Posted:2 days ago|
Platform:
On-site
Full Time
We are seeking an organized and detail-oriented Learning & Development (L&D) Operations Specialist to manage the backend operations, systems, and processes that enable seamless execution of our learning programs. This role will play a critical part in coordinating learning calendars, managing platforms, ensuring data integrity, reporting outcomes, and enhancing the learner experience across the organization. You will work closely with the L&D team, business units, HR partners, and external vendors to ensure timely, efficient, and high-quality delivery of learning initiatives.
— including scheduling, registrations, logistics, communication, and stakeholder alignment — to ensure smooth execution.
● 6–10 years of experience in L&D operations, program coordination, or HR shared services, preferably in a fast-paced or tech-driven environment
● Hands-on experience with Learning Management Systems (LMS) and/or Learning Experience Platforms (LXP), with a solid understanding of content setup, user management, and reporting
● Strong proficiency in Excel, dashboarding, and reporting tools, along with the ability to analyze learning data, extract insights, and present recommendations for continuous improvement
● Excellent organizational and coordination skills with the ability to manage multiple learning programs, timelines, and stakeholders simultaneously
● Working knowledge of learning technology infrastructure — including virtual lab setup, cloud-based environments (e.g., AWS, Azure), and tools needed for technical or hands-on training sessions
● Effective communication and stakeholder management skills to collaborate with internal teams, external partners, and learners
● High attention to detail, process orientation, and commitment to operational excellence
● Bachelor’s degree required; background in Human Resources is preferred
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