The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our Clients in US. Perform online research on criminal records. Quality check Follow quality guidelines and also achieve the targets set by the Team Leader. Follow the IT Policy and Data Security guidelines. Skills / Knowledge: Typing speed of 25 to 30 wpm / 90% accuracy. Ability to comprehend articulate Willingness to work in night shifts/rotational shifts Good communication skill High Customer Service orientation Eye for Detail Education: Graduation mandatory

Seeking applicants who have a passion for delighting customers, are comfortable bridging a role where you are communicating directly with a customer, while maintaining a back-office productivity focused role. Must love solving problems, building rapport with customers (internal + external), and are good with processes that are not always driven by a SOP, rather driven by critical thinking. Candidate should love working a fast paced and entrepreneurial environment with flexibility to have adjusted priorities that are determined by the customer. The mentality that We work to save our customers. We say yes more than we say no is necessary. Join us if you like the client and operations fulfillment this unique opportunity is a great blend between two worlds that don t normally intersect. Responsibilities: Schedule Drug /Clinical test Registrations for the candidates as per the client preference/instructions. Support Open Order Management activities. Must be a critical thinker, able to navigate through a problem or steps in a process without a SOP. Has an aptitude for highly technical and complex workflow environments. Is comfortable straddling an external customer and internal customers Can take feedback well and let feedback drive improvements in day-to-day work Will be responsible for managing inbound candidate phone calls: Must work from a professional environment with the ability and willingness to be logged onto phones to directly interface with candidate calls Will be responsible for managing inbound customer emails: Must be an effective communicator, with the ability to build rapport and de-escalate customer situations. Can influence, partner and be effective in working with many internal teams to get the job done. Is nimble, agile, comfortable with change, learning new things Communicate and interact with fulfillment departments/Vendors/Clinics regarding issues related to OHS open Orders to get results from Clinics Overall assistance in an effort to enhance and improve the rapid resolution of client issues and requests. Ensure that all requests and case management workflows are resolved in a timely manner to meet contractual SLAs and client expectations. Conduct client needs analysis presentations to management as requested Conduct and deliver additional projects as assigned by manager Handle additional responsibilities outside of standard daily support tasks. Taking ownership and driving client projects from beginning to end Assists with training of new employees Qualification Experience: - Minimum UG required - 1.5 yrs of experience in an International BPO/KPO or similar role Skills Required: Must be able to analyze a situation and respond quickly in a courteous and professional manner Must have excellent written verbal communication skills. Capable of handling a large number of calls and e-mails An individual who does well under pressure with time-sensitive projects Good interpersonal skills and critical thinking Ability to handle escalated issues in a timely and professional manner and remain calm.

The Compliance Officer will assist the Regional Compliance Officer in: (a). Ongoing compliance with all internal and external policies, laws, and regulatory constructs covering international data, privacy, and related security law and region-specific information security protocols related to the company s business service delivery and corporate governance practices. (b) Investigations (fraud, discrimination, bribery, and misconduct) including responses to the breaches. Essential Duties and Responsibilities: Assist the RCO in specific projects relating to the implementation of record retention, compliance tracking/monitoring, and Inadvertent disclosures. Research on laws for existing and new products and changes in the regulatory framework for South APAC Prepare and update training materials for the South APAC region. Compliance-related audit support and response to client questionnaires Job Qualifications: Graduation with bachelors degree in law 2-4 years in an SME/knowledge-based role Good Oral and Written Communication Attention to detail, Data Privacy maintenance Analytical and Logical Reasoning Adept with technology research tools Keen aptitude for the law and ability to undertake legal review Commercial awareness Data management Open to work in a 7 AM 4 PM schedule Willing to work in a remote setup Must be permanently residing in the Philippines

