As a Senior Database Administrator at Ideapoke, you will play a crucial role in ensuring the performance, integrity, and security of our information systems databases. Your responsibilities will include providing database design, development, and maintenance services, working on challenging problems in a fast-paced production environment, and managing production databases to support the development teams effectively. You will be responsible for database capacity planning, performance tuning, and system optimization. Additionally, you will participate in off-hours and weekend maintenance activities as required, monitor and improve database system performance and uptime, and assist developers with query tuning and schema refinement. Creating and maintaining up-to-date documentation of systems and processes, preparing statistical information for internal and external use, and providing technical mentorship to team members are also key aspects of your role. To excel in this position, you should have a B.E/B.Tech/MCA in computer science or a related field, along with at least 5 years of experience in database administration or a related field. Possessing MCSE/MCSA certifications and experience with database technologies such as MySQL, MS SQL, PostgreSQL, Oracle, and MongoDB is preferred. Familiarity with Linux and Windows Server environments, cloud services like AWS/Microsoft Azure, and programming languages including PL/SQL is essential. Experience with Oracle RAC, SQL Server, or MySQL, as well as a good understanding of data and schema standards, database design, troubleshooting, and maintenance, are also valuable assets. Moreover, you should demonstrate expertise in SQL, possess big data knowledge as an added advantage, exhibit a sense of ownership and pride in your work, and showcase critical thinking, problem-solving, time-management, interpersonal, and communication skills. Join Ideapoke and become an integral part of our journey towards innovation and success.,
The company Ideapoke is a global, fast-growing start-up with a presence in Bengaluru, Bay Area, Tokyo, and Shanghai. Their software, search, and insights drive innovation for Fortune 500 and Global 2000 companies worldwide. Ideapoke's growth is attributed to its dedicated team, committed to the company's vision and characterized by a strong work ethic and an entrepreneurial spirit. The company values continuous learning, growth, and making a difference, inviting individuals to join their journey. As a Lead Artificial Intelligence at Ideapoke, you will be responsible for collaborating with researchers and engineers across various disciplines to develop advanced data analytic solutions. Your role will involve working on large datasets, mapping business requirements into AI products, and evaluating algorithm performance based on real-world data sets. You will be required to mine data from various sources, design and implement machine learning algorithms, and optimize existing algorithms for accuracy and speed. Additionally, you will be expected to research and implement technical solutions in deep learning for real-world challenges. To excel in this role, you are required to hold a Ph.D., Master's degree, B.Tech, or B.E. in Computer Science, Statistics, Mathematics, Engineering, or related fields. You should possess 10 to 12 years of academic or professional experience in Artificial Intelligence, Data Analytics, Machine Learning, Natural Language Processing, or related areas. Technical proficiency in Python, Java, R, XML parsing, Big Data, NoSQL, and SQL is essential for this position. Moreover, you should have a strong mathematical and statistical background, enabling you to understand algorithms and methods from a mathematical and intuitive perspective. The ideal candidate for this role will be a self-starter with the ability to manage multiple research projects. You should have a flexible approach to learning new skills, be a team player, and possess strong communication skills. Your role will involve establishing scalable and efficient processes for model development, validation, implementation, and large-scale data analysis in a distributed cloud environment. By joining Ideapoke, you will contribute to the company's innovative culture and work towards amplifying success for both the organization and its clients.,
As an Agile Business Analyst at Ideapoke, you will collaborate with product owners and delivery teams to document, groom, review, trace, sign-off, and create user stories, functional and non-functional requirements, and detailed acceptance criteria. Your responsibilities will include prioritizing the book of work, defining technical solutions, ensuring agile processes and best practices are followed, coordinating feature releases, and ensuring product documentation is up to date. You will work at the intersection of business and technology, interacting with colleagues to understand challenges and opportunities and translate insights into high-quality solutions. In addition to creating new solutions, you will also optimize existing technology and identify new capabilities. Your role will require deep technological skills, including expertise