Market Research US Shift

About Us:

Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience. We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year. At ClickPost, we are a rapidly growing SaaS company dedicated to transforming the logistics and post-purchase experience for e-commerce brands. Our cutting-edge platform helps brands streamline operations, drive growth, and deliver delightful customer experiences. We’re a team that thrives on innovation, collaboration, and a passion for delivering outstanding value to our clients.

About Role
We are seeking a detail-oriented and analytical Market Research Analyst with proven experience in the USA market/domain to support our sales and marketing teams with high-quality research, data analysis, and actionable insights. The ideal candidate will have hands-on expertise in market sizing, competitor analysis, data mining, lead generation, and USA-specific industry trends. This role is critical in driving informed decision-making and supporting our business growth strategies in the US region.

Key Responsibilities:

• Collect and analyze data on US consumers, competitors, and marketplace trends; transform data into actionable insights, reports, and presentations.
• Conduct secondary research for the USA market, including market sizing, estimation, and forecasting.
• Take full ownership of research deliverables, ensuring timely and accurate reports tailored for the US sales and business development teams.
• Provide in-depth competitive analysis of US companies, including pricing models, go-to-market strategies, operational methodologies, and positioning.
• Build and maintain a comprehensive database of US-based target companies and decision-makers across industry verticals.
• Perform regular data cleansing to ensure data quality, accuracy, and relevance.
• Design and implement lead generation strategies tailored to the US market using modern research tools.
• Collaborate with sales and marketing teams to design and execute US-specific outreach campaigns.
• Utilize US-focused data sources and tools (LinkedIn Sales Navigator, Crunchbase, ZoomInfo, Statista, IBISWorld, etc.) for effective data sourcing.
• Automate workflows for data enrichment using Google Sheets, Excel macros, or scripts.
• Track and report on email marketing and lead performance analytics for the US region.

Required Skills & Qualifications:

• Proven experience in market research, lead generation, or business intelligence with a focus on the USA domain.
• Proficient in Google Sheets, Microsoft Excel (Advanced), MS Word, and PowerPoint.
• Strong experience with USA-focused tools like ZoomInfo, LinkedIn Sales Navigator, Crunchbase, Apollo.io, and other lead-gen platforms.
• Excellent analytical, communication, and problem-solving skills.
• Strong organizational skills with keen attention to detail and accuracy.
• Familiarity with email marketing, US CRM systems, and campaign tracking tools is a plus.
• Ability to work independently and collaboratively in a fast-paced, US client-facing environment.
• Bachelor’s degree in Business, Marketing, Economics, or a related field.

Nice-to-Have:

• Experience in B2B research or working with SaaS / Tech clients in the USA market.
• Prior exposure to data automation, AI tools, or custom API integrations for lead/data sourcing.

Shift Requirement:

Candidates must be comfortable working in the Evening 3:00 PM – Night 2:00 AM IST shift to align with USA business hours.

Why join ClickPost:

Our vision is to revolutionize the post-purchase experience for e-commerce companies globally. We operate in a fast-growing market, and we recently raised $6 million in a funding round led by Inflexor Ventures and Athera Venture Partners. This new investment will help us accelerate our growth, scale our platform, and enhance our product offerings. You can read more about our latest funding here.With this funding, we are poised for rapid expansion and continue to solidify our leadership position in the logistics and e-commerce sectors, driving innovation and operational excellence.

Job Type: Full-time

Pay: ₹400,000.00 - ₹650,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Ashoknagar, Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):

• Do you have hands-on experience conducting market research, lead generation, or competitor analysis specifically for the USA market?
• Are you proficient in using tools like LinkedIn Sales Navigator, ZoomInfo, Crunchbase, or Apollo.io for US-based lead generation and market research?
• Are you comfortable working the full US shift from 2:00 PM to 12:00 AM IST

Experience:

• Market research: 3 years (Required)

Language:

• English (Required)

Work Location: In person