Meet Our Team
The Accounts Receivables team holds a pivotal position within the company, overseeing collections from the Company’s customers. A team of 11 seasoned collectors yielding consistent results in meeting cash goals while driving efficiencies and effectiveness.
Picture Yourself At Pega
Pega is changing the way the world builds software. Our goal is to be the world's number-one CRM SaaS company. In this Manager role, you will help us be part of a winning team in Cash Collections, handle escalations and query resolution, drive efficiencies and effectiveness, share best practices, and drive lean projects. You will also drive cash flow and standardize processes and initiatives for efficiency.
What You'll Do At Pega
- We are a part of finance operations – Accounts receivables, maintaining customer receivables and cash flow.
- The team takes ownership of contacting customers about their open balances and ensuring any issues are addressed on a timely basis to enable payment of invoices to Pega.
- Liaise with various internal stakeholders, such as billing, training, account management teams, and business officers, to ensure proper contracts, renewals, and invoices are provided.
- Ensure cash flow is met, escalate high-risk and long-pending issues with higher management, and involve legal teams as applicable
Who You Are
- Seasoned and talented professionals with good communication, analytical, and problem-solving skills enable us to reach out to our clients to ensure payments are made on a timely basis, which would directly impact the cash flow for the organization.
What You've Accomplished
- Bachelor's degree in finance, accounting, or a related field.
- Minimum of 10 years of experience in collections.
- Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities.
- Proven track record of reducing delinquency rates and improving cash flow.
- Ability to lead and motivate a team. Deep understanding of credit risk management.
- Experience with credit scoring models and financial analysis.
- Knowledge of relevant laws and regulations.
- Proficiency in Microsoft Office and credit management software
- Attention to detail and accuracy. Strong organizational and time management skills.
- Ability to develop and implement effective credit and collections strategies.
- Experience with ERP systems. Ability to analyze and interpret financial data.
- Ability to work independently and as part of a team. Continuous improvement mindset.
Pega Offers You
- Gartner Analyst acclaimed technology leadership across our categories of products.
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Job ID: 22254