Manager- HRBP

Job Title: Manager – HR Business Partner

Job Location: Chennai

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2024” by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 5,200 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.

As Manager - HR Business Partner, you will be responsible for managing the employee life cycle from onboarding to offboarding, including employee engagement, policy implementations, and governance. Lead on all HR matters for the business unit by acting as a trusted advisor and internal consultant to Leadership on human capital management matters.

Key Responsibilities:

• Understand the business unit’s commercial strategy, activities and needs and connect with them to provide specific HR solutions Focus on aligning the HR strategy to the business strategy and practices to support robust business growth, reinforce a culture of
• performance and align with Group HR policy
• Use business understanding and data analytics, develop HR strategy and actionable HR insights and solutions to drive initiatives that benefit and align to the business strategy
• Build a high-performance culture by delivering programmes that recognise and reward critical skills, capabilities, experience and performance, and ensure that reward systems are market based and Equitable pay
• Ensure that in all aspects of employee experience is positive and engagement efforts are driven across the organisation
• Create a comprehensive and sustainable employee engagement strategy
• Collaborates with COEs to leverage their expertise in strengthening HR services and offerings Monitors HR service resolution and ensures adherence to service level agreements
• Constantly evaluates HR service delivery effectiveness and opportunities for enhancement, accountable for improvement outcomes. Makes a significant contribution to the HR technology roadmap
• Builds a culture of continuous improvement to deliver more efficient and effective global processes, consistent (and improved) employee experience and delivering HR service excellence
• Ensures a high level of HR data quality is maintained.

Required Skills/Abilities:

• Graduate (bachelor’s degree from a recognized University in any discipline)
• 5 to 8 years progressive HR, project management, HRIS experience, ideally in an international organization Strong experience working in partnership with leaders and colleagues to drive results
• Experience interacting with all levels of management/staff and across organizational lines
• Experience implementing diverse and high impact HR initiatives to support organizational objectives Excellent influencing, leadership, communication skills - particularly within matrix style organizations Experience presenting to different audiences verbally, in writing and in presentation formats
• Experience working with detailed information and numerical data and presenting it in a way that is easily understood by people at different levels in the organization
• Experience with event management
• Identifying opportunities for continuous improvement, based on feedback, stakeholder engagement, trend analysis, etc Experience in change management to improve efficiency and effectiveness

Join our team at DHL Global Forwarding, Freight (DGFF), Shared Services (GSC), a Great Place to Work certified organization and as a part of a forwarding division, proud recipient of multiple prestigious awards, including Top Employer in India, Top Employer Asia Pacific, and Top Employer Global.