Operations Manager

Company Description

• Jijau Enterprises is a fast-growing company with two trusted brands:
• GomyGPS – AIS 140 GPS tracking, fleet solutions, and compliance services.
• SPDTG – AI-driven school management & RFID attendance solutions.
• We work with leading clients such as Everest Fleet (Uber’s largest fleet partner in India) and multiple schools & institutions across India.

Role Description

This is a full-time, on-site role located in the MBP Mahape Navi Mumbai for an Operations Manager. The Operations.

• Ensuring backend & field teams follow processes for renewals, new installations, agent orders, and payments.
• Building and maintaining Google Sheets / MIS dashboards for daily reporting.
• Preparing daily compliance reports for management.
• Supervising backend staff (renewal desk, new install desk, agents desk, accounts).
• Coordinating with technicians through the Dispatch Board and verifying job closure proofs.
• Monitoring agent credit & payment follow-ups to reduce financial risk.

Key Responsibilities

• Check all employee entries in MIS (Renewals, New Installs, Payments, Certificates).
• Track technician job allocation & proof submission.
• Generate and share Daily Report (by 7 PM) with management.
• Ensure payments are logged in MIS before closure (“No MIS, No Closure” rule).
• Monitor agent dues and trigger automated follow-ups.
• Conduct weekly staff training on SOP compliance.
• Identify process gaps and recommend improvements.

Qualifications

• Strong leadership, management, and team-building skills
• Strong knowledge of Google Sheets / Excel (formulas, pivot tables, dashboards).
• Excellent problem-solving and decision-making abilities
• Outstanding communication and interpersonal skills
• Ability to analyze performance metrics and implement improvements
• Proficiency in using operations management software.
• Minimum of 5 years of experience in operations management or a related field
• Bachelor's degree in Business Administration, Operations Management, or related field; advanced degree preferred
• Excellent communication & team supervision skills.

What we offer

Salary ₹25,000 – ₹30,000/month.

Opportunity to work with a fast-scaling company.

Growth path to Operations Head as company expands.