secondary Sales in Markets assigned. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Responsible for ensuring adequate stock levels at RDS point as per Company guidelines. 2. Customer: Identify and expand distribution in the assigned territory. Execute the distribution of Zydus Wellness products supported by a team of RDS , DSR who cater to the customers in these markets. Meet and build strong connect with outlets on regular basis for sales of Zydus products. Conceptualize and execute Company Programs for sustained business growth in the assigned territory. 3. Process: Coordinate with RDS & Branch team for commercials such as Collections, Claims etc. Appraise the organisation on regular intervals about the Competitor activities such as New Products / Packs, Schemes etc. Gather data on Competitor pricing, Sales, Customer base etc and analyse sales data and past trends on a continuous basis. 3 4. People: Identify, Motivate and Develop, RDS, DSR and create a high performing team. Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new outlets. Market Penetration and Expansion: Expanding the company’s presence in the market by targeting new geographic areas, market segments, or product lines. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and benefits, and effectively distribute them to meet the specific needs of the market. Training & Support: Provide training and support to DSR and RDS on product features, benefits, company programs, ways of working to improve productivity and earnings. Key Interactions: Area Sales Manager Zonal Sales Manager Branch Commercial Manager Branch Customer Marketing Manager Branch Logistics Manager Business Process Associate Channel Business Partner (RDS) Distributor Sales Representative Key Dimensions: Individual Contributor Educational Qualifications: Graduate / MBA Preferred 4 Experience (Type & Nature): Minimum 2 to 3 years of experience in handling General Trade sales preferably in a FMCG with good knowledge of Sales Force Automation. Functional Competencies Good Knowledge and understanding of General Trade Sales Sound Knowledge of Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & oral communication
Posted 1 month ago
1.0 - 2.0 years
5 - 9 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time Software Testing Manager to join our Information Technology team in Mumbai. This position will manage a team of software testing engineers and software validation projects to implement effective and high quality software solutions. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries. Responsibilities Lead validation staff in developing, coordinating, and maintaining full SDLC validation deliverables for Medpace regulated software applications, including Validation & Test Plans, User Requirements & Functional Specifications, Functional & User Acceptance Testing, Traceability Matrices, and Validation Summary Reports; Coordinate and assign systems and projects to validation staff according to priorities, timelines and availability; Maintain oversight of validation staff in managing change control of Medpace software applications; Ensure compliance of Medpace computer systems with GxP and SOx regulatory requirements; Ensure compliance of system validation Standard Operating Procedures (SOPs) with regulatory requirements; Ensure consistency of systems validation SOPs with best practices of industry; Lead validation team in implementing tools and procedures to facilitate validation and documentation activities; and Participate in Sponsor audits. Qualifications Bachelor's Degree; 7+ years of experience in SDLC, testing, and validation, preferably in an Agile environment and/or regulated industry; Advanced knowledge of software development life cycle; Knowledge and understanding of the application of Risk Management concepts; Excellent analytical, written, and oral communication skills in English; Previous supervisory experience is preferred; and Experience in the regulated healthcare industry, with working knowledge of Good Clinical Practice and 21 CFR Part 11, is a plus! People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
0.0 - 1.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Junior Software Engineer to join our Information Technology team. The Software Engineer position will work on Administrative Systems and modernization of aging applications. Strong attention to detail, desire for process ownership, and interest in implementing new technology are highly valued. This is an incredible opportunity to join, contribute, and shape a new team, while also being a part of a large, fast-growing organization. You will be joining an organization where your contribution makes a significant impact in positively impacting people's lives, as new treatments and therapeutics are developed. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, US, employing more than 5,000 people across 40+ countries. Responsibilities Collect, analyze and document user requirements; Design, modify, develop and support software applications; Participate in software validation process through development, review, and/or execution of test plan/cases/scripts; Create software applications by following software development life-cycle, which includes requirements gathering, design, development, testing, release, and maintenance; Communicate with team members regarding projects, development, tools, and procedures; Utilize skills in development areas including object oriented programming (C#), databases (SQL) web applications (ASP.NET); Potential opportunities to lead software development projects. Qualifications Bachelor's Degree in Computer Science; Experience using technologies such as C#, Angular, Webservices, GraphQL, Git and relational databases is preferred; Experience in Entity Framework, Azure DevOps is advantageous; Understanding of software development life cycle (SDLC) and software release management; Prior experience modernizing systems to a cloud-based platform (Azure) is a plus; Excellent analytical, written and oral communication skills in English. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
