Job Summary : We are seeking a dynamic and results-driven Sales Professional to grow our client base and drive revenue for our logistics services. The ideal candidate will have experience proven track record in B2B sales and client acquisition from logistics background. Key Responsibilities : 1. Identify and generate new business opportunities in domestic logistics. 2. Develop and maintain strong relationships with key clients and industry stakeholders. 3. Understand client requirements and recommend suitable logistics. 4. Prepare and present commercial proposals and negotiate contracts. 5. Meet monthly, quarterly, and annual sales targets. 6. Collaborate with operations and customer service teams to ensure smooth onboarding and service delivery. 7. Maintain a strong pipeline using CRM tools and provide timely reports and forecasts. 8. Stay up to date with market trends, competitor activities, and industry developments. Requirements : * Bachelor’s degree in business, Marketing, Logistics, or a related field. * 2–5 years of sales experience in logistics, freight forwarding, or supply chain (Senior roles may require 5–10 years). * Strong understanding of import/export processes, and transportation modes. * Excellent communication, negotiation, and presentation skills. * Self-motivated, target-oriented, and able to work independently. * Proficiency in CRM software and Microsoft Office Suite. * Valid driver’s license and willingness to travel, as required. Preferred Qualifications : * Existing client base or network. * Knowledge of ERP/SCM systems is a plus. What We Offer : * Competitive salary with performance-based incentives * Opportunity to work with a fast-growing and reputable logistics company * Career growth and professional development Supportive and collaborative work environment Job Types: Full-time, Permanent Compensation Package: Performance bonus Schedule: Day shift Work Location: In person
Job Title: IT Coordinator Location: Mumbai Department: Information Technology Reports To: Senior IT Manager Job Summary We are seeking a detail-oriented and proactive IT Coordinator to support our internal software systems and IT asset management processes. This role involves close collaboration with the Senior IT Manager to facilitate software development initiatives, provide technical support to staff, conduct employee training sessions, and manage IT assets throughout their lifecycle. The ideal candidate will possess strong communication skills, technical proficiency, and a commitment to maintaining efficient IT operations. Key Responsibilities 1. Collaboration and Development Support · Work under the guidance of the Senior IT Manager to coordinate software development projects. · Assist in planning, testing, and deploying internal software solutions. · Communicate project updates and gather feedback from stakeholders to ensure alignment with organizational goals. 2. Technical Support and Issue Resolution · Serve as the first point of contact for staff inquiries related to internal software applications. · Diagnose and resolve technical issues promptly to minimize downtime. · Document common problems and solutions to build a knowledge base for future reference. 3. Employee Training and Onboarding · Develop and deliver training programs for employees on the use of internal software systems. · Create user manuals, guides, and other instructional materials to support learning. · Conduct onboarding sessions for new hires to familiarize them with IT resources and protocols. 4. IT Asset Management · Maintain accurate records of all IT assets, including hardware and software inventories. · Coordinate the procurement, deployment, and decommissioning of IT equipment. · Ensure compliance with software licensing agreements and manage renewals as needed Qualifications · Bachelor’s degree in information technology, Computer Science, or a related field. · Familiarity with software development processes and project management methodologies. · Strong understanding of IT asset management principles and best practices. · Excellent problem-solving skills and the ability to work collaboratively in a team environment. · Effective communication skills, both verbal and written. Job Type: Full-time Pay: ₹11,183.15 - ₹20,000.00 per month Benefits: Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person
Job Summary: We are looking for a proactive and detail-oriented Key Account Executive – Operations to manage the end to-end operational activities for strategic clients. In this role, you will act as the primary operational liaison, ensuring smooth coordination, timely execution of logistics services, and a high standard of customer satisfaction. You will work closely with internal departments and external partners to ensure service excellence and continuous improvement. Key Responsibilities: 1. Customer Support & Escalation Management o Address and resolve customer inquiries and escalations via email and phone. o Coordinate pickups and deliveries for major clients, ensuring timely and efficient service. 2. Operational Reporting & Performance Analysi s o Prepare and analyze service level performance reports, sales data, and reports on shortages, excesses, and damages to assess regional performance. o Investigate and resolve issues related to Proof of Delivery (POD) discrepancies, including shortages, excesses, and damages. 3. Warehouse & Dispatch Coordination o Collaborate with warehouse teams to address dispatch-related queries and complaints, ensuring smooth operations. 4. Vendor & Transportation Management o Coordinate with vendors and vehicle owners to manage transportation logistics effectively. o Ensure compliance with service agreements and maintain strong vendor relationships. 5. Operational Reviews & Communication o Organize and lead conference calls for operational reviews, facilitating communication between departments. o Monitor the Head Office operations team, reporting any issues or challenges to senior management. 