Experience in a 2nd line Technical Operations or Application Support role Familiarity with support processes, including Incident, Problem, Request, Event, and Change Management. Proven track record of delivering exceptional customer service to end users, with a focus on meaningful communication. Ability to troubleshoot basic to advanced computer operations and software issues. Proficient in database configuration changes (SQL, MongoDB, RDS). Strong knowledge of SQL and scripting languages. Understanding of software development practices, concepts, and technologies. Familiarity with technical and business environments and processes. Insight into the functional aspects and technical behavior of operating systems, development environments, and deployment practices. Self-motivated with a strong initiative and able to organize and correctly prioritize own work based on business impact or customer needs Experience with working on knowledge databases, capturing, updating or creating new articles What Were looking for: Proficient in database configuration changes (SQL, MongoDB, RDS) Experience in working with C#, .Net core/Framework, IIS, MS SQL, PowerShell Bachelor s degree in an IT related direction (computer engineering or any stream) Experience in software development and/or .Net application support. Strong analytical mind, you can quickly seize a situation. Flexible, autonomous and well-organized Strong knowledge of SQL

Responsible for assisting in the support of custom applications, monitoring critical logs, and working directly with users to troubleshoot and support incidents regarding custom applications and systems issues Collaborate with IT Ops team on, metrics reporting, operational dashboards Participate in the integration of Operational Dashboards, monitoring, alerting, reporting, with NOC and Call Center infrastructure Coordinate and ensure successful implementation and support of applications / network / infrastructure systems Continually adjust systems to optimize system performance and functionality Collect and publish IT metrics and use data to make process improvement recommendations Assist in the development, review and maintenance of clear and easily understood application and process documentation consistent with department standards Act as part of shift rotation in support of critical components of internally developed applications What You May Need to be Successful: Bachelors degree in Computer Science or related field or equivalent experience Experience in working with C#, .Net core/Framework, IIS, MS SQL, PowerShell Experience in software development and/or .Net application support. Strong analytical mind, you can quickly seize a situation. Flexible, autonomous and well-organized.

Delivered products and solutions through full SDLC process per business requirements. Understands and supports the existing application. Co-ordinates with Business/stakeholders to drive product delivery. Manages a team of 5+ developers. Strong communication skills. Follows good programming practices What You May Need to be Successful: Bachelors degree in Computer Science or related field or equivalent experience 7+ years hands-on experience in .NET and C# programming. 3+ years of cloud experience on AWS or equivalent. 3+ years of experience designing, building and supporting applications backed by RDBMS (MS-SQL, MySQL, etc.). Knowledge of NoSQL databases, like AWS DynamoDB, is a plus Experience with single page application frameworks (React/Angular/etc.) is a plus. Experience building and managing CI/CD pipelines. Strong troubleshooting skills. Willingness to learn new technologies and stay on top of emerging trends in the MS and AWS tech spaces. Someone who is self-driven and able to work independently with minimal supervision. Someone who is detail oriented and an analytical problem solver Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. What Are You Waiting ForApply Today! You have learned a little about us today we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

Develop cutting-edge, containerized REST APIs utilizing Angular JS/ React JS, Java / .NET Core for WebAPI framework with high quality and full test coverage Comfort working with GIT based source control in a collaborative environment Engage as a technical expert in an agile team environment Collaborate and communicate with the product team on user stories and propose designs Collaborate with the development team and assist developers on UI consistency Work in an Agile/Scrum development environment What You May Need to be Successful: Bachelors degree in Computer Science or related field or equivalent experience 5+ years developing enterprise SaaS applications utilizing Java, Angular JS / React JS (.Net as secondary skill) Strong understanding of SOLID design principles, Dependency Injection, micro services etc. Strong experience with: Building backend web services, including REST APIs, JSON, and XML Unit and integration test automation with XUnit, NUnit, RhinoMocks, MOQ, or equivalent tools Experience with UI Frameworks and UI automation scripts (TestCafe or similar) Experience with cloud-based technologies like AWS, Azure etc. Experience with Continuous Integration / Continuous deployment Good understanding of Restful APIs development in Java / .NET Core (good to have) for WebAPI Good understanding of programming languages like C# / Java and ability to follow quality coding standards. Experience with cloud-based application development, preferably utilizing AWS or Azure Experience with NLog, log4net, or similar logging frameworks Strong Communication Skills, ability to effectively and tactfully communicate orally and in writing. Strong at prioritizing tasks while working on multiple projects. Ability to work independently and drive projects from inception to delivery. Strong analytical and problem-solving skills. Detail oriented and highly organized. Experience with Groovy Scripting Experience with RDBMS, preferably MYSQL and SQL Server Experience with NoSQL DBs like DynamoDB, Redis Experience with Client-Side frameworks like AngularJS, ReactJS Experience with Project Management tools like Jira, confluence Experience with client side test case tools like testcafe will be a plus Experience with unit test cases tools for API Development will be a plus.

