Observability Engineer

Observability Engineer

Location:

Job Summary:

Grafana Dashboard Specialist

Key Responsibilities:

Grafana & Observability:

• Design and implement visually compelling and data-rich Grafana dashboards for Observability.
• Integrate Grafana Cloud with data sources such as Prometheus, Loki, ServiceNow, PagerDuty, Snowflake, and AWS.
• Integrate telemetry data sources such as Tomcat, Liberty, Ping, Linux, Windows, and databases (Oracle, Postgres) via REST APIs.
• Create alerting mechanisms for SLA breaches, latency spikes, and transaction anomalies.
• Develop custom panels and alerts to monitor infrastructure, applications, and business metrics.
• Collaborate with stakeholders to define KPIs and visualization needs.
• Optimize dashboard performance and usability across teams.
• Implement and manage OpenTelemetry instrumentation across services to collect distributed traces, metrics, and logs.
• Integrate OpenTelemetry data pipelines with Grafana and other observability platforms.
• Develop and maintain OpenTelemetry collectors and exporters for various environments.
• Ensure monitoring solutions support high availability and performance.

DevOps & Automation:

• Architect, design, and maintain CI/CD pipelines using tools such as Jenkins, Bitbucket, and Nexus.
• Implement Infrastructure as Code (IaC) using Terraform and Ansible.
• Automate deployment, scaling, and monitoring of both cloud-native and on-premises environments.
• Ensure system reliability, scalability, and security through automated processes.
• Collaborate with development and operations teams to streamline workflows and reduce manual intervention.

Subject Matter Expert (SME) Responsibilities:

• Act as a technical advisor on automation and observability best practices.
• Lead initiatives to improve system performance, reliability, and developer productivity.
• Conduct training sessions and create documentation for internal teams.
• Stay current with industry trends and emerging technologies in DevOps and observability.
• Guide the adoption of OpenTelemetry standards and practices across engineering teams.
• Optimize monitoring processes and tools for greater efficiency and effectiveness.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience in DevOps, SRE, or infrastructure automation roles.
• 3+ years of hands-on experience with Grafana and dashboard development.
• Strong proficiency in scripting languages (Python, Bash, Go).
• Experience with monitoring tools (Grafana Cloud, Prometheus, Loki, Dynatrace, Splunk, etc.).
• Strong knowledge of CI/CD and cloud platforms (AWS and Azure).
• Expertise in Kubernetes, Docker, and container orchestration.
• Familiarity with security and compliance in automated environments.
• Hands-on experience with OpenTelemetry instrumentation and data collection.

Preferred Qualifications:

• Grafana certification or equivalent experience.
• Experience with custom Grafana plugins or panel development.
• Knowledge of business intelligence tools and data visualization principles.
• Contributions to open-source DevOps or observability projects.
• Strong communication and stakeholder management skills.
• Experience with OpenTelemetry Collector configuration and integration.
• Familiarity with distributed tracing concepts.

Observability, Grafana, and Automation

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”