0.0 years
0 - 0 Lacs
Azamgarh
Work from Office
1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero- calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Sales Officer – General Trade Functional Reporting: Area Sales Manager - GT Administrative Reporting: Area Sales Manager - GT Location: XXXXXX Role Purpose: This role is responsible for driving growth in Primary and Secondary sales in General Trade Channel in the assigned territory and requires a positive approach in managing and implementing sales strategies, market executions and achieving sales targets. Key Accountabilities/ Responsibilities: 1. Financial: Responsible to drive Primary Sales in RDS and Secondary Sales in Markets assigned. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Responsible for ensuring adequate stock levels at RDS point as per Company guidelines. 2. Customer: Identify and expand distribution in the assigned territory. Execute the distribution of Zydus Wellness products supported by a team of RDS , DSR who cater to the customers in these markets. Meet and build strong connect with outlets on regular basis for sales of Zydus products. Conceptualize and execute Company Programs for sustained business growth in the assigned territory. 3. Process: Coordinate with RDS & Branch team for commercials such as Collections, Claims etc. Appraise the organisation on regular intervals about the Competitor activities such as New Products / Packs, Schemes etc. Gather data on Competitor pricing, Sales, Customer base etc and analyse sales data and past trends on a continuous basis. 3 4. People: Identify, Motivate and Develop, RDS, DSR and create a high performing team. Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new outlets. Market Penetration and Expansion: Expanding the company’s presence in the market by targeting new geographic areas, market segments, or product lines. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and benefits, and effectively distribute them to meet the specific needs of the market. Training & Support: Provide training and support to DSR and RDS on product features, benefits, company programs, ways of working to improve productivity and earnings. Key Interactions: Area Sales Manager Zonal Sales Manager Branch Commercial Manager Branch Customer Marketing Manager Branch Logistics Manager Business Process Associate Channel Business Partner (RDS) Distributor Sales Representative Key Dimensions: Individual Contributor Educational Qualifications: Graduate / MBA Preferred 4 Experience (Type & Nature): Minimum 2 to 3 years of experience in handling General Trade sales preferably in a FMCG with good knowledge of Sales Force Automation. Functional Competencies Good Knowledge and understanding of General Trade Sales Sound Knowledge of Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & oral communication
Posted 1 month ago
9.0 - 14.0 years
30 - 45 Lacs
Navi Mumbai
Work from Office
Title The Software Development Manager is a vital position in our organization as we grow our software development environment and expand our IT department in Mumbai. Our Software Development department delivers solutions that enable and empower both internal and external customers to manage their business processes most effectively and efficiently. This individual will be tasked with accelerating the modernization of Medpace clinical and administrative software. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries. Responsibilities Manage software engineers and software development projects to implement effective and high-quality software solutions; Collect, analyze, and document user requirements; Perform project management, ensure system quality and oversee content management; Coordinate with company-wide leadership regarding software development projects; Design, modify, develop, support, install, and document software applications; Participate in software quality control and validation processes through development, code review, and/or execution of test plan/cases/scripts; Train software engineers and end users; and Identify process deficiencies and propose improvements. Qualifications Bachelor's Degree in Computer Science or a related area, with eight years of software development and three years of project lead experience; Prior experience in project management, execution, and delivery to customers, and in direct management of a development team; Development Experience with Microsoft technologies such as .NET and SQL Server; Development Experience in web based technologies such as Angular; Excellent analytical, written and oral communication skills in English; Knowledge of Azure and SharePoint technologies preferred; and Experience in a clinical (or regulated) environment is a plus! People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
5.0 - 10.0 years
0 - 0 Lacs
Agartala
Work from Office
