Learning and Development Coordinator

Job Description:

About AML RightSource

We are AML RightSource, the leading technology enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio and operating across the world, AMLRS provides custom solutions to financial institutions, FinTechs, money service businesses, and corporations.

Using a blend of highly trained anti-financial crime professionals, cutting edge technology tools, and industry leading consultants, AML RightSource assists clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs. We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals.

About the Position:

The Learning and Development Coordinator will have the responsibility for developing and executing on strategies to improve engagement, with our newly hired employees and Ready For Allocation Team (RFA). The RFA team is comprised of employees waiting for appointment to a client focused team, that typically have just completed new hire training or are in transition between clients. This also includes the employee on bench waiting for the allocation to projects and aligned with the company’s policies. The position will be highly focused on managing programs designed to foster a positive work environment for newly learned subject matter skills, managing PTO and personal administrative requirements.

Primary Responsibilities:

To perform the job successfully, an individual will retain accountability for the following Key Result Areas (KRAs)

KRA #1 RFA Management

• Manage RFA administrative routine responsibilities
• Oversee RFA team transitions and work closely with resourcing to ensure efficient project staffing changes
• Collaborate daily with Learning and Development team to deliver professional development opportunities to encourage continuous learning and development
• Work with HR to ensure timely and professional offboarding

KRA #2: Employee Experience and Culture

• Support the organization's employees in developing awareness, comfort, and confidence to address and champion equity in all aspects of the organization.
• Foster and support a culture of continuous feedback and growth by creating active feedback loops to ensure we are thoughtfully scaling our culture and processes as we grow.
• Enhance and manage programs and initiatives that focus on promoting employee appreciation and recognition.
• Lead and organize internal efforts to produce live, virtual, and hybrid events that provide meaningful experiences for employees.

Qualifications:

• Bachelor’s Degree or equivalent experience
• Strong interpersonal skills, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities
• Protect data privacy and sensitive employee information
• Proficiency of Workday HRIS, PTO management, etc.
• Technical proficiency of Microsoft Suite
• Project management skills, ability to influence and connect people to resources to drive department objectives

Normal Working Hours and Conditions

• Core business to be performed outside of normal business hours based on Company operations across different time zones. Travel also may be required.
• Local business to be performed

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.