Lead - Office Administrator

About the Role:

We are seeking an experienced professional to lead our Administration and Infrastructure Management team. The ideal candidate will be a Key Driver in managing technical services, soft services, travel, transportation, safety, and regulatory compliance. With hands-on experience in HR activities and a proven track record across diverse industries including IT/ITES, Education, E-Publishing, and Media, this role demands a dynamic leader who thrives in multitasking and operational excellence.

Key Responsibilities:

Operational Execution

• Oversee daily operations across housekeeping, security, electrical, transport, travel, food & beverages, and internal requests.
  
• Manage procurement, stock, and vendor coordination for smooth administrative operations.
  
• Implement and monitor cost control measures.
  

Facility Management

• Lead office renovations and space planning for business expansion.
  
• Coordinate with internal stakeholders to align infrastructure with business needs.
  
• Maintain parking, workstation allocation, and asset management.
  

Employee Engagement & Support

• Organize internal and external employee engagement activities.
  
• Manage travel bookings, visa processing, and coordination with HR for interviews, onboarding, and exit processes.
  
• Handle delivery and collection of employee assets.
  

Safety & Compliance

• Manage e-waste and scrap disposal in compliance with regulations.
  
• Oversee BCP, fire safety protocols, and quarterly safety drills.
  
• Conduct vendor calibration and monthly review meetings.
  
• Act as SPOC for ISMS compliance and audit readiness (ISO & SOC).
  

Documentation & Reporting

• Prepare and maintain SOPs, MIS reports, and cost-saving analyses.
  
• Track AMC contracts and ensure timely renewals.
  
• Generate reports for top management on budgeting, planning, and execution.
  

Administrative Support

• Provide high-level support to senior management including research, report preparation, and scheduling.
  
• Supervise clerical staff and ensure smooth administrative workflows.
  
• Handle service bills, invoice verification, and monthly consumption reports.
  

Why Join Us?

• Opportunity to lead a core function impacting business continuity and employee experience.
  
• Work in a dynamic environment with cross-functional collaboration.
  
• Be part of a team that values innovation, efficiency, and excellence
  

• Bachelor’s degree in Business Administration, Management, or related field.
  
• 10+ years of experience in administration and infrastructure management.
  
• Strong leadership and negotiation skills.
  
• Proficiency in MS Office, HRMS, and facility management tools.
  
• Excellent communication, multitasking, and problem-solving abilities.
  
• Experience in handling audits, compliance, and vendor management.