We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually. Who You Are: You are self-motivated and ready to roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion. As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal. An Innovator you see gaps in current processes or workflows as an opportunity to improve and try something new. A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. What Youll Do Responsibilities: Coding to technical specification. Migration of application and data to AWS Analyzing and resolving ongoing technical issues. Building and maintenance of applications. Working with team, writing maintainable and high-performance code. Keeping up with the trends in technology and being up for challenges. Performing code review, running regression, writing testcases in order to achieve highly scalable code. Learning new technologies based on requirement and implement in on going work. What You May Need to be Successful: Bachelors degree in Computer Science or related field or equivalent experience 8+ years of experience in C# .Net, .Net core 3.1, .Net 6.0 AWS/Azure Cloud, DEVOPS, Databases (SQL/Postgres) Exceptionally good full stack product developer with experience working on SQL, AWS. Experience with Restful Web Services, Web API. Experience working with XML/XSLT, HTML, CSS, JavaScript and jQuery. Basic Experience with selenium-with-python or python. Excellent Problem-Solving skills, R&D skills, should be able to work on new technologies. Excellent communication with offshore / onshore stakeholders. Any AWS/Azure Certification Flexibility to work with different time zone (To overlap with stakeholder timings)

You are self-motivated and ready to roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion. As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal. An Innovator you see gaps in current processes or workflows as an opportunity to improve and try something new. A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. What Youll Do Responsibilities: Update job knowledge by studying current QA tools, methodologies, and programming techniques. Participate in educational opportunities and read professional publications. Responsible for ensuring software is tested and deployments are supported in line with QA processes and business requirements to a high standard. Work closely with all stakeholders to understand the requirements from a business and system perspective Accurately analyse technical requirements to produce test estimates and approach per project, component or story. Actively contribute in SCRUM ceremonies (Planning, Review, Retrospective, Daily Stand up) Develop and execute test cases based on agile stories and documented business and system requirements. Maintain our legacy test suites including the update of data sets for testing. Develop and expand automated tests based on agile stories and documented business and system requirements. Enhance and maintain the existing Selenium - BDD Cucumber and PostMan/ReadyAPI/SOAPUI test automation suites. Perform regression, sanity, exploratory, load and performance testing to a high quality and within agreed timescales. Document, manage and support the resolution of defects that arise during testing Report defects in the defect management tool (JIRA/DevOps/AzureDevOps) in a clear manner and communicate any issues that may affect the agreed deadline to the line manager as soon as they are known. Liaise with the necessary parties during the testing life cycle to ensure that the implementation is delivered on time and of expected quality. Produce clear reports of the testing conducted to the stakeholders of the project. Identify any risks and escalate to relevant stakeholder and Line manager Produce quality test documentation (Test Plans, Test Scripts, and Traceability) to audit standards. Enhance the QA team processes through knowledge shares between team members and contributions to QA improvement sessions which includes evaluating and performing proof of concepts for new tools and processes. Mentor and support junior/ software testers including reviewing test documents, defects and reports to ensure QA standards are adhered to Adopt a professional approach and behavior when dealing with the business and user community. Assist others (incl. customers) outside of QA with UAT/ integration testing where required and ensure work is carried out to the QA standards, be that on-site or off-site. Lead by example and demonstrate commitment to hitting deadlines Carry out additional duties as directed in line with business needs as required by your line manager/ QA manager. Provide out of hours support as required. What You May Need to be Successful: Bachelors degree in Computer Science or related field or equivalent experience 3 to 5+ years of QA experience 2 + years as a full-time automation engineer Experience working in an Agile development environment (Scrum or Kanban preferred) QA Automation platforms and technologies including CI/CD level automation integration Agile software development methodology (Scrum or Kanban preferred) Functional testing methods and techniques Good understanding of Test Analysis and acceptance criteria process SQL and Database tools (MS SQL Server Management studio) Test Analysis and Test Scripting Agile SCRUM DevOps/Jira Reporting and Stakeholder Communication WDIO/JavaScript but can have Selenium WebDriver /JAVA BDD - Cucumber, BDD Scripting Framework Maintenance and Improvements CI/CD Automation Integration and Tools (Jenkins/TeamCity) REST and SOAP API testing using tools such as PostMan/SOUPUI/ReadyAPI Microsoft Azure Fundamentals Excellent English, written and verbal communication skills Effectively meet deadlines and troubleshoot issues while handling multiple priorities Self-motivated with a high degree of initiative Ability to get the job done in time. With strong sense of urgency. Strong problem solving and analytical skills Outstanding attention to detail Strong team player, willing to learn and share experience with other team members Demonstrates ability to learn quickly within a continually changing, challenging environment