in data management and functional design, as well as strong teamwork and leadership abilities. Your roles and responsibilities will involve defining, documenting, tracking, grooming, estimating, and reviewing user stories, epics, features, and acceptance criteria. You will also translate requirements into user stories, user-centric designs, and API definitions, partner with stakeholders to identify solutions, maintain sprint backlogs, advise on options and risks, and facilitate product training sessions. Collaborating with business users and technology partners at all levels will be essential for success in this role. To excel in this position, you should be familiar with backlog management tools like JIRA, Microsoft TFS, Confluence, and SharePoint. Attention to detail, ability to challenge the status quo, teamwork, and multitasking skills are crucial. Strong analytical skills, experience in producing various artifacts, understanding of the software development life cycle, excellent communication skills, and proficiency in agile methodologies are also required. In addition, you should hold a BE/BTech/MTech with an MBA and have at least 5 years of overall experience, including 3+ years as a Business Systems Analyst, System Analyst, or Product Owner. Join Ideapoke to be part of a dynamic team driving innovation for Fortune 500 and Global 2000 companies.,
About Ideapoke Ideapoke is a global, fast-growing start-up with offices in Bengaluru, Bay Area, Tokyo, and Shanghai. Our software, search, and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide. Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic, and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients. Ideapoke likes to constantly learn, grow, and make a difference. Join us and be part of our story. Research Lead The Research Lead is a high-impact individual and team contributor playing a transformative role in the client's technology and innovation strategy requirements. You will act as the focal contact between the client and internal analyst and engineering teams ensuring that the client is receiving the maximum value of data and insights we generate. The Research Lead will develop a deep knowledge of their customers" business, technology, and product innovation plans and create innovative search approaches to meet their objectives. The Research Lead is ultimately responsible for the smooth project delivery and high client satisfaction. Roles and Responsibilities - Liaising with clients in breaking down business objectives into addressable requirements. - Managing complex technology research projects, mentoring and working collaboratively with a team of research leads and research analysts. - Closely aligning the research project execution with Ideapoke's SaaS platform to deliver a seamless experience for the client. - Contributing in an individual capacity for key client research requirements. - Interpreting data, generating reports, and making actionable recommendations for market, technology, and competitive intelligence to the clients. - Combining an understanding of data sources, primary and secondary research techniques to deliver highly synthesized, packaged findings derived from information sources. - Brainstorming with customer success, account management, and senior management to identify issues, handle challenges, and discover new ways to deliver value to the client. - Working with sales teams towards presales and client-oriented pitch decks and presentations. - Working closely with customer account and strategic research teams to support account-based marketing (ABM). Skills and Experiences - BE / BTech + MBA is a must. - A minimum of 8+ years within the custom Market research / technology research or similar space. - Highly proficient with MS Powerpoint (an absolute must), Excel, and Word. - Practical experience of delivering research projects for clients across a wide variety of domains and markets. - Exceptional written and oral communication abilities with fluent English is a must. - Working experience in a team of research professionals, using research tools and methodologies. - A team player who works collaboratively in an extremely fast-paced startup environment.,
About Ideapoke Ideapoke is a global, fast-growing start-up with offices in Bengaluru, Bay Area, Tokyo, and Shanghai. Our software, search, and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide. Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic, and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients. Ideapoke likes to constantly learn, grow, and make a difference. Join us and be part of our story. Senior Research Analyst As a Senior Research Analyst at Ideapoke, you will play an important role in the client's technology, market, and strategic areas. Your responsibilities will include performing cutting-edge data-driven secondary research and providing analysis and insights for global clients and their innovation projects. Roles and Responsibilities 1. Understand the business implications of technology/product innovations and keep pace with technology developments, global R&D focus areas, and emerging business models. 