21 Metrics Management Jobs

You will be working as a Specialist in the Retirement BPaaS team at FIS, where you will be responsible for handling high-complexity research, reporting, and special processing of retirement plan activities. Your role will involve collaborating with a group of less tenured plan administration staff on recordkeeping activities as assigned. **Role Overview:** As a Specialist in the Retirement BPaaS team at FIS, your primary responsibility will be to handle high-complexity research, reporting, and special processing of retirement plan activities. Additionally, you will work closely with less tenured plan administration staff on recordkeeping activities. **Key Responsibilities:** - Support meetin...

As a member of the Reward Finance and Accounting team, your role involves providing accounting and finance support for the Reward Function within the Human Capital Management Division. You will be responsible for managing the financial aspects related to Compensation, Benefits, and Mobility. This includes overseeing benefits such as healthcare, life/disability insurance, retirement expenses, and wellness programs. Additionally, you will manage the services required for employee relocation for international and domestic assignments. Your key responsibilities will include: - Participating in month-end accounting close activities - Analyzing P&L variances - Supporting balance sheet substantiati...

As a Vice President - AML Investigations, you will leverage your 15+ years of experience to oversee compliance operations at outsourced delivery centres in Chennai/Pune. Your primary responsibility will be to supervise AML (Transaction Monitoring) and Sanctions (Customer Screening and Transaction Screening) alerts investigations for multiple countries/regions. - Closely monitor and govern operations to ensure that the work product meets agreed KPIs in terms of timeliness and quality. - Support the execution of globally consistent procedures and governance frameworks. - Interact with Internal Audit and Testing teams, providing timely responses to RFIs and observations. - Provide day-to-day op...

Role Overview: As the Learning and Development Manager, you will be responsible for facilitating the Virtual Induction program for new employees in Mumbai, Delhi, and Bangalore. This includes creating a structured schedule and ensuring all new hires receive training on their job descriptions, Key Result Areas (KRAs), and Key Performance Indicators (KPIs). You will collaborate closely with senior leaders to enhance job descriptions, KRAs, and KPIs for team members while identifying their learning needs. Additionally, you will drive the learning strategy for Schbang Academy and design various learning solutions tailored for employees, managers, and leaders to prepare them for future challenges...

Role Overview: You will be responsible for effectively communicating with Japanese clients and managing project transitions. Your role will involve handling end-to-end project deliverables and ensuring smooth operations in a flexible shift environment. It is essential to be proficient in the Japanese language, have ITIL framework certification, and possess excellent interpersonal and presentation skills. Key Responsibilities: - Communicate effectively with Japanese clients - Manage project transitions and ensure seamless operations - Handle end-to-end project deliverables - Obtain ITIL framework certification and demonstrate knowledge of the IT field - Possess excellent interpersonal, coordi...

Role Overview: You will be responsible for providing support in Japanese language to Japanese clients and coordinating project transitions. Your proficiency in Japanese language up to N2 & N3 level, along with ITIL framework knowledge, vendor management skills, and experience in project transitions will be essential for this role. Additionally, your excellent interpersonal skills and ability to work in flexible shifts will contribute to the successful delivery of end-to-end project deliverables. Key Responsibilities: - Provide support in Japanese language to Japanese clients - Coordinate project transitions - Manage vendors and ensure effective vendor management - Handle reporting and metric...

Any graduate( Preferred with Japanese language skills) 03 to 05 Years of minimum experience Proficient in Japanese language(equivalent to N2 and above) ITIL framework certified with knowledge of IT field, aware with MS office Excellent interpersonal / coordination & presentation skills. Vendor management, Reporting, metrics management. Ready to work in flexible shifts as per project requirement Experience of dealing with Japanese client Experience in transitions of project (s) process Knowledge of handling end 2 end project deliverables BAU/Operation

As a Talent Acquisition Specialist, you will be responsible for managing metrics, evaluating the effectiveness of recruitment strategies, and understanding market drivers to identify new talent pools. Your role will involve developing sourcing strategies using various methods such as executive search, direct sourcing, and referrals. Working closely with hiring managers, you will review recruitment needs, optimize staffing solutions, and manage the cost of the staffing pipeline. Additionally, you will be tasked with overseeing innovative sourcing strategies to attract Design talent from diverse talent pools and advising leadership on Talent Acquisition issues and trends. Your key responsibili...

As a Transitions Associate at Accenture, you will be responsible for processing and coordinating the preparation and submission of firm-sponsored visa applications according to local country requirements and procedures. You will also be tasked with maintaining necessary visa/employment authorization documentation, monitoring expiration dates, and coordinating extensions when necessary. Additionally, you will interface with firm-sponsored visa applicants, permanent residency applicants, the Department of Immigration, inbound/outbound assignees, HR, and various vendors such as those handling immigration, taxation, relocation, and insurance. Your responsibilities will include reading, understan...

As a Scrum Master at our organization, you will be responsible for guiding Agile ceremonies and practices, providing coaching and support to ensure effective adherence to Agile principles, collaborating with Product Owners on backlog management, identifying and removing obstacles, fostering continuous improvement, managing relevant metrics, facilitating communication with stakeholders, resolving conflicts, and promoting Agile principles within the organization. Your key responsibilities will include guiding and facilitating Agile ceremonies such as daily standups, iteration planning, and iteration reviews to ensure the team's adherence to the SAFe framework. You will provide coaching, mentor...