1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero- calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Sales Officer – General Trade Functional Reporting: Area Sales Manager - GT Administrative Reporting: Area Sales Manager - GT Location: XXXXXX Role Purpose: This role is responsible for driving growth in Primary and Secondary sales in General Trade Channel in the assigned territory and requires a positive approach in managing and implementing sales strategies, market executions and achieving sales targets. Key Accountabilities/ Responsibilities: 1. Financial: Responsible to drive Primary Sales in RDS and Secondary Sales in Markets assigned. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Responsible for ensuring adequate stock levels at RDS point as per Company guidelines. 2. Customer: Identify and expand distribution in the assigned territory. Execute the distribution of Zydus Wellness products supported by a team of RDS , DSR who cater to the customers in these markets. Meet and build strong connect with outlets on regular basis for sales of Zydus products. Conceptualize and execute Company Programs for sustained business growth in the assigned territory. 3. Process: Coordinate with RDS & Branch team for commercials such as Collections, Claims etc. Appraise the organisation on regular intervals about the Competitor activities such as New Products / Packs, Schemes etc. Gather data on Competitor pricing, Sales, Customer base etc and analyse sales data and past trends on a continuous basis. 3 4. People: Identify, Motivate and Develop, RDS, DSR and create a high performing team. Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new outlets. Market Penetration and Expansion: Expanding the company’s presence in the market by targeting new geographic areas, market segments, or product lines. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and benefits, and effectively distribute them to meet the specific needs of the market. Training & Support: Provide training and support to DSR and RDS on product features, benefits, company programs, ways of working to improve productivity and earnings. Key Interactions: Area Sales Manager Zonal Sales Manager Branch Commercial Manager Branch Customer Marketing Manager Branch Logistics Manager Business Process Associate Channel Business Partner (RDS) Distributor Sales Representative Key Dimensions: Individual Contributor Educational Qualifications: Graduate / MBA Preferred 4 Experience (Type & Nature): Minimum 2 to 3 years of experience in handling General Trade sales preferably in a FMCG with good knowledge of Sales Force Automation. Functional Competencies Good Knowledge and understanding of General Trade Sales Sound Knowledge of Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & oral communication
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Navi Mumbai
Work from Office
Title Medpace is growing rapidly, and we are currently seeking full-time, Junior Software QA Test Engineers ( Validation Engineer) to join our growing Information Technology (IT) team in Mumbai office. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries. Responsibilities Work closely with developers and end users throughout the software life cycle to ensure that applications meet the needs of the users; Perform testing using a variety of test methodologies, including manual, exploratory, and automated testing; Create and maintain test cases, test plans, and other documentation for projects; Participate in constructive peer review of test cases; Identify and report software defects and inconsistencies; Review, analyze, and supplement requirement specifications, and ensure 100% test coverage; and Help facilitate execution of acceptance test scripts by end users Qualifications Bachelor’s degree in Computeer Science, Information Systems or related field; Experience writing and executing manual testing for complex software applications; experience in automated testing is a plus! Experience communicating and working within cross-departmental teams consisting of software developers, department leads, and end users; Excellent computer skills; analytical, written, and oral communication skills; and Experience in the regulated healthcare industry is a plus. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
0.0 - 2.0 years
6 - 10 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Lead Software Engineer to join our Mumbai office. The Software Engineer position will work on Administrative Systems and modernization of aging applications. Strong attention to detail, desire for process ownership, and interest in implementing new technology are highly valued. This is an incredible opportunity to join, contribute, and shape a new team, while also being a part of a large, fast-growing organization. You will be joining an organization where your contribution makes a significant impact in positively impacting people's lives, as new treatments and therapeutics are developed. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, US, employing more than 5,000 people across 40+ countries. Responsibilities Collect, analyze and document user requirements; Design, modify, develop and support software applications; Participate in software validation process through development, review, and/or execution of test plan/cases/scripts; Create software applications by following software development life-cycle, which includes requirements gathering, design, development, testing, release, and maintenance; Communicate with team members regarding projects, development, tools, and procedures; Utilize skills in development areas including object oriented programming (C#), databases (SQL) web applications (ASP.NET); Potential opportunities to lead software development projects. Qualifications Bachelor's Degree in Computer Science; At least 8-12 years of software development experience using technologies such as C#, Angular, Webservices, GraphQL, Git, relational databases; Experience in Entity Framework, Azure DevOps is advantageous; Understanding of software development life cycle (SDLC) and software release management; Prior experience modernizing systems to a cloud-based platform (Azure) is a plus; Excellent analytical, written and oral communication skills in English. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
10.0 - 15.0 years