6. Client Relationship Managemen t o Develop and maintain strong relationships with key clients and industry stakeholders. o Collaborate with sales and customer service teams to ensure seamless onboarding and service delivery . Qualifications : • Bachelor’s degree in business, Logistics, Supply Chain Management, or related field. 4+ years of experience in Key Account Executive Operations or client servicing preferably in logistics. Strong understanding of logistics operations. Excellent communication, negotiation, and interpersonal skills. Proficient in CRM systems and MS Office (Excel, PowerPoint, Word). Ability to multitask and manage priorities in a fast-paced environment. Preferred Skills : Experience with international logistics. Knowledge of Incoterms, trade compliance, and transportation regulations. Proficiency in additional languages (depending on regional needs). What We Offer : Competitive salary and performance-based incentives. Professional development and growth opportunities. Dynamic and collaborative work environment. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person
Job Summary: We are looking for a proactive and detail-oriented Key Account Executive – Operations to manage the end to-end operational activities for strategic clients. In this role, you will act as the primary operational liaison, ensuring smooth coordination, timely execution of logistics services, and a high standard of customer satisfaction. You will work closely with internal departments and external partners to ensure service excellence and continuous improvement. Key Responsibilities: 1. Customer Support & Escalation Management o Address and resolve customer inquiries and escalations via email and phone. o Coordinate pickups and deliveries for major clients, ensuring timely and efficient service. 2. Operational Reporting & Performance Analysi s o Prepare and analyze service level performance reports, sales data, and reports on shortages, excesses, and damages to assess regional performance. o Investigate and resolve issues related to Proof of Delivery (POD) discrepancies, including shortages, excesses, and damages. 3. Warehouse & Dispatch Coordination o Collaborate with warehouse teams to address dispatch-related queries and complaints, ensuring smooth operations. 4. Vendor & Transportation Management o Coordinate with vendors and vehicle owners to manage transportation logistics effectively. o Ensure compliance with service agreements and maintain strong vendor relationships. 5. Operational Reviews & Communication o Organize and lead conference calls for operational reviews, facilitating communication between departments. o Monitor the Head Office operations team, reporting any issues or challenges to senior management. 6. Client Relationship Managemen t o Develop and maintain strong relationships with key clients and industry stakeholders. o Collaborate with sales and customer service teams to ensure seamless onboarding and service delivery . Qualifications : • Bachelor’s degree in business, Logistics, Supply Chain Management, or related field. 4+ years of experience in Key Account Executive Operations or client servicing preferably in logistics. Strong understanding of logistics operations. Excellent communication, negotiation, and interpersonal skills. Proficient in CRM systems and MS Office (Excel, PowerPoint, Word). Ability to multitask and manage priorities in a fast-paced environment. Preferred Skills : Experience with international logistics. Knowledge of Incoterms, trade compliance, and transportation regulations. Proficiency in additional languages (depending on regional needs). What We Offer : Competitive salary and performance-based incentives. Professional development and growth opportunities. Dynamic and collaborative work environment. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person
As a Key Account Executive Operations, you will be responsible for managing end-to-end operational activities for strategic clients. Your role will involve acting as the primary operational liaison, ensuring smooth coordination, timely execution of logistics services, and maintaining a high standard of customer satisfaction. Collaboration with internal departments and external partners will be key to ensuring service excellence and driving continuous improvement. Your key responsibilities will include addressing and resolving customer inquiries and escalations, coordinating pickups and deliveries for major clients, preparing and analyzing service level performance reports, investigating and resolving Proof of Delivery (POD) discrepancies, collaborating with warehouse teams for dispatch coordination, and managing transportation logistics effectively by coordinating with vendors and vehicle owners. You will also be tasked with organizing and leading conference calls for operational reviews, monitoring the Head Office operations team, developing and maintaining strong relationships with key clients and industry stakeholders, and ensuring seamless onboarding and service delivery by collaborating with sales and customer service teams. To excel in this role, you should hold a Bachelor's degree in business, Logistics, Supply Chain Management, or a related field, along with 4+ years of experience in Key Account Executive Operations or client servicing, preferably in logistics. Strong understanding of logistics operations, excellent communication, negotiation, and interpersonal skills, proficiency in CRM systems and MS Office, and the ability to multitask and manage priorities in a fast-paced environment are essential qualifications. Preferred skills include experience with international logistics, knowledge of Incoterms, trade compliance, and transportation regulations, as well as proficiency in additional languages based on regional needs. In return, we offer a competitive salary, performance-based incentives, professional development and growth opportunities, and a dynamic and collaborative work environment. This is a full-time position with a day shift schedule and requires in-person work at the designated location.,