KPMG Global Services | HR Transformation Consultants

Established in 2008, KPMG Global Services (KGS) India is a strategic global delivery organization that works with over 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements.

The KGS India journey has been one of consistent growth, with a current employee count of c.22,000, operating from eight locations in India — Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida, Kolkata and Pune. KGS provides a range of Advisory, Tax and Audit support services to KPMG firms around the world, offering opportunity everywhere with us to make your mark.

Reflecting a sharp focus on our people, as part of KPMG in India, we are rated among the top 10 Best Companies in India for women and as Champions of Inclusion by Avtar and Seramount. We are also rated as a Gold Employer for our LGBTQ+ inclusive practices and policies by India Workplace Equality Index (IWEI). In addition, we have been ranked as the #1 employer for women and best companies for policies on Diversity and Inclusion, by ASSOCHAM (The Associated Chambers of Commerce & Industry of India).

KGS has been recognized for the ‘Most Impactful Women Empowerment Initiative (Corporate for the and Most Impactful Skill Development Programme Initiative of the year during the India Social Impact Awards 2024. We are also a LEED and ISO 14001:2015 (Environmental Management System (EMS)) committed to making a positive impact on people and the planet.

Location

Experience

Education

The individual will support HR process transformation client engagements across geographies. In this role, the individual will have an opportunity to work across a number of different projects, utilizing their knowledge and experience of the HR function and delivery of HR services and technology. The individual should be prepared to work in a dynamic environment with changing requirements and frequent interactions with onsite engagement teams and clients.

You would need knowledge and skills in HR Transformation, Target Operating Model, HR Process Designs and Workforce Experience Transformation.

As an HRT Consultant, you will support in delivery of complex projects including developing key client deliverables, preparing client reports and presentations, and liaising with senior leadership and external advisors.

• Supports HR Process redesign & process improvement
• Improves overall HR operational efficiency through various interventions, including technology (interview guide, work activity analysis, synthesis of information, report and so forth)
• Conducts HR Benchmarking and Research
• Demonstrates proficiency in stakeholder analysis, job impact assessment, communication planning, change measurement (change readiness/surveys, business readiness) and additional experience in culture and change diagnostics
• Demonstrates proficiency in HR organization design analysis and process designing using ARIS / Visio
• Exhibits understanding of various survey tools including Qualtrics
• Prepares proposals by determining concept, gathering and formatting information, writing drafts, and obtaining approvals
• Drives communications with the onshore stakeholders using different media (emails, calls, VC etc..) to ensure there are no gaps
• Takes complete ownership for standalone deliverables, managing the relationship with the client that significantly contributes to the overall success of the project
• Supports capability building and demand generation and identifies areas where KGS can provide support to other member firms
• Understands business priorities and challenges to predict future HRT needs and anticipate strategic opportunities
• Clearly communicates HRT recommendations and uses strong persuasive skills to successfully present ideas and recommended actions
• Embrace a culture of innovation, demonstrating curiosity and applying creative thinking to resolve client issues and needs
• Take complete ownership for standalone deliverables, managing the relationship with the client that significantly contributes to the overall success of the project
• Responsible to contribute to build the project pipeline throughout the year which will help in staffing of KGS resources on the projects
• To take responsibility for a skill set/ technical area and create opportunities to generate additional revenue/ billable hours with new clients or existing ones

Qualification:

• Familiarity and proficiency in Microsoft Word, Excel, PowerPoint, Qualtrics, OrgVue and Survey designing tools such as Survey Monkey / Survey Gizmo
• Experience in org development & design – experience in designing/assessing/developing changes plans for both the core elements of an organization – structures, frameworks, systems, policies and the inter – personal elements of an organization – culture, capability, values, behaviors, and relationships
• Experience in project managing/change managing an org design initiative/restructure/reorg
• Stakeholder management and communication skills, both written and oral
• Presentation skills to communicate change strategies and recommendations resulting from analysis
• Strong organizational skills and the ability to prioritize work in order to meet strict deadlines
• Possess a learning mindset and embrace complex problem-solving opportunities
• Highly self-motivated and have the ability to work collaboratively within a team environment

Additional Requirements:

• Experience of working with US/UK and multi-Geo clients will be an added advantage
• Seeks regular feedback and changes behavior to improve performance as appropriate
• Acts in accordance with legal, regulatory, and internal risk management requirements
• Excellent written and verbal communication skills to clearlyarticulate the businesschallenges and explain proposed solutions