15 - 24 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking an IT Infrastructure Manager to join and lead our Navi Mumbai and APAC team. To meet our global and innovation demands, Medpace is growing our IT footprint beyond the US and EU. To support our growth, we are expanding our existing office in Mumbai to include Software Development, System Validation, Infrastructure, and IT Support teams. This is an incredible opportunity to join, contribute, and shape a new team, while also being a part of a large, fast-growing organization. Our custom software and strong infrastructure are key components to our success. You will be joining an organization where your contribution makes a significant impact in positively impacting people's lives, as new treatments and therapeutics are developed. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries. Responsibilities Manage global IT infrastructure including routers, firewalls, switches, servers, virtual hosts, storage systems, phone switches, and other equipment. The software and firmware running on this equipment are considered integral parts of Medpace IT infrastructure; Manage the physical aspect of the global infrastructure, including datacenters, physical plant cabling, and network closets; ensuring their compliance to technology standards and Medpace procedures; Oversee the backup, restore, and archive processes for Medpace servers, ensuring successful daily completion and escalating issues to Sr. IT Management, as necessary; Serve as the liaison to Software Development, System Owners, and others when IT Infrastructure is involved; Research, propose, and implement enhancements to Medpace IT infrastructure and procedures to meet company objectives; Supervise, train and develop Systems and/or Network Engineers; Identify, research, and resolve technical problems of Medpace IT infrastructure; and Perform other tasks related to IT infrastructure Qualifications Bachelor’s degree in Information Systems or a related field; 5+ years of experience in IT Infrastructure; Hands-on experience with Microsoft and CISCO equipment and products Hands on project management experience in IT Infrastructure; and Demonstrated competency in managing IT staff both within supervision as well as dotted line staff. Excellent analytical, written and oral communication skills in English; Knowledge of Azure technologies preferred; and Experience in a clinical (or regulated) environment is a plus! People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
1.0 - 3.0 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Software Engineer to join our Information Technology team. The Software Engineer position will work on Administrative Systems and modernization of aging applications. Strong attention to detail, desire for process ownership, and interest in implementing new technology are highly valued. This is an incredible opportunity to join, contribute, and shape a new team, while also being a part of a large, fast-growing organization. You will be joining an organization where your contribution makes a significant impact in positively impacting people's lives, as new treatments and therapeutics are developed. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, US, employing more than 5,000 people across 40+ countries. Responsibilities Collect, analyze and document user requirements; Design, modify, develop and support software applications; Participate in software validation process through development, review, and/or execution of test plan/cases/scripts; Create software applications by following software development life-cycle, which includes requirements gathering, design, development, testing, release, and maintenance; Communicate with team members regarding projects, development, tools, and procedures; Utilize skills in development areas including object oriented programming (C#), databases (SQL) web applications (ASP.NET); Potential opportunities to lead software development projects. Qualifications Bachelor's Degree in Computer Science; At least 2 years of software development experience using technologies such as C#, Angular, Webservices, GraphQL, Git, relational databases; Experience in Entity Framework, Azure DevOps is advantageous; Understanding of software development life cycle (SDLC) and software release management; Prior experience modernizing systems to a cloud-based platform (Azure) is a plus; Excellent analytical, written and oral communication skills in English. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Senior SAS Programmers to join our Biostatistics team in India, Mumbai. This position will work on a team to accomplish tasks and projects that are instrumental to the company’s success. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities Propose and develop specifications for new projects and serve as a project team leader Write SAS programs for use in creating analysis datasets, tables, listings, and figures Using SAS, program, validate and maintain mapped database Program edit checks for external data Responsible for the setup, validation and maintenance of mapped databases, integration of external data with associated edit checks, writing programs independently with good quality for use in creating analysis datasets, tables, listings, and figures. Responsible for mapped database setup, validation and maintenance, and external data integration & edit checks, validation, and maintenance Qualifications Bachelor / Master’s Degree in math, Statistics, health informatics, data science, computer science, or life sciences field 5+ years' eperience with SAS Excellent knowledge of CDISC standards SAS Certification Thorough understanding of the pharmaceutical industry and Federal Regulations regarding electronic records Excellent analytical, written and oral communication skills Good English written/communication skills is required People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Ghaziabad
Work from Office
Customer Engagement. ACRM's primary goal is to engage with customers, understand their needs, and recommend suitable products or services. Relationship Building: They build relationships with customers, often by understanding their individual need.