2. Conduct technology and market research on client projects focusing on cutting-edge topics such as the next generation of Automotive, Transportation & Mobility, Digital Healthcare, Industrial, Retail, and Cleantech areas for leading innovation-driven companies globally. 3. Evaluate new technology and market opportunities to support the client's innovation strategies through in-depth market sizing and competitive intelligence. 4. Build reports by synthesizing large volumes of data and presenting meaningful conclusions and insights in the form of market and technology reports. 5. Collaborate with internal stakeholders including research team leads, product/sales departments, and upper management to work on diverse organization-wide tasks. Why You Would Love This Role 1. You have an intellectual curiosity and interest in new technologies and their impact on the business world. 2. You are a young, dynamic individual who is eager to excel in a challenging environment by working on multiple projects and tasks. 3. You are prepared to experiment, fail, learn, and unlearn rapidly in a startup environment. 4. Enjoy the dynamic nature of the role where no two days are the same, working across exciting technology themes. 5. Seek dynamic career progression in a fast-growing organization backed by leading investors from the valley, developing new products and services in an innovative space. 6. You are ambitious and at Ideapoke, you will have the opportunity to challenge the status quo and create your own opportunities, rather than being just a cog in an organizational machine. Skills and Experience 1. BE/BTech + MBA with 4 - 6 years of relevant and proven experience. 2. Proven expertise in market sizing, deep business model analysis of companies and sectors. 3. Ability to track and understand emerging technologies and technology developments from innovative companies through secondary research. 4. Strong skills in Creative Problem Solving, Logical Reasoning, and Analytical Thinking. 5. Exceptional written and oral communication abilities. 6. A team player who thrives in a collaborative, fast-paced startup environment.,
About Ideapoke Ideapoke is a global, fast-growing start-up with offices in Bengaluru, Bay Area, Tokyo, and Shanghai. Our software, search, and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide. Our growth is fueled by our people and their unwavering commitment to the company-wide vision, strong work ethic, and an entrepreneurial do-it-all spirit. We believe that innovation amplifies success in every aspect of our work, ultimately benefiting our clients. If you enjoy constant learning, growth, and making a difference, join us and be part of our story. Research Manager Role As a Research Manager at Ideapoke, you will play a critical role in transforming the client's technology and innovation strategy requirements. You will serve as the key contact between the client and the internal analyst team, ensuring the delivery of maximum value in terms of data and insights. Your responsibilities include developing a deep understanding of clients" business, technology, and product innovation plans, creating innovative search approaches to meet their objectives, and ensuring smooth project delivery and high client satisfaction. Key Responsibilities - Engage with clients to translate business objectives into actionable requirements. - Lead and mentor a team of research leads and analysts working on complex technology research projects. - Develop and customize project execution frameworks and delivery models. - Align research project execution with Ideapoke's SaaS platform for a seamless client experience. - Interpret data, generate reports, and provide actionable recommendations for market, technology, and competitive intelligence. - Collaborate with customer success, account management, and senior management to address challenges and deliver value. - Support sales teams in presales activities and client-oriented presentations. - Contribute to account-based marketing initiatives by working closely with customer account and strategic research teams. - Drive innovation on Ideapoke's SaaS product to enhance the client experience. Why You'll Love This Role - Opportunity to deliver true value to clients with a creative problem-solving approach. - Act as a proactive advisor to clients and not just manage projects. - Explore global business and emerging technology issues. - Embrace a culture of experimentation, quick learning from failures, and continuous improvement. - Experience a dynamic work environment focusing on exciting technology themes. - Develop a deep understanding of innovation processes across different types of organizations. - Enhance multitasking skills while maintaining focus on the big picture. - Drive career growth in a fast-growing SaaS organization, working on innovative products and services. Required Skills and Experience - BE/BTech + MTech or MBA qualification. - Minimum of 8+ years of experience in custom market research, technology research, or related fields. - Proficiency in MS Powerpoint, Excel, and Word. - Experience in delivering research projects across various domains and markets. - Strong written and oral communication skills. - Team player with experience working in a fast-paced startup environment. - Fluency in English; knowledge of other languages such as Japanese is a plus.,
