Multimedia Project Manager

Job Description

Position Overview We are seeking an experienced Multimedia Project Manager to join our dynamic multimedia team, working closely with our Multimedia Learning Architect to deliver exceptional animation and video-based learning solutions for our clients. This role requires a project management professional with specific experience in multimedia production who can navigate the complexities of creative workflows while maintaining commercial focus and client satisfaction. The successful candidate will manage multiple concurrent projects, coordinate cross-functional teams, and ensure seamless delivery of high-quality multimedia learning content. Key Responsibilities Project Planning & Execution - Lead end-to-end project management for multimedia learning projects including animations, videos, and interactive content - Develop comprehensive project plans, timelines, and resource allocation strategies - Coordinate complex production workflows involving creative, technical, and instructional design teams - Manage project scope, budget, and deliverables to ensure on-time, on-budget completion - Implement project management methodologies tailored to multimedia production environments - Facilitate project kick-offs, milestone reviews, and post-project evaluations Client Relationship Management - Serve as primary client contact for project communications and updates - Manage client expectations regarding timelines, deliverables, and project scope - Conduct regular project status meetings and provide transparent progress reporting - Handle scope changes, client feedback integration, and change management processes - Build strong working relationships with client stakeholders at various levels - Ensure client satisfaction throughout the project lifecycle Team Coordination & Resource Management - Coordinate work across client PM, SMEs, multimedia specialists, animators, video producers, and instructional designers - Manage resource allocation and capacity planning across multiple concurrent projects - Facilitate collaboration between internal teams and external vendors/contractors - Support the Multimedia Learning Architect in team workflow optimization - Ensure clear communication channels and information flow across all project stakeholders - Manage project documentation and maintain organized project repositories - Coordinate with contractual/external resources for work allocation and tracking as per schedule Quality Assurance & Delivery - Implement quality control processes for multimedia deliverables - Coordinate review cycles, feedback incorporation, and approval processes - Ensure all deliverables meet client specifications and internal quality standards - Manage technical testing, user acceptance testing, and final delivery processes - Oversee version control and asset management throughout production - Facilitate handover processes and post-delivery support coordination Process Improvement & Efficiency - Identify opportunities to streamline project workflows and improve efficiency - Support implementation of new tools, technologies, and AI-enhanced processes - Contribute to the development of project management templates and best practices - Analyze project metrics and provide insights for continuous improvement - Collaborate with leadership on process standardization and optimization initiatives - Document lessons learned and share knowledge across the team Commercial Management - Monitor project budgets, track expenses, and manage cost control - Coordinate with finance teams on project billing and revenue recognition - Support proposal development with accurate effort estimates and timeline projections - Manage vendor relationships, contracts, and procurement processes - Ensure projects remain commercially viable while meeting quality expectations - Contribute to project profitability analysis and reporting Required Qualifications Education & Experience - Bachelor’s degree in Project Management, Business, Communications, or related field - 5+ years of project management experience, preferably in multimedia, creative, or learning content production - 3+ years managing animation, video, or e-learning development projects - Experience working in consultancy or agency environment - PMP, PRINCE2, or equivalent project management certification preferred Technical Skills - Proficiency in project management software (MS Project, Monday.com) - Understanding of multimedia production workflows and timelines - Familiarity with creative software and production processes (Adobe Creative Suite awareness) - Knowledge of learning and development project lifecycles - Experience with collaborative tools and document management systems - Basic understanding of web technologies and e-learning platforms Core Competencies - Strong organizational and time management skills with ability to manage multiple projects simultaneously - Excellent communication and interpersonal skills for client and team interactions - Problem-solving abilities and capacity to work under pressure - Attention to detail and commitment to quality delivery - Commercial awareness and budget management skills - Adaptability and flexibility in fast-paced, creative environments - Leadership skills and ability to influence without direct authority Preferred Qualifications - Experience with Agile or hybrid project management methodologies - Background in instructional design or educational technology - Knowledge of animation and video production timelines and processes - Experience with AI tools and automation in project workflows - Previous client-facing role in professional services - Understanding of learning analytics and measurement frameworks Key Success Metrics - Project delivery on time, within budget, and to quality standards - Client satisfaction scores and relationship strength - Team utilization and resource efficiency - Project profitability and commercial performance - Process improvement contributions and efficiency gains - Stakeholder feedback and communication effectiveness Working Relationships - Reports to: Learning Program Manager with a dotted line to the Multimedia Learning Architect - Collaborates with: Animation team, video production specialists, instructional designers, sales team, client stakeholders - Manages: Project timelines, vendor relationships, client communications What We Offer - Opportunity to work on cutting-edge multimedia learning projects - Collaborative work environment with creative and technical professionals - Professional development in emerging technologies and AI applications - Exposure to diverse clients and industries - Career progression opportunities within a growing consultancy - Competitive compensation and comprehensive benefits package - Flexible working arrangements and work-life balance support This role is ideal for a project management professional who is passionate about multimedia content creation and wants to contribute to innovative learning solutions while building strong client relationships and driving operational excellence.