Manager | Business role | Delhi | SAP

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential

Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.

The Team

Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Work you’ll do

The primary role is to make immediate, direct contributions to enhancing our clients’ competitive position and performance in ways that are distinctive, innovative, and sustainable.

To do this, one must perform the following activities within the firm:

We are seeking a dynamic and detail-oriented Sales Operations Specialist (Manager Level) to support and scale SAP sales operations across the APAC region. The role is central to driving operational excellence, supporting revenue growth initiatives, and ensuring seamless collaboration between Sales team across Deloitte Asia Pacific.

The ideal candidate will bring strong business acumen, excellent communication and negotiation skills, and proven experience in managing sales operations across a fast-paced, multi-country environment.

Key Responsibilities

• Sales Planning & Forecasting:
• Support SAP APAC sales pipeline management, and quarterly business reviews. Partner with country sales leads to improve forecast accuracy and performance tracking.
• Process Optimization:
• Drive standardization and automation of sales processes across APAC to enhance efficiency and data visibility. Identify gaps, recommend improvements, and implement best practices.
• Data Analytics & Reporting:
• Build and maintain dashboards to track key KPIs – bookings, pipeline coverage, win/loss ratios, and productivity metrics. Present insights to leadership for data-driven decision-making.
• Collaboration & Stakeholder Management:
• Work closely with cross-functional teams (Delivery, Marketing, Finance, HR) to support regional business objectives and ensure smooth execution of go-to-market plans.
• Sales Enablement & Governance:
• Coordinate regional sales training, certifications, and compliance requirements. Ensure sales teams are equipped with the right tools, templates, and collateral to succeed

Key Competencies

• Communication & Articulation: Exceptional verbal and written communication skills; ability to interact confidently with senior stakeholders.
• Negotiation & Influence: Adept at managing complex deal governance, influencing cross-functional decisions, and supporting commercial discussions.
• Analytical Thinking: Strong data interpretation skills with the ability to generate insights and present them in a compelling narrative.
• Collaboration: Proven ability to work across geographies and time zones, driving alignment across diverse teams.
• Results Orientation: Strong ownership mindset with a focus on execution excellence and continuous improvement.

Required Qualifications

• Bachelor’s or Master’s degree in Business Administration, Sales, Finance, or related field.
• 10+ years of experience in Sales Operations, Business Operations, or Commercial Management, preferably in a technology, consulting, or B2B services organization.
• Demonstrated experience supporting multi-country APAC operations or regional sales enablement.
• Strong understanding of sales processes, pipeline management, and CRM systems (Salesforce, SAP C4C, or equivalent).

Personal attributes

• Communication: Excellent written and oral communication skills; able to engage with multiple levels of the organization
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; remains calm, effective and practical when dealing with ambiguity; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty
• Self Confidence

• Good interpersonal skills

• Ability to collaborate and communicate with stakeholders and external parties.

• Excellent communication skills - written and oral in English

• Large degree of flexibility and the ability to work under strong time pressure
• Inspire and motivate team.

Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

• • Actively focuses on developing effective communication and relationship-building skills
  • Builds own understanding of our purpose and values; explores opportunities for impact
  • Understands expectations and demonstrates personal accountability for keeping performance on track
  • Understands how their daily work contributes to the priorities of the team and the business
  • Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the

Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone's Welocmes.... entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview Tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.