About Ideapoke: Ideapoke is a global, fast-growing start-up with offices in Bengaluru, Bay Area, Tokyo, and Shanghai. Our software, search, and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide. Our growth is fueled by our people and their unwavering commitment to the company-wide vision, strong work ethic, and an entrepreneurial do-it-all spirit. We believe that innovation amplifies success in every piece of work we do and by extension, amplifies the success of our clients. Ideapoke values constant learning, growth, and making a difference. Join us and be part of our story. Sr. Data Scientist: We are seeking applicants with a demonstrated research background in machine learning, a passion for independent research and technical problem-solving, and a proven ability to develop and implement ideas from research. The candidate will collaborate with researchers and engineers of multiple disciplines within Ideapoke, particularly with researchers in data collection and development teams, to create advanced data analytics solutions and work with massive amounts of data collected from various sources. Roles and Responsibilities: - Collaborate with product/business owners to transform business requirements into products/productized solutions or working prototypes of AI algorithms. - Evaluate and compare algorithm performance based on large, real-world datasets. - Extract insights and identify patterns from massive amounts of data using machine learning techniques and complex network analysis methods. - Design and implement ML algorithms and models through in-depth research and experimentation with neural network models, parameter optimization, and optimization algorithms. - Accelerate the distributed implementation of existing algorithms and models. - Conduct research to advance deep learning and provide technical solutions at scale for real-world challenges. - Establish scalable, efficient, automated processes for model development, validation, implementation, and large-scale data analysis. - Process large amounts of data in a distributed cloud environment. - Possess strong knowledge and experience in data extraction and processing. - Optimize pre-existing algorithms for accuracy and speed. - Demonstrate a flexible approach and the ability to develop new skills. - Be a self-starter capable of managing multiple research projects. - Exhibit team player characteristics and effective communication skills. Skills and Experiences Required: - Ph.D./Master's degree/B.Tech/B.E. from an accredited college/university in Computer Science, Statistics, Mathematics, Engineering, or related fields (strong mathematical/statistics background with the ability to understand algorithms and methods from a mathematical and intuitive viewpoint). - 3 to 4 years of academic or professional experience in Artificial Intelligence, Data Analytics, Machine Learning, Natural Language Processing/Text mining, or related fields. - Technical proficiency and hands-on expertise in Python, R, XML parsing, Big Data, NoSQL, and SQL.,
Role Overview: You will be joining Ideapoke as a Senior Database Administrator, responsible for ensuring the performance, integrity, and security of the company's information systems databases. Your role will involve providing technical expertise in database design, development, and maintenance to support various business and clinical applications. Additionally, you will be involved in reporting, data input and output, technology management, and end-user training and support. Key Responsibilities: - Provide database design, development, and maintenance services. - Work on challenging and complex problems in a fast-paced production environment. - Manage production databases and provide direct support to development teams. - Perform database capacity planning, management, performance tuning, and system optimization. - Participate in off-hours and weekend maintenance activities as needed. - Monitor, analyze, and improve database system performance and uptime. - Assist developers with query tuning and schema refinement. - Create and maintain up-to-date documentation of systems and processes. - Prepare and present statistical information for internal and external use. - Share domain and technical expertise, offering mentorship and cross-training to team members. Qualifications Required: - B.E/B.Tech/MCA in computer science or a related field. - 5+ years of experience in database administration, information technology, or related field. - MCSE/MCSA certifications preferred. - Experience with Linux and Windows Server environments. - Extensive experience with database technologies such as MySQL, MS SQL, PostgreSQL, Oracle, MongoDB. - Experience with cloud services like AWS/Microsoft Azure is essential. - Proficiency in programming languages like PL/SQL coding. - Ability to design and implement business processes efficiently. - Familiarity with company data management practices and policies. - Skilled in administering, managing, and tuning databases. - Knowledge of Oracle RAC, SQL Server, or MySQL. - Understanding of data and schema standards and concepts. - Expertise in SQL and database design, implementation, troubleshooting, and maintenance. - Big data knowledge is considered an advantage. - Demonstrated sense of ownership and pride in performance impact on company success. - Strong critical thinking, problem-solving, time-management, interpersonal, and communication skills.,