You are self-motivated and ready to roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion. As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal. An Innovator you see gaps in current processes or workflows as an opportunity to improve and try something new. A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. What Youll Do Responsibilities: Coding to technical specification. Migration of application and data to AWS Analyzing and resolving ongoing technical issues. Building and maintenance of applications. Working with team, writing maintainable and high-performance code. Keeping up with the trends in technology and being up for challenges. Performing code review, running regression, writing testcases in order to achieve highly scalable code. Learning new technologies based on requirement and implement in on going work. What You May Need to be Successful: Bachelors degree in Computer Science or related field or equivalent experience 5+ years of experience in C# .Net, .Net core 3.1, .Net 6.0 AWS/Azure Cloud, DEVOPS, Databases (SQL/Postgres) Exceptionally good full stack product developer with experience working on SQL, AWS. Experience with Restful Web Services, Web API. Experience working with XML/XSLT, HTML, CSS, JavaScript and jQuery. Basic Experience with selenium-with-python or python. Excellent Problem-Solving skills, R&D skills, should be able to work on new technologies. Excellent communication with offshore / onshore stakeholders. Any AWS/Azure Certification Flexibility to work with different time zone (To overlap with stakeholder timings)

Job Overview: The primary responsibility for the position is to verify the employment and education background of the applicants who apply for the jobs with our Clients in the United States. The verifications are done at our Mumbai Bangalore sites, India Search the web to find the listings for universities, colleges and companies. Initiate verification calls to verify the credentials of the applicants. Send written verification requests and faxes for verifications as per the policies of the institutions/organizations. Enter appropriate verified data into the system and generate a report. Follow quality guidelines and achieve the targets set by the Team Leader. Share necessary Information to update the Database in case of any changes/updates Follow the IT Policy and Data Security guidelines . Mentor new joiners and conduct regular Quality check Skills / Knowledge: Typing speed of 20 wpm /90% accuracy Ability to comprehend articulate Willingness to work night shifts Experience: Minimum 6 months experience, in an International BPO/KPO Education: HSC / Diploma (10+3) / Graduate

The primary responsibility for the position is to verify the employment and education background of the applicants who apply for jobs with our Clients at US. The verifications are done at our center in Mumbai, India. Roles Responsibilities: Search the web to find the listings for universities, colleges and companies. Initiate verification calls to verify the credentials of the applicants. Send written verification requests and faxes for verifications as per the policies of the institutions/organizations. Contacts the Applicants, Clients through Phone/Emails. Should be able to process Complex Tasks. Enter appropriate verified data into the system and generate a report. Follow quality guidelines and also achieve the targets set by the Team Leader. Also follow the IT Policy and Data Security guidelines. Mentors New Joiner Quality check. Contact Client Applicants through Email/ Phone Skills Required: Good English language skills - both written verbal Under-Graduate - minimum qualification 1 year BPO/KPO/Customer Service or similar background Flexible to work in rotations shifts/night shifts Attention to Detail

Job Overview: The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our Clients in US. Perform online research on criminal records. Quality check Follow quality guidelines and also achieve the targets set by the Team Leader. Follow the IT Policy and Data Security guidelines. Skills / Knowledge: Typing speed of 25 to 30 wpm / 90% accuracy. Ability to comprehend articulate Willingness to work in night shifts/rotational shifts Good communication skill High Customer Service orientation Eye for Detail Education: Graduation mandatory

