Expo Freight

Key Responsibilities Sales and Business Development Develop and execute a strategic sales plan to achieve company growth targets in freight forwarding services. Identify and qualify new leads and prospective customers in targeted verticals (e.g., manufacturing, retail, automotive, pharma). Conduct regular client visits, presentations, and negotiations to close business deals. Manage the entire sales cycle from prospecting to contract negotiation and onboarding. Build and maintain a strong sales pipeline using CRM tools and generate periodic performance reports. Client Relationship Management Serve as the primary point of contact for key clients, ensuring high levels of customer satisfaction. Understand clients supply chain needs and provide tailor-made logistics solutions, including multimodal transport, warehousing, customs clearance, and value-added services. Proactively resolve client issues and facilitate operational coordination with internal teams (operations, customs, documentation, etc.). Market Research & Strategy Monitor market trends, competitor activities, and customer behavior to identify business opportunities and threats. Analyze freight rates, global trade developments, and regulatory changes to advise clients and optimize pricing strategies. Collaborate with management to define pricing strategies and product offerings based on market intelligence.