Role Overview: As a Lead Artificial Intelligence at Ideapoke, your main responsibility will be collaborating with researchers and engineers from various disciplines to develop advanced data analytic solutions. You will work on large datasets, translate business requirements into AI products, and assess algorithm performance using real-world data sets. Your tasks will include data mining from diverse sources, designing and implementing machine learning algorithms, and enhancing existing algorithms for accuracy and speed. Additionally, you will research and apply technical solutions in deep learning to address real-world challenges. Key Responsibilities: - Collaborate with researchers and engineers to develop advanced data analytic solutions - Work on large datasets and map business requirements into AI products - Evaluate algorithm performance based on real-world data sets - Mine data from various sources and design machine learning algorithms - Implement and optimize algorithms for accuracy and speed - Research and implement technical solutions in deep learning for real-world challenges Qualifications Required: - Hold a Ph.D., Master's degree, B.Tech, or B.E. in Computer Science, Statistics, Mathematics, Engineering, or related fields - Possess 10 to 12 years of academic or professional experience in Artificial Intelligence, Data Analytics, Machine Learning, Natural Language Processing, or related areas - Technical proficiency in Python, Java, R, XML parsing, Big Data, NoSQL, and SQL - Strong mathematical and statistical background to understand algorithms and methods intuitively Join Ideapoke to contribute to an innovative culture and help drive success for the organization and its clients.,
As a Senior Research Analyst at Ideapoke, you will play a crucial role in analyzing technology, market trends, and developing Go-to-Market (GTM) strategies for global clients. Your responsibilities will include: - Understanding the business implications of technology and product innovations, staying updated on global R&D focus areas, and emerging business models - Conducting in-depth technology and market research on cutting-edge topics such as Automotive, Transportation & Mobility, Digital Healthcare, Industrial, Retail, and Cleantech sectors - Evaluating new technology and market opportunities to support clients" innovation strategies through market sizing and competitive intelligence - Defining strategic thinking and planning go-to-market strategies including market analysis, channel mapping, and route-to-market planning - Identifying data-driven services opportunities to help clients grow their businesses - Creating GTM frameworks and methodologies to address strategic issues and potentially develop proprietary Ideapoke assets - Encouraging creative thinking on data usage to solve unique business challenges in support of GTM activities In this role, you will thrive if you possess the following qualities: - Hunger, humility, and agility with a creative problem-solving approach and dedication to delivering value to clients - Intellectual curiosity towards new technologies and their business impact - Dynamism to work on multiple projects in a challenging environment - Willingness to experiment, learn fast, and adapt in a startup setting - Desire for career growth in a fast-growing SaaS organization with a focus on innovation - Ambition to challenge the status quo and create opportunities within the organization - Ability to synthesize data, draw conclusions, and provide predictive insights To excel in this position, you should bring: - BE/BTech + MBA qualification with 4-6 years of experience in market research and GTM strategy development, preferably in a management consulting company - Proven track record in market sizing, detailed business model analysis, and global client project management - Familiarity with emerging technologies and trends through secondary research - Strong written and oral communication skills - Proficiency in MS PowerPoint, Excel, and Word - Collaborative spirit to work effectively in a fast-paced startup environment Join Ideapoke to be part of a global, fast-growing startup that values continuous learning, growth, and making a difference in the innovation space.,