The ideal candidate must possess knowledge relevant to the functional area and act as a subject matter expert, providing advice in the area of expertise while focusing on continuous improvement for maximum efficiency. It is crucial to maintain a high standard of delivery excellence, offer top-notch service quality, and cultivate successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should demonstrate the ability to break down complex problems into logical and manageable parts in a systematic manner, generate and compare multiple options, and set priorities to resolve issues. Proactivity is key, going beyond exp...

As a Team Leader - Operations at our company, you will play a crucial role in managing and leading a team within the Contact Centre/BPO/Call Centre environment. Your primary responsibilities will include educating, reminding, and reviewing team members on their Key Result Area (KRA) goals and targets. You will be expected to share the Engineer Scorecard with your team, ensuring individual awareness of KRA goals, targets, and current standings. Additionally, you will be responsible for organizing team meetings to address operational issues and strategize ways to achieve operational excellence. Managing the team's KRA goals and targets, taking ownership of escalated cases (both technical and p...

As a Program Manager, you will be responsible for overseeing the end-to-end delivery of digital transformation programs. This role involves collaborating with various stakeholders across different layers of implementation to ensure successful project outcomes. Your expertise in Agile methodology will be crucial, as you will be involved in product grooming, Agile ceremonies, collaborating with Technical Architects, development, testing, release, and maintenance of the product. Your experience in client management will be valuable, as you will be required to interact with clients for product requirement grooming, detailing, and managing the product development process. In addition, you will be...

You will be part of a community that values collaboration and teamwork, reporting to the Quality Supervisor with key partners being the Operations Team and Functional Operations Managers. Your main responsibilities will include analyzing patterns, risks, and trends in compliance case reviews to provide feedback for improving operational processes. You will also assist in updating workflows based on quality insights and contribute to activities related to internal control monitoring and improvement of fraud risk management. On a typical day, you will review alerts and cases processed by Agents from a customer due diligence (CDD) and enhanced due diligence (EDD) perspective, identifying gaps a...

As a DevOps Engineer at NTT DATA Business Solutions, your role involves implementing and maintaining cloud infrastructure to ensure the smooth operation of the environment. You will be responsible for evaluating new technologies in infrastructure automation and cloud computing, looking for opportunities to enhance performance, reliability, and automation. Additionally, you will provide DevOps capability to team members and customers, perform code deployments, and manage release activities. Your responsibilities will also include resolving incidents and change requests, documenting solutions, and communicating them to users. You will work on optimizing existing solutions, diagnosing, troubles...

The Reward Finance and Accounting team is responsible for managing the accounting, finance, and invoicing requirements of the Reward Function within the Human Capital Management (HCM) Division. This function encompasses Compensation, Benefits, and Mobility. The team provides support for Benefits and Mobility, which includes the oversight of various aspects such as healthcare, insurance, retirement expenses, and employee relocation services for both international and domestic assignments. The key responsibilities of the Reward Finance and Accounting team include collaborating with internal business managers, firmwide controllers, and divisional CFO teams. The team is primarily involved in fin...

As a Senior Technical Lead in Testing Services at Birlasoft Office in Hyderabad, India, you will have a crucial role in ensuring the end-to-end manual and automated testing of business solutions. Your responsibilities will encompass testing for functionality, performance, reliability, stability, compatibility, and integration with legacy and external systems. You will play a vital role in conducting testing gap analysis, defining quality standards, documenting test plans, scenarios, acceptance criteria, and final results. Your expertise will be utilized to build test automation artifacts, test big data accurately, execute and maintain manual and automation regression tests, and demonstrate d...

You will be responsible for the End to End Talent Acquisition Cycle for all levels of hiring. This includes interviewing candidates for defined positions in compliance with company policy and statutory/regulatory guidelines. You will collaborate with managers and stakeholders across different departments to understand requisitions, identify talent through networking and special pools, and recommend candidates for final processing after evaluation. Operating under minimal supervision, you will work as an Individual Contributor focusing on Bulk-Hiring, Lateral Hiring, Stakeholder Management, driving closures, and vendor management. Your main responsibilities will include: - Sourcing candidates...

This position is responsible for end-to-end talent acquisition cycle for all level hiring. You will be interviewing candidates for the defined positions in compliance with company policies and statutory/regulatory guidelines. Working closely with managers and stakeholders from different departments, you will understand the exact requisitions, identify talents through networking, special pools, etc., and recommend them for final processing post your evaluation. You will be conducting recruiting assignments as appropriate and should be able to operate efficiently under minimal supervision. This role is that of an individual contributor and includes responsibilities such as bulk-hiring, lateral...

As a Technical Architect, you will be responsible for implementing and maintaining the cloud infrastructure for GDP, ensuring the smooth operation of the environment, evaluating new technologies in infrastructure automation and cloud computing, and identifying opportunities to enhance performance, reliability, and automation. Your role will involve providing DevOps capabilities to team members and customers, as well as resolving incidents and change requests effectively. In addition to the above, you will also be required to document solutions and effectively communicate them to users. Your key responsibilities will include providing technology and architectural direction and guidance to the...

Employee Engagement Job Description Job Summary This role manages and develops employee engagement & experience strategy, communication efforts, design, and implementation of various programs across the Organization. Maintain reports and dashboards using BI tools and RFP submission Collaborate with various stakeholder teams to support, enhance, and track employee engagement initiatives by understanding the experiences of employee/manager perspective on a global scale. Professional Experience: 3+ years of relevant experience in corporate employee engagement initiatives with a minimum overall experience in HR of 5+ years. Business and Technical skills : Good Communication skill and interperson...