The qualification and competencies required for this position will be: Experience 1-3 years Competency Critical Thinking , Analytical mind, Problem solving approach, Matured and Accountable Education Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards Good English communication skills (Verbal written) Typing speed 30WPM with 90% accuracy They should be willing to work in rotational night shifts (US) rotational week offs. Candidates with an availability of 15 days or less will be preferred This will be a work from office model (WFO) Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer Interview Rounds will include, every round will be conducted basis the scores of the previous round: First Round: HR Screening through Video Conference Second Round: online assessment (aptitude, reasoning, English language, typing test) through Video Conference Final Round: MS Teams based Video Conference - Operations Round

The qualification and competencies required for this position will be: Experience 1-2 years Education Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards Excellent English communication skills (Verbal written) Typing speed 30WPM@90% accuracy They should be willing to work in rotational night shifts (US) rotational week offs. Candidates with an availability of 15 days or less will be preferred This will be a work from office model (WFO) Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer We offer attractive monthly incentives slabs based on performance

We are seeking a for a Senior IAM Engineer is responsible for the development, implementation, and maintenance of the FAs IAM program. The successful candidate will have experience with SOX & FTC compliance specifically around IAM controls. To be successful in this role, a good candidate should have experience in Microsoft Purview and Entra Identity Management & Application Integration. Good experience in knowledge of SOX compliance (User Access Review, UAR), knowledge and experience in 3rd party product integration to the current FA environment and experience in handling and managing data protection of products (specifically email protection)Who You Are: You are self-motivated and ready to roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion. As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal. An Innovator you see gaps in current processes or workflows as an opportunity to improve and try something new. A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.What You'll Do Responsibilities for Senior IAM Engineer: -Assist in developing and implementing policies, procedures, and guidelines related to IAM.Implement and manage access controls, including role-based access control (RBAC), segregation of duties (SoD), and least privilege.Establish identity governance frameworks and conduct periodic access reviews to ensure compliance with SOX regulationsCollaborate with internal and external auditors to provide documentation, evidence, and support during SOX audits.Oversee user lifecycle management processes, ensuring timely provisioning and de-provisioning of user access rights.What You May Need to be Successful:Bachelor's degree in engineering or technology or equivalentMinimum 4 - 6 years (s) of experience in hands-on experience in managing information securityFamiliarity with cloud IAM solutions (Azure AD, SailPoint, Zilla, etc)Knowledge of regulatory requirements beyond SOX that may impact IAM (GDPR, HIPAA)Experience with scripting and automation for IAM processes (PowerShell, Python, etc)Proficiency in analyzing IAM-related data to identify trends, anomalies, and areas of improvement in compliance monitoring and reporting.Strong communication skills to effectively present IAM-related information, compliance reports, and recommendations to management, auditors, and stakeholders.

Perform online research on criminal records. Quality check Follow quality guidelines and also achieve the targets set by the Team Leader. Follow the IT Policy and Data Security guidelines. Skills / Knowledge: Typing speed of 24 wpm / 90% accuracy. Ability to comprehend & articulate Willingness to work in night shifts Good communication skill High Customer Service orientation Email Etiquettes Critical thinking Attention to detail Analytical/Problem solving Troubleshooting ability Multi-tasking Ability to make appropriate business judgment Ability to work under pressure and within strict timeline Experience: 6 Months to 1 year experience preferred Education: Undergraduate/Graduate

Process assigned vendor account invoices for payment according to company policy by verifying documentation of charges and services. Provide customer service to vendors and company departments by researching requests for information and queries. Maintains Accounts Payable invoice batch entry, post batches and correct batch posting issues. Cross train in processing invoices for key accounts i.e. laboratory charges by accurate coding, verification of contracted pricing. Pull information for support team to notify vendors of need for additional required documentation such as Breath Alcohol Test forms, Chain of Custody forms, etc Multi-task between multiple systems to research discrepancies while processing invoices Ability to identify and manage multiple priorities Other duties as assigned Education Bachelor of Commerce (B.com & BBM) / Master of Business Administration (MBA) (preferred) Experience: 0 to 1 Year of Experience in Accounts Payable / Fresher Other Knowledge, Skills, Abilities or Certifications: Great Plains, Oracle EBS, Bill.com, Yooz, Docupage.