Role Overview: You will be joining Ideapoke as a Senior Database Administrator, where you will be responsible for managing the performance, integrity, and security of the company's information systems databases. Your role will involve providing technical expertise in database design, development, maintenance, and support for institutional business and clinical applications. Key Responsibilities: - Provide database design, development, and maintenance services. - Work on challenging and complex problems in a fast-paced production environment. - Manage production databases and provide support to development teams. - Perform database capacity planning, performance tuning, and system optimization. - Participate in off-hours and weekend maintenance activities as required. - Monitor, analyze, and improve database system performance and uptime. - Assist developers with query tuning and schema refinement. - Create and maintain documentation of systems and processes. - Prepare and present statistical information for internal and external use. - Share domain and technical expertise with peers and team members. Qualifications Required: - B.E/B.Tech/MCA in computer science or a related field. - 5+ years of experience in database administration or related fields. - MCSE/MCSA certifications preferred. - Experience with Linux, Windows Server environments, and cloud services (AWS/Microsoft Azure). - Proficiency in database technologies such as MySQL, MS SQL, PostgreSQL, Oracle, MongoDB. - Experience with PL/SQL coding and programming languages. - Knowledge of data management practices, policies, and standards. - Familiarity with Oracle RAC, SQL Server, or MySQL. - Strong understanding of data and schema standards, database design, troubleshooting, and maintenance. - Expertise in SQL and big data knowledge will be an added advantage. - Strong problem-solving skills, time management, interpersonal, and communication skills. Join Ideapoke to be a part of a global, fast-growing startup that values innovation, growth, and making a difference.,
Role Overview: As an Agile Business Analyst at Ideapoke, you will collaborate with product owners and delivery teams to ensure the successful documentation, grooming, review, tracing, signing-off, and creation of user stories, functional and non-functional requirements, and detailed acceptance criteria. Your role will involve working closely with product teams to prioritize tasks, define technical solutions, maintain agile processes, coordinate feature releases, and update product documentation. Your work will be at the intersection of business and technology, requiring you to understand challenges and opportunities to deliver high-quality solutions. Key Responsibilities: - Define, document, track, groom, estimate, and review user stories, epics, features, and acceptance criteria. - Follow agile best practices and participate in agile ceremonies such as daily stand-ups, story grooming, sprint planning, sprint reviews, retrospectives, and product showcases. - Translate requirements into user stories, user-centric designs, and API definitions. - Collaborate with product owners, key stakeholders, and delivery teams to identify solutions. - Maintain a healthy sprint backlog aligned with the product backlog, defined MVPs, and priorities. - Advise stakeholders on options, risks, and creative solutions. - Identify issues, develop resolutions, and obtain sign-off from key stakeholders and end-users. - Create help and training documentation, facilitate product training sessions, and assist with testing and UAT coordination. - Collaborate with business users and technology partners at all levels. Qualifications Required: - BE / BTech / MTech with MBA qualification. - Minimum of 5 years of overall experience with at least 3 years of hands-on experience as a Business Systems Analyst, System Analyst, or Product Owner. - Familiarity with backlog management/collaboration tools such as JIRA, Microsoft TFS, Confluence, and SharePoint. - Detail-oriented with a focus on continuous improvement. - Ability to work well in a team, multitask in a fast-paced environment, and perform under pressure with minimal supervision. - Strong analytical skills, attention to detail, and experience with agile development methodologies. - Excellent verbal and written communication skills to convey technical information to various audiences. - Experience in producing artifacts like user stories, use cases, product requirements, user journeys, and wireframes throughout the software development lifecycle. Join Ideapoke's innovative and fast-growing team to make a difference and contribute to the success of global Fortune 500 and Global 2000 companies.,
As a Research Lead at Ideapoke, you will play a crucial role in driving the client's technology and innovation strategy requirements. Your responsibilities will include liaising with clients to understand their business objectives, managing complex technology research projects, aligning project execution with Ideapoke's SaaS platform, interpreting data to generate reports, and collaborating with various teams to deliver value to clients. Key Responsibilities: - Break down business objectives into addressable requirements for clients - Manage and mentor a team of research leads and analysts - Align research project execution with Ideapoke's SaaS platform - Contribute to key client research requirements individually - Interpret data, generate reports, and provide actionable recommendations to clients - Collaborate with customer success, account management, and senior management to identify issues and deliver value - Assist sales teams in presales activities and client-oriented presentations - Support account-based marketing initiatives by working closely with customer account and strategic research teams Qualifications Required: - BE/BTech + MBA - Minimum 8+ years of experience in custom market research or technology research - Proficiency in MS Powerpoint, Excel, and Word - Experience in delivering research projects across various domains - Excellent written and oral communication skills in English - Team player with experience working in a fast-paced startup environment Join Ideapoke and be a part of our growth story by leveraging your expertise to drive innovation and success for our clients.,