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Chennai
Work from Office
Role & responsibilities To achieve the revenue and profit targets for the store. Interacting with customers, giving them product presentations and convincing them to make purchases. Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock. Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards. Execute plans to maximize sales as assigned. Maintains positive relations and rapport with Customers. Keeping oneself updated with all the product knowledge. Using the technical skills and/or product knowledge to help the customers buy the right product. Handle customer queries effectively. Effectively collects customer feedback and passes it to immediate manager. Attend mandatory staff meetings and training sessions. Completion of all administrative paperwork during scheduled shift. Knowledge of procedures in emergency situations. Knowledge of facility rules, regulations and philosophy of the store. Other duties as assigned by the superior.
Posted 1 month ago
0.0 years
0 - 0 Lacs
Hyderabad
Work from Office
1 About Zydus Wellness Zydus Wellness, an FMCG leader, develops, manufactures, and markets health and wellness products, integrating healthcare, skincare, and nutrition. Founded in 1988 with Sugar Free, India’s first zero- calorie sugar replacement, it now manages seven global brands, including Complan, Glucon-D, Everyuth, and Nutralite. The company serves over 50 million families and supports more than 90,000 dairy farmers and 2,000 MSMEs. With a focus on research, quality, and innovation, Zydus Wellness operates on core pillars of manufacturing integrity and supply chain efficiency. Headquartered in Ahmedabad and Mumbai, it runs four manufacturing facilities across India and eight co-packing facilities in India, Oman, and New Zealand. Listed on the Bombay and National Stock Exchanges, Zydus Wellness is led by Chairman Dr. Sharvil Patel and CEO Tarun Arora, serving customers in over 25 countries across three continents. Get to know our organization – Click on the below links 1. Company Website 2. Zydus Corporate Park https://www.zyduswellness.com/ https://www.youtube.com/watch?v=GNW6DsoCJL0 2 Sales Officer – General Trade Functional Reporting: Area Sales Manager - GT Administrative Reporting: Area Sales Manager - GT Location: XXXXXX Role Purpose: This role is responsible for driving growth in Primary and Secondary sales in General Trade Channel in the assigned territory and requires a positive approach in managing and implementing sales strategies, market executions and achieving sales targets. Key Accountabilities/ Responsibilities: 1. Financial: Responsible to drive Primary Sales in RDS and Secondary Sales in Markets assigned. Understand and ensure profitable / sustained growth of business and strong orientation to commercial terms, profitability calculations etc. Responsible for ensuring adequate stock levels at RDS point as per Company guidelines. 2. Customer: Identify and expand distribution in the assigned territory. Execute the distribution of Zydus Wellness products supported by a team of RDS , DSR who cater to the customers in these markets. Meet and build strong connect with outlets on regular basis for sales of Zydus products. Conceptualize and execute Company Programs for sustained business growth in the assigned territory. 3. Process: Coordinate with RDS & Branch team for commercials such as Collections, Claims etc. Appraise the organisation on regular intervals about the Competitor activities such as New Products / Packs, Schemes etc. Gather data on Competitor pricing, Sales, Customer base etc and analyse sales data and past trends on a continuous basis. 3 4. People: Identify, Motivate and Develop, RDS, DSR and create a high performing team. Key Deliverables: Sales Targets Achievement: Meeting or exceeding sales goals set for the segment, often measured in revenue, volume of orders, or number of new outlets. Market Penetration and Expansion: Expanding the company’s presence in the market by targeting new geographic areas, market segments, or product lines. Product Knowledge and Promotion: Demonstrating a deep understanding of the company’s products and benefits, and effectively distribute them to meet the specific needs of the market. Training & Support: Provide training and support to DSR and RDS on product features, benefits, company programs, ways of working to improve productivity and earnings. Key Interactions: Area Sales Manager Zonal Sales Manager Branch Commercial Manager Branch Customer Marketing Manager Branch Logistics Manager Business Process Associate Channel Business Partner (RDS) Distributor Sales Representative Key Dimensions: Individual Contributor Educational Qualifications: Graduate / MBA Preferred 4 Experience (Type & Nature): Minimum 2 to 3 years of experience in handling General Trade sales preferably in a FMCG with good knowledge of Sales Force Automation. Functional Competencies Good Knowledge and understanding of General Trade Sales Sound Knowledge of Sales Fundamentals Having hands on experience in Sales Force Automation (SFA) RDS Management including ROI Behavioral Competencies: Result Oriented Analytical Ability Takes Initiative Negotiation & Problem Solving Good written & oral communication
