Manager - Sales

Key Responsibilities

Sales and Business Development

• Develop and execute a strategic sales plan to achieve company growth targets in freight forwarding services.
  
• Identify and qualify new leads and prospective customers in targeted verticals (e.g., manufacturing, retail, automotive, pharma).
  
• Conduct regular client visits, presentations, and negotiations to close business deals.
  
• Manage the entire sales cycle from prospecting to contract negotiation and onboarding.
  
• Build and maintain a strong sales pipeline using CRM tools and generate periodic performance reports.
  

Client Relationship Management

• Serve as the primary point of contact for key clients, ensuring high levels of customer satisfaction.
  
• Understand clients supply chain needs and provide tailor-made logistics solutions, including multimodal transport, warehousing, customs clearance, and value-added services.
  
• Proactively resolve client issues and facilitate operational coordination with internal teams (operations, customs, documentation, etc.).
  

Market Research & Strategy

• Monitor market trends, competitor activities, and customer behavior to identify business opportunities and threats.
  
• Analyze freight rates, global trade developments, and regulatory changes to advise clients and optimize pricing strategies.
  
• Collaborate with management to define pricing strategies and product offerings based on market intelligence.