637 Kpi Monitoring Jobs - Page 18

Role & responsibilities Lead a team of 15-20 analysts, drive SLA/KPI adherence, and support delivery excellence • Serve as client-facing SPOC and manage updates, requests, and escalations • Monitor performance, conduct regular coaching, and implement feedback mechanisms • Ensure compliance, risk management, and process improvement initiatives • Maintain real-time communication with clients, internal teams, and stakeholders . Preferred candidate profile People management and delivery ownership • Client and stakeholder communication • SLA/KPI tracking and escalation handling • MS Excel & PowerPoint proficiency • Coaching and performance monitoring 2-4 years of experience in people management o...

You will be responsible for executing the sales strategy to drive revenue growth. You will own and control direct costs related to sales delivery, particularly human resource-related costs. Collaborating with the Cluster Manager and Corporate teams, you will analyze data, develop lead generation marketing opportunities, review membership products, scripts, and narratives for the customer, and provide feedback based on the voice of the customer. Supporting the success of tech products in your area through advocacy and training will also be a key aspect of your role. Developing a positive working relationship with hotel/client teams and highlighting the program's contributions and performance ...

As a Manager of Purchase at our Satara Plant, you will play a crucial role in the Supply Chain/Procurement department. Your primary responsibility will be to source, negotiate, and procure raw materials, bought-outs, and project-specific items. You will be tasked with developing and managing vendor relationships to ensure timely delivery and quality compliance. It will be essential for you to maintain cost-effectiveness and continuously strive to improve the purchase cost per Cr of sales. In this role, you will be expected to implement and monitor purchase Key Performance Indicators (KPIs) such as PO lead time, delivery adherence, and price variance. Collaboration with the design, stores, an...

You will be responsible for learning the company's products, services offerings, features, and pricing to effectively communicate them to potential clients. Your duties will include setting up sales department KPIs, communicating with clients to understand their goals and objectives, and monitoring and reporting on KPIs regularly. It will be essential for you to stay up to date with the industry situation, benchmarks, latest sales trends, and best practices. Creating a motivational and healthy atmosphere for sales representatives will be a key aspect of your role. You will also need to identify opportunities for product and service up-sell, monitor competition, and find prospective customers...

The position of Team Lead-OTC at Bunge involves supporting the Credit to Cash (CTC) function by managing billing, debit and credit notes, cash application, customer clearing, running reports, and dispute management. You will be responsible for ensuring daily review and clearing of unapplied and advanced cash, maintaining processing quality, and having end-to-end knowledge of the Credit to Cash process in SAP environment. As the first point of contact for escalations related to OTC processes, you will apply industry best practices to drive continual improvement. Your main accountabilities will include measuring, analyzing, and reporting internal KPIs to monitor OTC activities, identifying una...

As a Product Manager, you will be responsible for leading the development and launch of innovative products to drive business growth and stay aligned with market trends. Your role will involve managing the product lifecycle, creating strategies, and ensuring seamless cross-functional collaboration to deliver impactful solutions. You will lead the product development process from ideation to launch, with a specific focus on mobility solutions. This includes creating detailed product roadmaps that are in line with organizational goals. Additionally, you will conduct market research, competitive analysis, and review customer feedback to inform product decisions. A key part of your responsibilit...

We’re hiring Branch Managers! 5+ yrs in travel Industry. Lead branch operations, drive sales in visas, ticketing & holidays, Monitor KPIs and manage a dynamic team, GDS knowledge, strong leadership. English & regional language is must; Hindi a plus.

Responsibilities: * Lead Kaizen events, implement Six Sigma projects & drive continuous improvement culture. * Manage client relationships, create project reports & present findings via PowerPoint. Food allowance Travel allowance House rent allowance

Key Responsibilities Design, implement, and manage PMS in alignment with organizational goals. Ensure timely goal-setting, mid-year, and annual performance reviews. Conduct PMS training for managers and employees. Track performance data and prepare dashboards. Facilitate creation, alignment, and periodic review of KRAs & KPIs. Collaborate with department heads to ensure KPIs are SMART (Specific, Measurable, Achievable, Relevant, Time-bound). Maintain KRA/KPI tracking files (Excel/HRMS). Analyse KPI trends and support in performance improvement planning Identify training needs through TNI/TNA methods. Create and maintain an annual training calendar. Coordinate with internal/external trainers ...

