Job
Description
FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions. Job Description Value Preposition The Credit Administration Business Risk and Controls Analyst will assist his/her manager in all aspects of risk management activities over regulatory compliance, Issue Management and Resolution. The primary responsibilities of this role will be in assisting business during audits and manages issues throughout its lifecycle from identification, documentation, root cause analysis, impact assessment, remediation plan / execution, validation, and closure. Additionally, this role may perform risk advisory services on projects impacting the Credit Administration area, as needed. This role will partner with business owners, IT owners and audit teams and play a critical role in the successful delivery of Credit Administration’s Risk and Controls program. Job Details Position Title: Lead Analyst - Credit Risk & Controls Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About The Team Our team brings together diverse expertise in risk management, process optimization, and control systems. With a collaborative approach and commitment to excellence, we specialize in aligning enterprise risk frameworks with operational needs to deliver resilient and effective solutions for our organization. Impact Your work will ensure audit processes and findings are executed according to regulatory and internal audit standards. You will translate complex audit methodologies and results to both technical and non-technical stakeholders, enhancing transparency and cross-functional understanding. Your coordination will significantly improve audit readiness. Your expertise will drive efforts to streamline audit tracking systems, extracting meaningful insights from audit data and timely resolution of Audit findings. Key Deliverables Support and coordinate audits across credit functions and act as liaison between business units and internal auditors. Own and manage audit projects from scheduling to delivery including conducting of walkthroughs, tracking audit requests, and ensure timely delivery of audit-related deliverables. Assist credit business units in preparing for audits and responding to auditor queries. Identify potential gaps in credit business processes and collaborates with control owners to design controls that are efficient and address control documentation requirements for management review controls and information provided by entities (e.g. spreadsheets reports, queries and code logic). Issue management. Work with credit business units to draft appropriate action plans for identified issues. Understand audit requirements related to those issues and assist in drafting responses. Manage, track, and close issues, assisting in the implementation of action plans. Act as a bridge between the audit team and the credit business unit, ensuring effective. Skills and Qualification (Functional and Technical Skills) Functional Skills Strong Stakeholder Management: Ability to build strong relationships and work effectively across different business units and audit teams. Excellent Communication: Skilled in translating complex audit requirements into clear, actionable guidance for business teams. Project & Program Management: Proficiency in managing multiple audits simultaneously, with strong organizational and time-management skills. Risk & Control Awareness: Deep understanding of risk management principles, control frameworks (e.g., COSO), and the credit business process lifecycle. Problem Solving: Ability to quickly assess gaps, understand root causes, and collaborate on remediation strategies. Attention to Detail: Ensuring documentation, controls, and responses are thorough, accurate, and audit compliant. Technical/Business Skills Proficiency in Documentation and Collaboration Tools Familiarity with Audit Management Systems Understanding of Internal Audit Standards Knowledge of Risk & Controls Frameworks Awareness of Regulatory and Compliance Requirements Credit Business Process Knowledge Data Handling and Reporting Skills Relationships & Collaboration Reports to: Director - Risk & Quality Assurance Partners: Senior Manager Credit Admin, Risk Associates and cross-functional teams Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. Show more Show less