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Noida
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Asst. Manager, Auto Claims In this role the claims Supervisor is responsible for the management of adjusters responsible for coverage and negligence investigations and resolution of your team’s claims in a low complexity, and high-volume and fast paced environment. This role is responsible for managing quality assurance, performance, and training activates with adjusters, clients, attorneys, and medical providers. The position is involved in developing and implementing on-going strategies, enhancing processes, materials, and communication tools. In addition, the position works closely in meeting client performance and quality standards. Responsibilities •Managing and coaching a team of claims adjusters, including setting goals, providing feedback, and conducting performance evaluations. •Ensuring that all claims are processed in a timely and efficient manner, and that all relevant policies and procedures are followed. •Developing and implementing processes and procedures to improve claims handling and ensure customer satisfaction. •Monitoring claims trends and identifying areas for improvement, such as training needs or process changes. •Coordinating with internal and external stakeholders, such as other departments, vendors, and customers, to ensure that all claims are handled effectively. •Providing regular updates to management on team performance, claims metrics, and trends. •Participating in departmental meetings and training sessions to stay informed about policy changes and new procedures. •Maintaining a high level of accuracy and attention to detail to ensure that all claims are handled ethically and in compliance with relevant laws and regulations. •Building strong relationships with internal and external stakeholders, such as customers, brokers, and vendors. •Working shift hours 08.00 AM CST to 05.00 PM CST Qualifications we seek in you! Minimum qualifications •Experience in handling Auto claims operations MD the US, Europe, India or LatAm •Experience leading adjudicating team of Auto MD the US, Europe, India or LatAm •College Diploma or commensurate work experience •Fluent in both spoken and written English •Ability to problem solve and create/update new processes that will improve operational efficiency and accuracy. •Strong written and oral communication skills •Thorough understanding of insurance claims best practices •Strong investigation and analytical skills •Must have willingness to roll-up your sleeves and put in the work as needed alongside your adjusters. •Proficient in MS Office (Word, Excel, PowerPoint) Preferred Qualifications/ Skills •Experience handling fast track/low touch claims •Insurance Designation(s) •Lean Six Sigma Certification(s) Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation * Make an impact Drive change for global enterprises and solve business challenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 months ago
0.0 - 1.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Cyber Security Analyst UltraViolet Cyber is seeking a Cyber Security Analyst to add to our existing team. Primary responsibilities will require: (i) in-depth analysis of intrusions in diverse computing environments; (ii) thorough packet analyses; (iii) implementing/optimizing changes to security infrastructure; (iv) integrating threat intelligence into the operational environment; and (v) protecting systems and infrastructure from infiltration or exfiltration of data. Responsibilities: Perform analyses of network infrastructure, applications, operating systems, firewalls, proxy devices and malware detection in a fast-paced environment Proactively identify threats across a wide range of customer environments Monitor alerts using a SIEM platform to respond, triage and escalate incidents, as necessary Perform vulnerability scans, analyze results and recommend remediation actions Perform continuous monitoring of diverse security environments and analyze event log data to determine severity and prioritization of incident response efforts Contribute to the advancement of security posture Minimum Requirements: 2 years of