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Learning & Development Operations Specialist

Learning & Development Operations Specialist

Sigmoid

10 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform:

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Skills Required

learning development reports data integrity reporting coordination training scheduling logistics communication management content analytics report metrics leadership invoicing optimization governance compliance audit certification tracking documentation support forecasting reconciliation collaboration finance excel dashboarding analyze extract technology aws azure

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Learning & Development Operations Specialist

Experience:

6–10 Years

Location:

India, Bangalore

Reports To:

Head of Learning & DevelopmentRole OverviewWe are seeking an organized and detail-oriented Learning & Development (L&D) Operations Specialist to manage the backend operations, systems, and processes that enable seamless execution of our learning programs. This role will play a critical part in coordinating learning calendars, managing platforms, ensuring data integrity, reporting outcomes, and enhancing the learner experience across the organization. You will work closely with the L&D team, business units, HR partners, and external vendors to ensure timely, efficient, and high-quality delivery of learning initiatives.Key Responsibilities

Program Coordination and Execution

Own the end-to-end coordination of training programs — including scheduling, registrations, logistics, communication, and stakeholder alignment — to ensure smooth execution.

Platform and Tool Management

Manage learning systems (LMS/LXP) and other digital platforms, ensuring accurate setup of learning journeys, timely content uploads, user management, and system hygiene.

Reporting and Analytics

Track, maintain, and report key learning metrics such as participation, completion, feedback, and impact data. Generate dashboards and insights for leadership reviews and program evaluation.

Vendor and Partner Management

Coordinate with external training partners, consultants, and vendors for program delivery, invoicing, scheduling, and feedback collection.

Process Optimization and Governance

Standardize operational processes, templates, and SOPs across learning initiatives. Ensure compliance with internal policies, audit requirements, and data privacy norms.

Certification Management

Manage end-to-end certification processes for various learning programs — including tracking learner eligibility, maintaining certification records, and setting up re-certification or renewal cycles as needed. Ensure timely and accurate documentation to support internal reporting, audit requirements, and employee recognition.

Budget and Resource Tracking

Support budget management through cost tracking, forecasting, and reconciliation of training spends in collaboration with the Head of Learning & Development with finance and procurement.

Qualifications & Skills

6–10 years of experience in L&D operations, program coordination, or HR shared services, preferably in a fast-paced or tech-driven environment
Hands-on experience with Learning Management Systems (LMS) and/or Learning Experience Platforms (LXP), with a solid understanding of content setup, user management, and reporting
Strong proficiency in Excel, dashboarding, and reporting tools, along with the ability to analyze learning data, extract insights, and present recommendations for continuous improvement
Excellent organizational and coordination skills with the ability to manage multiple learning programs, timelines, and stakeholders simultaneously
Working knowledge of learning technology infrastructure — including virtual lab setup, cloud-based environments (e.g., AWS, Azure), and tools needed for technical or hands-on training sessions
Effective communication and stakeholder management skills to collaborate with internal teams, external partners, and learners
High attention to detail, process orientation, and commitment to operational excellence
Bachelor's degree required; background in Human Resources is preferred

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Learning & Development Operations Specialist