Responsibilities Oversee the day-to-day operations of the Incident Management Team Act as a senior agent who will drive customer satisfaction through customer support Act as a mentor and provide oversight, coaching, and training to IM staff Be the point of contact when it comes to technical escalations Record and track team SLAs and workflows Provide support where needed for both internal and external customers. Clearly communicate escalated issues to Tier 3 and product managers as needed On-board all new IM team members Assist in the creation of the team KPIs as well as monitor and report on results Ensure that all customer inquiries and issues are solved correctly and in a prompt and profe...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. The Service Delivery Manager - R2A oversees financial operations, ensuring accurate reporting, compliance, and analysis. They manage contract performance, resolve complex issues, and drive profitability. Through innovation, risk mitigation, and team leadership, they enhance service quality and ...

As a Director of Sales & Marketing for TriNet in India, you will play a crucial role in leading strategic revenue operations and marketing initiatives. Your responsibilities will include managing a team to drive revenue functions, optimizing data-driven processes, implementing B2B demand programs, and building CRM processes to support lead management and campaign tracking. You will define KPIs, monitor performance metrics, and champion continuous process improvement, while developing and executing marketing strategies aligned with business objectives. Your role will involve leading and mentoring a team of revenue and marketing professionals, recruiting and developing high-performing team mem...

As an Executive in Manufacturing Excellence (ME) at our company located in Irbid, Jordan, you will report to the Manager of ME and be an integral part of the Manufacturing Excellence department. Your primary responsibility will involve assisting in the implementation of continuous improvement strategies, supporting data-driven decision-making processes, and working collaboratively with cross-functional teams to enhance operational efficiency. This position is tailored for individuals who are enthusiastic about lean manufacturing, automation, and process optimization within the apparel industry. Your key responsibilities will include actively participating in the implementation of Lean, Six S...

Perpex Insights is looking for a dynamic and result-driven Business Consultant cum Operations Manager to lead and streamline B2B service operations. The ideal candidate should possess strong organizational skills, excellent communication abilities, and a strategic mindset. Key Responsibilities: - Oversee the smooth functioning of B2B service operations. - Analyze business processes to identify areas for improvement. - Coordinate between departments to ensure timely service delivery. - Manage client communications and foster strong business relationships. - Develop and implement operational strategies to drive business growth. - Monitor key performance indicators (KPIs) and prepare performanc...

Job Title: Manager - Sales Operations Location: Kolkata, India Company: Salescom Services Pvt ltd Shift Timings: 1:15 PM to 10:30 PM IST Working Days: Mon to Friday Employment Type: Full Time On-Site Industry: Telecommunications, Security and Managed IT Who are we: Salescom Services Private Limited is a hundred percent subsidiary of a British Technology business. We provide IT, security and Telecommunication products and services to Enterprise and SMEs. We as an organization value people who bring forth a combination of Talent, proactiveness and a never say never attitude! We enable you with the right kind of knowledge and skills that will help you develop into a productive and outstanding p...

P2P Team Lead with strong experience in P2P cycle, T&E claims processing, Stakeholder management, Master Data management, People management, SLA/KPI management, Governance, Process improvement, SAP knowledge preferred Key Accountabilities: The person will be responsible for leading and driving the accounts payable department, is ultimately responsible for the efficient management of the P2P process - Vendor invoice processing, Vendor invoice & T&E payment, Vendor query, Vendor Reconciliation, Reporting, T&E claim processing, Vendor and customer master data request. Ensuring SLAs and KPIs are met and focus on continuous improvement. Domain knowledge of Accounts Payables - P2P Cycle, Invoices,...