operational experience with securing and monitoring multiple platforms, network configurations and implementations Broad knowledge of IT security General systems infrastructure experience Experience with log correlation and packet analysis tools Solid understanding of common enterprise information systems services such as Active Directory Solid understanding of TCP/IP protocol suite, security architecture and security techniques/products Experience with various security management tools (e.g., vulnerability management, configuration management and SIEM) Proven ability to analyze captured data to perform incident response and identify potential compromises Excellent written and oral communication skills Preferred Education and Certifications: B.A or B.S in computer science or related field CompTia Sec+ CompTia CySa+
Posted 2 months ago
0.0 - 2.0 years
1 - 1 Lacs
Purulia, Bokaro, Durgapur
Work from Office
Role & responsibilities : Are you passionate about people and love to communicate? Join our growing team as a Customer Relations Executive and be part of a vibrant organization specializing in Destination Weddings, Corporate Events, and Customized Tours. Job Role Includes: Lead Generation Product Introduction Traveling to Attend Venues and Client Meetings Building Long-term Customer Relationships Preferred candidate profile : Gender: Female Age: 30 to 40 years Qualification: Minimum Higher Secondary (HS) Basic Computer Knowledge Soft-Spoken & Patient Personality Freshers are welcome! Proper training will be provided. Perks & Remuneration: Industry-standard Fixed Salary + Incentives Travel, Stay, and Food Expenses Covered Attractive Performance Bonus Send your CV to: booking.akshatevents2016@gmail.com Location: Purulia or Work From Home
Posted 2 months ago
0.0 - 1.0 years
24 - 36 Lacs
Visakhapatnam
Work from Office
Responsibilities: * Manage client communications via email, phone & chat * Collaborate with cross-functional teams on project delivery * Ensure timely resolution of issues * Maintain high customer satisfaction ratings Food allowance Health insurance Provident fund
Posted 2 months ago
0.0 - 3.0 years
5 - 6 Lacs
Ahmedabad, Gurugram, Delhi / NCR
Work from Office
About Company and Profile Frootle India Private Limited is in the business of curating innovative Home, Kitchen and Wellness brands. We are the exclusive Indian partner for 19 international brands. With over 300+ dedicated team members spread across the nation, our mission is simple: to ensure every customer's experience is nothing short of delightful. Some of the well-known brands are: 1. Ecovacs - Robotic Vacuum Cleaners 2. Kuvings - Cold press Juicers, Blenders 3. Coway - Air purifiers 4. Instant Brands - Electric Pressure Cooker and Air Fryer 5. EcoFlow - Portable Power Stations & home backup solution 6. XGIMI - Smart Portable Projectors 7. Laifen - Smart Hair Dryers 8. Cosori - Air Fryers 9. Levoit - Air Purifiers 10. Laurastar - Hygienic Steamers and Steam Iron Company Website: www.frootleindia.com We are looking for enthusiastic engineers who want to build their career in core engineering profile with these global brands pioneering in latest industry technology. Roles and Responsibilities Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other team members to ensure that services are delivered effectively. Promptly following up on service requests and close them effectively by visiting customer. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Build and maintain relationships and rapport with customers. Ensure customer satisfaction and good experience. Coordinating and facilitating a smooth flow of communication within the internal teams. Retain existing customers and increase brand loyalty Inform customers about new features and functionalities. Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Manage customer relationships and create repeat purchase Required Candidate profile A bachelor's degree in Mechanical/Electronics/Mechatronics/Robotics Engineering Excellent verbal, listening, and customer service skills. Ability to identify problems and solve it proactively Ability to remain patient and professional under pressure. Superb work ethic and a growth mindset. The ability to convince and explain technical information to customers. The ability to teardown product and understand parts involved and how it works. English & Local Regional Language Mandatory Vehicle (2-wheeler) Mandatory . Immediate joining. Perks and Benefits - Performance based Incentives (Best in the industry) - Complete travel allowance - Paid Sick Leaves - Performance Bonus (No Limits) - Complete Training with Industry experts - Health Insurance for you & your Spouse (Upto 3 Lacs.) and Accidental Insurance cover for you (Upto 10 Lacs.)
