Lead Operations

Job Title: Lead – Operations West India
Department: OperationsLocation: [base Location Padgha Bhiwandi]Employment Type: Full-time

About the Role:

The Lead—Operations will be responsible for overseeing the entire logistics and supply chain process—from sourcing to delivery. This role demands strong operational expertise, leadership skills, and a results-driven approach to ensure seamless coordination between warehouse, transportation, and dispatch functions. The ideal candidate should be adept at driving efficiency, monitoring performance, and achieving revenue targets while maintaining service quality and compliance standards.

Key Responsibilities:

Lead and supervise day-to-day logistics operations, including warehouse management, dispatch coordination, and transportation scheduling.
Oversee the entire supply chain process from sourcing to final delivery, ensuring cost-effective and timely execution.Plan, monitor, and optimize daily logistics operations to achieve operational excellence and customer satisfaction.Manage transportation operations, ensuring vehicle availability, route planning, and delivery efficiency.Coordinate with internal departments (Finance, Customer Service) and external vendors to maintain smooth operations.Track and monitor key performance indicators (KPIs) such as delivery timelines, cost efficiency, and service quality.Analyze performance data and prepare revenue and operational reports for management review.Identify areas of process improvement and implement strategies to enhance productivity and reduce operational costs.Lead, train, and motivate the operations team to meet individual and departmental goals.Ensure compliance with company policies, SOPs, and government regulations related to logistics and transportation.Manage and monitor inventory levels, ensuring accuracy and timely replenishment. Handle operational escalations and ensure prompt resolution of issues impacting delivery or service.

Qualifications & Experience:

Bachelor’s degree in logistics, supply chain management, business administration, or a related field (MBA preferred).
8 years of experience in logistics or supply chain operations, with proven experience in a leadership or supervisory role.Strong understanding of logistics operations, warehouse and dispatch coordination, and transportation management.Experience in end-to-end supply chain oversight, including sourcing, storage, and delivery. Proficient in MS Excel and logistics management systemsExcellent communication, analytical, and leadership skills.Ability to manage multiple priorities in a fast-paced environment.

Key Skills & Competencies:

Leadership & Team Management
Warehouse & Dispatch CoordinationTransportation & Route ManagementSupply Chain OptimizationPerformance Monitoring & ReportingProcess Improvement & Cost ControlData Analysis & Decision MakingRevenue & KPI Tracking

Work Schedule:
Full-time, with flexibility to work extended hours or weekends during peak operational periods.

Job Types: Full-time, Permanent

Pay: ₹450,000.00 - ₹625,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person