You will be joining Ideapoke, a global start-up with a focus on Emerging Technologies. As a Motion Graphic Designer, your primary responsibility will be to collaborate with the marketing team and key stakeholders to produce high-quality videos that align with branding priorities. Here is an overview of your role and responsibilities: - Ability to present ideas and develop new designs. - Designing creatives for social media posts and ads. - Creating infographic videos for various purposes such as product explainers and offerings. - Designing ads for Google Display. - Crafting creatives for daily social media posts and blogs. - Editing video footage and incorporating effects/elements to enhance motion graphics. - Keeping abreast of the latest graphic design techniques. - Coordinating with web designers, marketing, and product teams for creative requirements. - Utilizing tools like Photoshop, Illustrator, and After Effects to generate a range of designs and layouts. - Managing multiple projects while adhering to design specifications. - Contributing to team efforts by completing tasks as necessary. - Designing all digital assets, including websites, videos, online applications, advertising materials, newsletters, banners, and social media content. To excel in this role, you should possess the following skills and experiences: - 3 to 5 years of proven experience in motion graphic designing. - Graduation in a relevant field like Design, Fine Arts, Visual Communication, or a related discipline. - Comprehensive understanding of creating creative content that resonates with digitally native audiences across various platforms. - Demonstrable graphic design skills showcased in a strong portfolio. - Creative flair, versatility, conceptual and visual ability, and originality. - Effective interaction, communication, and presentation skills. - Proficiency in design software and technologies such as InDesign, Illustrator, After Effects, and Photoshop. - Attention to aesthetics and details. - Strong communication skills. - Methodical work approach and the ability to meet deadlines.,
As a Bilingual Customer Success Manager at Ideapoke, your primary role is to serve as the internal voice of the customer, collaborating with other teams to exceed customer expectations and find innovative ways to delight them. Your performance will be measured based on metrics related to customer on-boarding, product adoption, expansion, and retention. Your key roles and responsibilities will include: - Actively managing a portfolio of assigned accounts to ensure customers achieve positive business outcomes through Ideapoke's software and services. - Driving customer engagement with the software and services, fostering the development of power users within customer organizations. - Leading the renewal and churn management process for your portfolio of accounts, striving to exceed defined Customer Success performance metrics. - Designing and executing essential customer success processes such as onboarding, training, customer advocacy, and product adoption. - Proactively identifying customer expansion opportunities and churn risks. - Collaborating with the Marketing team to execute customer communication campaigns. - Providing ongoing customer feedback to the Ideapoke Product team. - Managing overall customer training processes, support systems, and internal Customer Success reporting. - Participating in special projects and organizational initiatives leveraging your deep product and customer knowledge. In this role, you will have the opportunity to: - Interact with clients from innovative organizations worldwide, exploring new technologies and business models in a dynamic environment. - Experience career progression in a fast-growing SaaS organization backed by leading investors, where you will contribute to developing new products and services in an innovative space. - Embrace your ambition by challenging the status quo and creating opportunities within Ideapoke. To excel in this role, you should bring: - Proven experience in managing international clients effectively. - A degree in BE or any science background, with an MBA being preferred. - 4 to 8 years of prior experience in customer success or account management, particularly within enterprise software or SaaS, with fluency in both Japanese and English. - A passion for new technologies and emerging business models. - Preferred understanding of the Japanese language and culture. Join Ideapoke and be part of a global, fast-growing startup that values innovation, growth, and making a difference.,