L2 Network Support Engineer

Role Summary

(a) Title: Sr. Network Engineer

(b) Business/Function: Network & Communication

(c) Location: Bhubaneswar

(d) Reports to: Manager

(e) Team: Network - Operations

(f) Summary:

1) The candidate will be supporting the Data Center and Production Network Operations

2) Monitor, track, fix and report the health status of Datacenter Network

Additional Information

(a) Responsibilities:

1) Strong troubleshooting skills across LAN and WAN environments.

2) Hands-on expertise in SD-WAN solutions, MPLS networks, and routing protocols (BGP, EIGRP, OSPF).

3) In-depth knowledge of Internet, Wi-Fi, and wireless technologies.

4) Strong knowledge of TCP/IP, OSI models, and IP SLA concepts.

5) Configuration, Monitoring & Troubleshooting of Networking devices (Switches, Routers of leading OEMs like CISCO, Juniper etc.).

6) Should support a heterogenous network infrastructure consisting of Routers, Switches, Data Canter Networking, Load balancers etc.

7) Securing Network Systems by establishing and enforcing policies, defining and monitoring access.

8) Network Operations - Network configuration, IP assignment, monitoring, Firmware upgrades, Manage and maintain Network ISP services, Fault handling and escalation (identifying and responding to faults on Network & Network devices, liaising with 3rd party suppliers/vendors for services and its management).

8) Timely resolution of calls / incidents related to all network issues within defined timelines.

9) Regular Patching of all provisioned Network & Security devices

10) Vendor Management and Asset & Inventory Management.

11) Proficiency in managing and securing Data canter networks.

12) Ability to design and document complex network architectures (HLD/LLD).

13) Support Regular VA scans and its remediation based on the priorities of all provisioned Network & Security devices.

14) Familiarity with security appliances and practices for data centre applications.

15) Periodic communication with vendors/NE's for regularly updating work progress on the tickets and service requests.

16) Excellent communication and reporting skills, with proficiency in preparing dashboards and presentations.

Requirements

(a) Education: B.E/ B.Tech/M.Tech/MCA (Computer/IT)/B.Sc (Computers)

(b) Experience:

1) 4 plus years of working experience on large complex enterprise networks. - Mandatory

2) Must have hands-on experience in protocols/technologies like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory

3) Experience in Software Defined Network (SDN) & SD-WAN. - Mandatory

4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory

5) Configuration experience on Network management and monitoring tools - Mandatory

6) Experience in conducting regular Network performance review, Network analysis and running detailed Network improvement plans with Network Providers. - Mandatory

7) Experience on Network Management tools like Cisco ISE, DNAC. - Mandatory

8) Experience in Solution Design and Architecture assessment of large networks - Desirable

9) Experience in Security devices - Added advantage

10) Experience in dealing with banks / financial institutions /NBFCs networks - Added advantage

(c) Certifications:

1) CCNP - Mandatory

2) ITIL Foundation - Desirable

(d) Knowledge:

1) Understanding of OSI model and TCP/IP protocol (IPv4 & IPv6) - Mandatory

2) Knowledge on network capture / analysis tools like Wireshark - Mandatory

3) Knowledge in Network Management and Monitoring tools such as Solarwinds. - Mandatory 4)Excellent interpersonal, written and verbal communication skills along with quick learner. - Mandatory

5) Knowledge of Software Defined Network (SDN) & SD-WAN. - Desirable

6) Knowledge on Network & Security devices like firewalls, WAFs, L3 & L2 switches, LBs. - Desirable

7) Knowledge on Cloud Networking - Desirable

8) Knowledge of Network Security devices - Added advantage

9) Knowledge of Network Wireless technologies

(e)Technical Skills:

1) Routing & Switching - Mandatory

2) Software Defined Network (SDN) & SD-WAN - Mandatory

3) MPLS Technology - Mandatory

5) Network Monitoring and Management tools - Mandatory

6) MS Office & MS Visio - Mandatory

7) Network Security - Firewalls, IDS/IPS, Proxy - Desirable

8) VPN technologies - Added advantage

9) Wireless - Added advantage