Lead GenAI Delivery Experience :10_12 years Location : Bangalore, Pune, Noida, Gurugram We are looking for a dynamic and experienced Pod Lead to manage the delivery and execution of GenAI projects for our key clients. The role requires strong project management, client interaction, and team leadership capabilities to ensure high-quality, timely, and value-driven AI solutions. Experience Required: 8-12 years ( with at least 2-3 years in leading AI/Analytics/Technology project teams, preferably in the insurance domain ) Role Overview: We are looking for a capable and experienced Pod Lead to manage the delivery and execution of GenAI projects for our strategic insurance clients. This role will ...

As a Senior Lead Site Reliability Engineer (SRE) based in Thane/Lower Parel, you will be responsible for ensuring the reliability, availability, scalability, and efficiency of systems. Your role will involve designing, implementing, and governing systems to meet reliability standards, developing incident response processes, and collaborating with development teams to integrate reliability into application design. You will also be tasked with supporting continuous system improvements, managing platform tools, and ensuring minimal downtime. Key Responsibilities: - Design, implement, and govern systems for reliability, availability, and scalability. - Develop incident response processes for qui...

General Management and Strategy manage and coordinate the product and process industrialization function of the plant/operations unit translate business/project/product specific requirements into tangible impacts on plant (e.g. invest, capacity, capability) and assess plant readiness contribute to strategic and operative planning of the plant/operations unit (e.g. with respect to investments, capacity and headcount planning) ensure the achievement of product and process industrialization targets according to internal and external customer expectations plan and implement investments for project/product specific tooling and devices (e.g. molds, mandrels, jigs, gauges) according to standards in...

General Management and Strategy manage and coordinate the product and process industrialization function of the plant/operations unit translate business/project/product specific requirements into tangible impacts on plant (e.g. invest, capacity, capability) and assess plant readiness contribute to strategic and operative planning of the plant/operations unit (e.g. with respect to investments, capacity and headcount planning) ensure the achievement of product and process industrialization targets according to internal and external customer expectations plan and implement investments for project/product specific tooling and devices (e.g. molds, mandrels, jigs, gauges) according to standards in...

Job Title: Credit Risk Modeler/Manager (IRB/Scorecard + Python) Location: Bengaluru (Work From Office) Experience: 3 to 8 Years Domain: Credit Risk, Retail Lending Key Skills: Python, IRB Scorecard Development, Risk Model Validation, Monitoring KPIs, Retail Credit Risk About the Role We are looking for a skilled Credit Risk professional with hands-on experience in IRB/Scorecard modeling and Python programming . The ideal candidate will contribute to the development, validation, and monitoring of credit risk models for retail lending products , ensuring compliance with internal policies and regulatory standards (Basel/IRB). Key Responsibilities Design, develop, and calibrate credit risk score...

Handled RFQ Prepared & negotiated quotations Managed customer requests Handle Auto OEM & Tier 1 clients Presented company profile Addressed tech. l queries with dev team Cost accounting Quotation cal. Data analysis & presentation KPI monitor Office cab/shuttle Food allowance Health insurance Annual bonus Provident fund

Silicon Integrated Systems is looking for Area Officer to join our dynamic team and embark on a rewarding career journey The Area Officer is responsible for overseeing and managing operations within a designated geographic area This role typically involves coordinating and supervising various activities to ensure efficient and effective functioning of the organization's operations in that specific region The specific duties and responsibilities may vary depending on the nature of the organization and the industry it operates in Key Responsibilities: Area Operations Management: Monitor and manage day-to-day operations within the assigned area Implement company policies, procedures, and guidel...

Develop business of Co's range of products in the assigned territory-North /West india increase mkt share Generate business & build a strong biz associate network and Sell products by establishing contact and developing relationships with customers Required Candidate profile Maintain professional relationships with customers within assign area & ensure achievement of all revenue goals for profitability in sales Develop and implement various sales prog to facilitate sales

Develop and execute sales strategies, lead and mentor the sales team, and manage key client relationships. Monitor sales performance, conduct market research, and collaborate cross-functionally to drive growth and ensure seamless sales execution.