Posted 2 months ago
0.0 - 2.0 years
5 - 6 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
About Company and Profile Frootle India Private Limited is in the business of curating innovative Home, Kitchen and Wellness brands. We are the exclusive Indian partner for 19 international brands. With over 300+ dedicated team members spread across the nation, our mission is simple: to ensure every customer's experience is nothing short of delightful. Some of the well-known brands are: 1. Ecovacs - Robotic Vacuum Cleaners 2. Kuvings - Cold press Juicers, Blenders 3. Coway - Air purifiers 4. Instant Brands - Electric Pressure Cooker and Air Fryer 5. EcoFlow - Portable Power Stations & home backup solution 6. XGIMI - Smart Portable Projectors 7. Laifen - Smart Hair Dryers 8. Cosori - Air Fryers 9. Levoit - Air Purifiers 10. Laurastar - Hygienic Steamers and Steam Iron Company Website: www.frootleindia.com We are looking for enthusiastic engineers who want to build their career in core engineering profile with these global brands pioneering in latest industry technology. Roles and Responsibilities Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other team members to ensure that services are delivered effectively. Promptly following up on service requests and close them effectively by visiting customer. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Build and maintain relationships and rapport with customers. Ensure customer satisfaction and good experience. Coordinating and facilitating a smooth flow of communication within the internal teams. Retain existing customers and increase brand loyalty Inform customers about new features and functionalities. Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Manage customer relationships and create repeat purchase Required Candidate profile A bachelor's degree in Mechanical/Electronics/Mechatronics/Robotics Engineering Excellent verbal, listening, and customer service skills. Ability to identify problems and solve it proactively Ability to remain patient and professional under pressure. Superb work ethic and a growth mindset. The ability to convince and explain technical information to customers. The ability to teardown product and understand parts involved and how it works. English & Local Regional Language Mandatory Vehicle (2-wheeler) Mandatory . Immediate joining. Perks and Benefits - Performance based Incentives (Best in the industry) - Complete Travel Reimbursement - Paid Sick Leaves - Complete Training with Industry experts - Medical Insurance, Accidental insurance and Term Insurance covered.
Posted 2 months ago
0.0 - 1.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Sales Responsibilities : Respond to product inquiries on WhatsApp, Instagram, website chat, and email. Help customers select the right art style, size, and framing options. Convert leads into paying customers through consultative selling. Prepare and send quotes, invoices, and payment links. Maintain accurate sales records in CRM or Google Sheets. Customer Support Responsibilities : Assist customers with order updates, artwork previews, and shipping queries. Coordinate between customers and artists/designers for feedback and approvals. Handle escalations, refunds, and returns gracefully and professionally. Follow up post-delivery for reviews, referrals, and repeat business. We are looking for a passionate and people-focused Sales & Customer Support Executive to help customers with their orders, drive conversions, and build long-lasting customer relationships.
Posted 2 months ago
2.0 - 5.0 years
2 - 5 Lacs
Mumbai Suburban, Vasai
Work from Office
Single point of contact/representative for Director. Manage Calendar, meetings & travel. Prepare reports & presentations. Handle communication & follow ups. Excellent written & spoken English Comm skills.
Posted 2 months ago
3.0 - 6.0 years
13 - 18 Lacs
Mumbai
Work from Office
Overview We are currently seeking an experienced Analytics Client Service Specialist to join our Client Coverage organization in Mumbai. The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products. Client contact is primarily via telephone and email. Client service analysts will need to work closely with Senior Client Service Members, Sales and consultants to develop and maintain client relationships. Responsibilities Provide premium service to assigned accounts Answer detailed client inquiries about MSCI products and methodology. These queries may be related to Market Risk (VaR, Stress testing, Back testing, Risk Attribution etc.), Liquidity Risk, Credit Risk, Portfolio Optimization, Performance Attribution Participate in developing client relationships through proactive follow up on issues raised Maintain relationships by ensuring relevant product and model information is shared with clients Lead regular calls with important accounts to cover outstanding issues and giving updates Contribute to producing service reviews and service plans that support client renewal initiatives Execute onboarding and training of Clients Provide 100% ownership (to resolution) of support issues from important accounts within assigned segment Provide full ownership of account servicing to become a subject matter expert on analytics products and services Championing process changes to improve Client Experience and Efficiency Qualifications Excellent English written and oral communication skills; ability to articulate complex concepts and methodologies to clients and senior management is a must Client facing skills – an ability to quickly gain the clients trust; Client Orientated – demonstrate ownership for the clients issue, be seen as the Client’s champion within MSCI Execution – well organized, ask questions, raise potential problems early Problem solving skills; Technology proficient: Numerical analysis using Microsoft Excel A self-starter and highly motivated, ability to work individually and within a team and ability to work in a fast paced environment with constant interruptions Candidate must be able to keep track of multiple issues without leaving issues unresolved 3-8 years of work experience; Relevant experience is a plus A numerate Bachelor’s degree in Finance, Engineering, Mathematics, Statistics, Economics, or related field; CFA, FRM is a plu What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
Posted 2 months ago
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